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Development of resilience concept in the global era and industry 4.0 requires companies in various sectors to follow technology, digitization of work, setting the work environment, and business development. Resilience concept showed performance improvement in four potential aspect, the ability to respond, anticipate, monitor, and learning process both of what is going right and wrong. This study aim to analyze implementation of safety resilience concept in the maritime industry, especially at shipping companies both public company (PT J) and private company (PT K). The benefit of this research was to provide a perspective on the implementation of safety resilience to anticipate major events, especially vessel collision. This research is a descriptive study using semi-quantitative methods. Interview guideline based on the Resilience Assessment Grid. The sampling technique was purposive sampling. This study analysis showed the level of implementation of safety resilience at PT J was 75.1% while PT K had a percentage of 70.2%. Supporting factors at PT J and PT K related to the implementation of Safety Resilience were ability to respond (80%), ability to learn (74.62%), and ability to monitor (70.77%). While the inhibiting factor at PT J and PT K was the ability to anticipate (66.92%). Both company was categorized at proactive level. Overall, safety resilience was expected to improve the performance and safety management system established to beyond international and national requirements.
Palu and Gorontalo cities are provincial capitals located on Sulawesi Island, Indonesia. In 2018, the city of Palu was hit by the earthquake, tsunami disaster and liquefaction which a phenomenon that caused thousands of people to lose the world and thousands of people had to be displaced. Potential disasters and emergencies also discussed Gorontalo City which is different from Palu City. Natural disasters have an impact on workers and companies, including the hospitality industry. Not only natural disasters, emergency situations in the hotel industry can also occur due to non-natural disasters or social disasters. This study aims to increase the level of emergency and disaster preparedness in the hotel sector in Palu and Gorontalo. The method used in this study is a questionnaire adopted from APEC tourism risk management and tourism resilience index. Focus Group Discussions and Interviews were also conducted to discuss the implementation of emergency and disaster management in the workplace. The results of the multiple correspondence analysis of emergency preparedness and disaster management factors in hotels in Palu are relatively closer to the medium rating, while the emergency and disaasters preparedness factors in Gorontalo were relatively on the low categories for research variables. Based on these results, the participation of the private sector (hospitality industry) and the government is needed to build synergy in disaster risk reduction programs both locally and nationally
