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ABC Hospital Jakarta, which began to have an agreement with BPJS HealthInsurance in May 2017, saw the need to recruit full timer specialists to support specialistservices in the NHC era. With the absence of a good allowance system at ABC HospitalJakarta, it was necessary to have a design on remuneration for medical specialist as anallowance system at ABC Hospital Jakarta in the NHC era.The research method used was a combination of quantitative and qualitative studyusing primary and secondary data. Primary data obtained from in-depth interviews andsurveys, while secondary data was taken from the results of document review. This studyresulted in the design of a remuneration system for specialists adapted from the Ministerof Health Decree No. 625/Menkes/SK/V/2010 and IDI Remuneration Guidebook of2016, which taken into account the principles of remuneration and three components ofremuneration (Pay for Position, Pay for Performance and Pay for People).Keywords : remuneration design, remuneration for doctor, remuneration in NHC era,remuneration in private hospital, principles of remuneration, component ofremuneration.
Tesis ini membahas kajian Penerapan Sistem Remunerasi Dan Kinerja Pelayanan bedah Jantung Dewasa Di Rumah Sakit Jantung Dan Pembuluh Darah Harapan Kita (RSJPDHK). Penelitian ini menggunakan pendekatan mixed method dengan melakukan kajian deskriftif data sekunder dan data primer dengan kuesioner self assessment dari responden terpilih, dilanjutkan Focus Group Disscusion dari informan terpilih.
Hasil penelitian menunjukkan sebagian besar SMF dan perawat tidak puas dengan beberapa hal dalam penerapan sistem remunerasi. Namun ternyata ketidakpuasan tersebut terjadi karena kekurangpahaman terhadap isi dari Keputusan Menteri Keuangan Republik Indonesia Nomor 165 Tahun 2008. Pada penelitian ini juga terlihat kinerja pelayanan bedah jantung dewasa tetap mengalami kenaikan setiap tahunnya sebelum dan sesudah penerapan sistem remunerasi.
The result of the research showed that almost of functional medical staff dan nurse unsatisfied with several things in implementation of Remuneration system. However the unsatisfied due to not well informed with the content of Keputusan Menteri Keuangan Republik Indonesia No. 165/2008. But performance of adult cardiac surgery services increased for every year, before and after implementation of Remuneration System.
The researcher suggest that Ministry of Health facilitates RSJPD Harapan Kita to have remuneration system formulation that more appropriate with the present condition. RSJPD Harapan Kita make remuneration system that appropriate with regulation and the present condition that continued with a good socialization and evaluated regularly.
RSKO is a hospital that belongs to Ministry of Health that have beenimplementing remuneration system since 2014. Purpose of this study is to identifya remuneration system that accepted by stakeholder in RSKO Jakarta. Thisresearch is qualitative with case study. The current remuneration system alreadymeets the principles of decency but not currently meet the eligibility principlesand fairness. Low nominal value of remuneration, the gap between remunerationin RSKO with performance allowance in Ministry of Health and feeling lessappreciated caused dissatisfaction of the remuneration system. RSKO have toevaluate periodically the remuneration system and raise the revenue.Keyword:Analysis, remuneration, hospital.
Remunerasi yang diterima oleh setiap pegawai harus mencerminkan keadilan, baik secara internal maupun eksternal. Dalam merumuskan remunerasi yang adil sangat sulit, karena beragamnya persepsi dari setiap pegawai. Penelitian dilakukan di RSUD Karawang dengan sampel penelitian sebanyak 109 orang. Cara pengambilan sampel dilakukan dengan simple random sampling. Metode dari penelitian ini adalah deskriptif kuantitatif yang bersifat cross sectional. Remunerasi dikaji dari aspek internal maupun eksternal. Aspek internal diukur dengan menggunakan teknik point system, sedangkan aspek eksternal dikaji dengan melakukan benchmark remunerasi pada organisasi sejenis di daerah lain, yang pada penelitian ini diambil di RSUD Pasar Rebo Jakarta. Berdasarkan analisis, didapatkan sebagian besar responden telah menerima remunerasi yang sesuai (inpay) sebanyak 86 orang atau 87%. Namun masih ada beberapa responden yang menerima remunerasi tidak sesuai, yaitu overpay sebanyak 12 orang atau 11% dan underpay sebanyak 11 orang atau 12%. Ditinjau dari aspek eksternal, remunerasi di RSUD Karawang masih memiliki beberapa kelemahan. Remunerasi yang digunakan di RSUD Karawang adalah sistem indexing. Salah satu kekurangannya adalah belum mengutamakan kompetensi. Diharapkan dimasa mendatang, remunerasi di RSUD Karawang dapat terus dievaluasi untuk mencari yang terbaik, yang dapat memuaskan semua pihak.
