Ditemukan 14173 dokumen yang sesuai dengan query :: Simpan CSV
Kata kunci: kajian, kelayakan, pengembangan, rumah sakit
Society needs for optimal service from hospitals continue to increase which further raises demands for developing service quality or improving service quality. Developing investments in hospitals certainly can not be done carelessly, a manager must be able to minimize the risks that occur in order to produce a good and accurate investment analysis. The Planning of Pengayoman Cipinang hospital to upgrade its health services for prisonersneed more human resources. The purpose of this study is to analyze the feasibility of Pengayoman Cipinang hospital so that it can be evidence-based information that can be used as a reference and consideration in preparing for hospital quality improvement. This research is an operational research by conducting research on external and internal aspects of Pengayoman Cipinang hospital. The results showed that increasing the class of Pengayoman Cipinang Hospital is necessary, so that their prisonner can get good health services, because getting health services is the right of every community
Key words: study, feasibility, development, hospital
This study aims to find out the influence of service quality and hospital image on the willingness of recommendations through patient satisfaction in outpatient installation customers at private hospitals in Jakarta. The population in the study was an outpatient installation customer from January to June 2021 with the taking of 100 samples as respondents who met the inclusion criteria. The data analysis method uses a Structural Equation Model (SEM) based on the Partial Least Square (PLS)3.0 statistical application system to test the influence directly or indirectly between variables. The results showed the direct influence of both the quality of service and the image of the hospital on patient satisfaction as well as the direct influence between patient satisfaction on the willingness of recommendations with variables of hospital image more dominantly affecting patient satisfaction. There has been no direct effect on the relationship of service quality on the willingness of recommendations or the image of the hospital.
Penelitian pada tesis ini berfokus pada para pengunjung website yang membuat janji dengan dokter melalui website RS MH Thamrin Salemba pada bulan Maret - Oktober 2011. Tujuan dari penelitian ini adalah diperolehnya gambaran mengenai pengalaman pengunjung dengan website rumah sakit dan hubungannya dengan penilaian terhadap citra rumah sakit. Dari penelitian ini diharapkan dapat menjadi dasar pertimbangan dalam perencanaan strategis pemasaran melalui internet RS MH Thamrin Salemba sehingga diperoleh strategi yang efektif dan efisien dalam menarik pelanggan. Penelitian ini merupakan penelitian survey lapangan (noneksperimental) dimana data diambil secara cross-sectional. Penelitian ini menyimpulkan bahwa terdapat hubungan antara tindakan konfirmasi yang dilakukan oleh pihak rumah sakit terhadap janji dokter melalui website dengan perubahan penilaian citra terhadap rumah sakit.
This study focused on the website visitors who had made medical appointments with doctors through the website of MH Thamrin Salemba Hospital in March until October 2011. The aim for this study is to get information about their experiences with hospital website and its relationship with the hospital image assessment. This study hopefully can give some considerations in hospital internet marketing planning to attract more consumers. This study is a survey-field (nonexperimental) study where the data was taken in cross-sectional manner. This study concludes that there is relationship between confirmations toward appointments made through the website with the changes in hospital image assessment.
Kata kunci: Budaya Keselamatan Pasien, Persepsi Tenaga Keperawatan, Hospital Survey On Patient Safety Culture (HSOPSC)
This study discusses the perceptions of nursing staff on the patient safety culture at RSIA SamMarie Basra in 2017. The purpose of this study is to get a description of the perceptions of nursing staff on patient safety culture that can reflect the quality level of patient safety implementation at RSIA SamMarie Basra. This research is a quantitative research with survey method and cross sectional approach. The results showed that 53,1% of nursing staff at RSIA SamMarie Basra had a good perception of the patient safety culture. There is no significant relationship between individual characteristics on the nursing staff perceptions on patient safety culture. The researcher recommends that all workers in the hospital commit to the implementation of non-punitive response so that the patient safety culture in hospitals can be improved.
Keywords : Patient Safety Culture, Nursing Staff Perceptions, Hospital Survey On Patient Safety Culture (HSOPSC
Penelitian ini dilatarbelakangi oleh adanya perbedaan komitmen diantara dokter spesialis di rumah sakit BaliMed yang sebagian besar adalah pemilik saham, dalam upaya meningkatkan kualitas dan kuantitas pelayanan. Kuantitas ditinjau dari jumlah rujukan dan jumlah pasien yang dirawat di rumah sakit, sedangkan kualitas ditinjau dari kedisiplinan dokter spesialis dalam menjamin mutu pelayanan melalui ketepatan waktu praktek, visite dan kelengkapan administrasi dalam pelayanan, dokter spesialis adalah ujung tombak pelayanan di rumah sakit. Pengaruh peran manajerial yaitu Kepemimpinan, Kompensasi dan Iklim kerja terhadap komitmen dokter spesialis kemudian dinilai ditinjau dari sudut persepsi dokter spesialis yang melakukan praktek di rumah sakit BaliMed. Penelitian ini merupakan penelitian kuantitatif dengan disain cross sectional. Hasil analisis bivariat memperlihatkan bahwa ada hubungan yang bermakna antara peran manajerial dengan komitmen dokter spesialis antara lain Kepemimpinan (p=0, 00), Kompensasi ( p = 0, 00 ) dan Iklim kerja (p= 0, 00 ). Hasil Analisis Multivariat menggunakan analisis regresi linier berganda dengan alpha < 0, 05 menunjukkan bahwa secara bersama-sama Peran manajerial Kepemimpinan, Kompensasi dan Iklim kerja berpengaruh secara bermakna terhadap Komitmen Dokter spesialis (p=0, 000). Sedangkan secara terpisah variabel kepemimpinan(0, 990) tidak berpengaruh terhadap komitmen dokter sedangkan faktor kompensasi( p= 0, 024) dan iklim kerja (p=0, 000) mempunyai pengaruh yang bermakna terutama iklim kerja mempunyai pengaruh paling besar terhadap komitmen dokter spesialis. Kata kunci : Peran Manajerial Kepemimpinan, Kompensasi, Iklim kerja, Komitmen.
This research was performed since there was a diferrence in regards of commitment among consulting doctors especially the specialists in BaliMed Hospital, whereas most of them are owners of the hospital, in terms of increasing the quality and quantity of service. Quantity is the volume of patients reffered and hospitalized in the hospital, while quality is the discipline of the specialists in terms of punctuality of their schedule and the administration completeness. These are very important since specialist is the spearhead of hospital service.The influence of managerial roles, such as Leadership, Compensation, and Work Climate to the specialists’ commitments observed from the specialists who practice at BaliMed Hospital. This research is a quantitative with cross sectional design. Bivariate analysis result shows that there is significant correlation between Managerial Role with Commitment of specialists such as Leadership (p=0.00), Compensation (p=0.00), dan Work Climate (p=0.00). Multivariate analysis result using multiple linear regression analysis with alpha < 0.05 shows that Managerial Role, Leadership, Compensation, dan Work Climate simultaneously have a significant influence to the specialist commitment (p=0.000). In the other hand, leadership variable (p=0.990) solely has no influence with specialist commitment, while compensation (p=0.024 and especially work climate (p=0.000) have a significant influence to the commitment of the specialist. Keyword: managerial role, leadership, compensation, work climate, commitment.
