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Tesis ini membahas hubungan karakteristik perusahaan peserta PT. Asuransi Jiwa InHealth Indonesia dengan pemanfaatan benefit persalinan sectio caesaria produk managed care dengan menggunakan data sekunder yaitu perusahaan yang mengambil benefit persalinan sebanyak 1.441 perusahaan. Disain penelitian ini adalah cross sectional. Hasil penelitian menunjukan adanya hubungan antara karakteristik group yaitu proporsi wanita usia subur, proporsi perempuan menikah, rerata jumlah anak, jenis badan usaha dan besar kelompok dengan pemanfaatan benefit persalinan sectio caesaria, ditemukan variabel dominan yang berhubungan dengan pemanfaatan benefit persalinan sectio caesaria diantaranya kelompok besar, kelompok sedang dan proporsi wanita usia subur. Kata kunci : Sectio Caesaria, Managed Care
This thesis discusses the relationship characteristics of participating companies PT. Asuransi Jiwa InHealth Indonesia benefit to the utilization of sectio caesaria maternity, managed care product. Using secondary data, the companies that take the benefit of maternity by the number of 1441 companies. This study design was cross sectional. The result showed relationship between the characteristics of the group: the proportion of women of childbearing age, the proportion of married women, the average number of children, types of bussiness and type of groups to the utilization of benefits sectio caesaria and found that the dominant variabel are a large group, average group, and the proportion of women are childbearing age. Key words : Sectio Caesaria, Managed Care
The use of contact tracing application is one of the efforts made to overcome the global COVID-19 pandemic with the continued rapid increase in the number of cases. PeduliLindungi is contact tracing application that used in Indonesia which is one of the conditions for accessing public areas, which was initially applied to the Java-Bali area. However, in its use there are still challenges that effect the quality of PeduliLindungi electronic services. This study aims to analyze user perceptions of the service quality of the PeduliLindungi based on the E-Servqual dimensions. Observational with a quantitative approach using a cross sectional design is used as method in this study. The result showed that the user?s overall perception of the quality of PeduliLindungi was good with positive assessment of the service quality dimensions of the PeduliLindungi application. The dimensions that have significant relationship to user perceptions of the PeduliLindungi quality (ESQ) are user experience (EXP) and user trust (TRU). While the dimensions of reliability (REL), responsiveness (RES), ease of use (EOU), privacy (PRI), system availability (SA), application design (WD), and information quality (IQ) did not have significant relationship to user perceptions on the the quality of PeduliLindungi (ESQ). Recommendation that can be given are to improve the system and technical functions and increase the security of user data.
