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Kata kunci: Implementasi, kesehatan tradisional, puskesmas
Increasing public health status can be manifested through conventional and traditional medicines.Traditional medicines carry a health paradigm that focuses on the healthy, complementary side ofconventional medicine and preventive promotive efforts. Puskesmas is a health service facility thatprioritizes promotive and preventive to improve community health status. Puskesmas can be saidimplementing traditional health if they meet one of the criteria: have traditional medicine-trained staff,carry out coaching, and perform self-care traditional medicine. West Java Province has a smaller numberof health centers providing traditional health compared to other provinces in Java. Kabupaten Bogor(District of Bogor) as the most densely populated in the West Java Province has its midwives and nursesAnalisis implementasi..., Evita Diniawati, FKM UI, 2018ixUniversitas Indonesiacertified in acupressure in these Puskesmas: Ciawi, Caringin, and Ciomas. This study aims to discoverinformation of how traditional health program being implemented in Puskesmas Ciawi, PuskesmasCaringin, and Puskesmas Ciomas. This qualitative study uses following methods: document review,observation, and in-depth interview. The study reveals there were no acupressure services in those threepuskesmas because the health workers were kept occupied by other workload, traditional health guidancecould be improved through an inventory of traditional health data, identification of traditional healthservices in their working areas, and guidance to traditional health professionals. The three puskesmas didnot implement self-care traditional medicine because they do not have trained independent care staff butcan be implemented by community empowerment with TOGA and acupressure socialization for minorcomplaints.
Key words: implementation, integration, traditiona l medicine, primary health care
The implementation of accreditation policies in primary healthcare centres have been implemented since 2015, as a response towards the challenges in this globalization era. Recently in 2021, the Indonesian government made it mandatory for primary healthcare centres to have an accreditation certificate, as a prerequisite for them to be covered by the government health insurance (BPJS). This recent policy was met with a variety of opinions, both positive and negative. This study is a quantitative study with a cross sectional design. A total of 133 samples taken in April 2021. The results showed that there was a significant difference of average employee satisfaction scores between the different primary healthcare centres (p = 0,0005).
Measuring the level of customer satisfaction is an important element of the level of patient demand. Patient characteristics which are internal factors of the patient consist of age, gender, education level and occupation. The assumption of dissatisfaction often arises in patients who pay for public use or use independent health insurance. The purpose of this study was to determine the relationship and type of payment with patient satisfaction using secondary data, based on the results of the Serang Kota Community Health Center Community Satisfaction Index survey at the end of 2019, quantitative descriptive with a cross sectional design. Univariate results showed that most respondents expressed dissatisfaction (55.6%), aged 17- 45 years (78.1%), female (63.6%), advanced education (62.5%), had a job (58 , 6%), are old patients (77.5%), use health insurance (53.9%) and special service users (61.1%). Based on multivariate analysis, it is known that the most dominant factor related to patient satisfaction is the service unit.