Remuneration received by each employee must reflect fairness, both internally and externally. In formulating a fair remuneration is very difficult, because of varying perceptions of each employee. The study was conducted at the Karawang General Hospital to sample as many as 109 people. The sampling is done by simple random sampling. The method of this study is a quantitative descriptive cross sectional. Remuneration examined from the internal and external aspects. Internal aspect was measured by using point system, while the external aspects assessed by performing benchmark remuneration on the organization of its kind in the region, which in this study was taken in Pasar Rebo general Hospital Jakarta. Based on the analised, obtained the majority of respondents have received appropriate remuneration (inpay) of 87% or 81 people. But there are still a number of respondents who did not receive appropriate remuneration, ie overpay as much as 11% or as many as 12 people and underpay 10% or 11 people. Judging from the external aspect, the remuneration in Karawang general hospital still have some drawbacks. Remuneration that is used in Karawang general hospital is indexing systems. One drawback of this remuneration is not based on the competency. Expected in the future, the remuneration in Karawang general hospital can continue to be evaluated to find the best one, which can satisfy all parties.
This study examines about the satisfaction of medical support affairs of non-civil servants of the remunerations based Competency Based Human Resource Management (CBHRM) in Pasar Rebo Hospital in 2011. This research is a cross sectional research using quantitative methods. The data was collected by filling questionnaires. A total of 134 questionnaires distributed but only 107 complete questionnaires are returned to the researcher. Respondents in this research are 107 medical support affairs of non-civil servants in Pasar Rebo Hospital which is divided into 6 installations. The result showed that there are 53.3 % officers who stated that they are not satisfied with the remuneration received. By this research, known that amount of time working, knowledge about remuneration system, leadership, supervision, remuneration policy, dissemination of remuneration system associated with satisfaction of medical support affairs of non-civil servants of the remunerations based CBHRM. The hospital needs to follow up these findings by evaluating remuneration and improve dissemination of the remuneration system in Pasar Rebo Hospital, involving relevant management and employees of related installation.
Tesis ini membahas implementasi kebijakan remunerasi di Rumah Sakit Jantung dan Pembuluh Darah Harapan Kita. Penelitian ini menggunakan pendekatan kualitatif melalui wawancara mendalam dan diskusi kelompok terfokus dari informan terpilih. Hasil penelitian memperlihatkan bahwa implementasi kebijakan remunerasi pada aspek kondisi lingkungan secara umum mendapatkan persepsi positif. Sedangkan hubungan antar organisasi didapatkan persepsi yang negatif. Persepsi yang negatif ditujukan pada implementasi remunerasi pada aspek sumber daya organisasi khususnya ketepatan alokasi anggaran dan komitmen birokrasi yang relatif rendah. Aspek karakteristik dan kapabilitas instansi pelaksana mendapat persepsi positif. Data sekunder menunjukkan adanya peningkatan kinerja pelayanan dan keuangan jika dibandingkan sebelum dan setelah remunerasi. Kesimpulan penelitian menunjukkan impelementasi kebijakan remunerasi di RSJPDHK berlangsung cukup baik dengan beberapa kekurangan yang perlu mendapatkan perhatian. Perubahan bertahap dan berkesinambungan untuk mengubah paradigmadan budaya kerja karyawan, meningkatkan kualitas dan kuantitas komunikasi antar organisasi maupun manajemen dengan karyawan menyangkut tranparansi dan mengoptimalkan sosialisasi kebijakan remunerasi. Selain itu, disarankan pula untuk melakukan monitoring dan evaluasi secara berkala dengan melibatkan semua pemangku kepentingan, melakukan evaluasi dan revisi secara komprehensif Keputusan Menteri Keuangan nomor 165 tahun 2008 adalah beberapa rekomendasi dari hasil penelitian ini.
RSJPDHK adalah RS pemerintah di bawah Kementerian Kesehatan yang ditetapkan sebagai rumah sakit BLU (Badan Layanan Umum) Kementerian Kesehatan yang telah melaksanakan remunerasi sejak tahun 2008. Implementasi kebijakan remunerasi di RSJPDHK ditetapkan melalui keluarnya KMK 165 tahun 2008. Pada tahun 2011 yang mengatur sistem tunjangan kinerja. Tujuannya adalah melaksanakan reformasi birokrasi maka perlu diberikan tunjangan kinerja.
Dari hasil FGD dengan para dokter spesiaslis jantung RSJPDHK dan wawancara mendalam para informan bahwa KMK nomor 165 tahun 2008 dasarnya adalah PP 23 tahun 2005 tentang BLU sedangkan Permen PAN nomor 63 tahun 2011 tidak berdasarkan PP 23 tahun 2005 tentang BLU. Sehingga Permen PAN nomor 63 tahun 2011 dapat dipergunakan pada tatanan birokrasi dan tidak bisa dipergunakan untuk RS BLU. Keadaan tersebut akan berdampak terjadinya kesenjangan pada segala aplikasi pelaksanaan sistem remunerasi pada RS BLU.
Kesimpulan dari penelitian ini yaitu penerapan KMK nomor 165 tahun 2008 di RSJPDHK sudah tepat. Permen PAN nomor 63 tahun 2011tepat apabila diterapkan di institusi dengan tatanan birokrat.
Saran yang diberikan yaitu melakukan monitoring dan evaluasi pelaksanaan sistem remunerasi yang berjalan di RSJPDHK berdasarkan KMK No. 165 Tahun 2008 sebagai upaya penyempurnaan. Permen Pan No. 63 tahun 2011 harus dilengkapi dengan peraturan yang sesuai jika akan dilaksanakan pada institusi BLU.
National Cardiovascular Center Harapan Kita (NCCHK) is a public hospital which structurally located under Ministry of Health and defined as a Public Service Board. The Ministry of Health has been implemented the remuneration system since 2008. The implementation of these policies in NCCHK are set through a decree of the Minister of Finance No.165 in 2008. In 2011, the Minister of Administrative and Bureaucratic Reform published a decree No.63 to regulate the performance allowance.
The aim is, to implement a bureaucratic reform, it is necessary to give the performance allowance. To review the remuneration system based on a decree of the Minister of Finance No.165, 2008 which has been applied in NCCHK and the remuneration system based on a decree of the Minister of Administrative and Bureaucratic Reform No.63, 2011 which will be applied in governmental bodies. Perform a gap analysis between the remuneration system based on a decree of the Minister of Finance No.165, 2008 and a decree of the Minister of Administrative and Bureaucratic Reform No.63, 2011.
From the results of the focused group discussions with NCCHK cardiologists and in-depth interview with informants, it was conclude that a decree of the Minister of Finance No.165, 2008 is essentially based on a Government Ordinance No.23, 2005 about Public Service Board. However, a decree of the Minister of Administrative and Bureaucratic Reform No.63, 201 was not based on this Government Ordinance so that it cannot be used in a hospital that become a Public Service Board. This situation will end with the occurrence of gaps in the implementation of any applied system in the public-service-board hospital remuneration.
Conclusion. The application of the decree of the Minister of Finance No.165,2008 is appropriate for public-service-board hospitals. The decree of the Minister of Administrative and Bureaucratic Reform No.63, 2011 is applicable when it is applied in institutions with bureaucratic order.
Background: In 2022, RSUD Tebet, a class C Regional General Hospitals in DKI Jakarta, implemented a remuneration system for its workforce following the guidelines set in DKI Governor Regulation Nomor 51 of 2021. Contrary to the aim of this policy, the adoption of this remuneration system did not yield substantial enhancement in employee performance quality, particularly among civil servants. Some civil servants appeared disinterested, highlighting a lack of transparency in the remuneration process at RSUD Tebet. Employing a qualitative approach, this study examines how the 2022 implementation of this remuneration system policy at RSUD Tebet using the policy implementation theory by Edward III (1980). Methods: Researchers analyzed the implementation of the remuneration system policy by reviewing documents and conducting in-depth interviews with nine informants from RSUD Tebet, all within the framework of Edward III (1980)’s policy implementation theory. Results: The outcomes of this qualitative study underscored that communication transmission and clarity surrounding the remuneration system at RSUD Tebet fell short of optimazation, thus hindering transparency. While the data management resources for the remuneration system's implementation were adequate in quantity, there was a noticeable need for improvements in training and/or the dissemination of more comprehensive calculation methodologies. Furthermore, it was revealed that the remuneration system in place at RSUD Tebet tended to maintain civil servants within their comfort zones, as the incentives failed to assess performance variables and the intricacy of job roles in the remuneration formula. Nevertheless, civil servants were inclined to support revenue generation, as it is directly correlated with the extent of remuneration obtained. The study also highlighted the necessity of integrating operational standards and regulations related to the policy, with the objective of preventing bureaucratic fragmentation and reinforcing the implementation of the remuneration system at RSUD Tebet. Conclusion: Effective communication emerged as a central theme to ensure the successful implementation of the remuneration policy at RSUD Tebet. Transparent articulation of remuneration calculations is pivotal to engage civil servants. Moving forward, it is imperative to improve the incentive distribution system for all employees, incorporating performance-based mechanisms to cultivate a sense of equity and appropriateness in remuneration. Such reforms can ignite employee motivation and subsequently drive enhanced performance levels.
