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Kramat 128 Hospital in Central Jakarta is type B hospital that has long provided healthcare services to the community, including through its inpatient care facilities. This study aims to analyze the utilization of inpatient services at Kramat 128 Hospital. The problem focused on in this research is the fluctuation in the Bed Occupancy Rate (BOR) each year, which is far from the target set by the Ministry of Health. This is a qualitative study where data collection is conducted through in-depth interviews and direct observations for primary data, as well as document review for secondary data. The collected data includes BOR figures, outpatient and inpatient visit data, as well as internal and external factors influencing the utilization of inpatient services. During the input phase, data analysis is carried out using the thematic content analysis method to identify, analyze, and present patterns based on the collected data. The results of this study are expected to provide a deeper understanding of the utilization of inpatient services at Kramat 128 Hospital. The findings of this research can also contribute to the development of more effective healthcare policies and management in Kramat 128 Hospital and potentially benefit other hospitals.
ABSTRAK Nama : Martina Ovinda Suandi Program Studi : Kajian Administrasi Rumah Sakit Judul : Kajian Gaya Kepemimpinan dan Profil Organisasi Terhadap Pencapaian Target Rencana Strategis RS Katolik di Palembang Periode 2015-2016 Rencana strategis merupakan bagian yang tidak terpisahkan dari organisasi bisnis. Gaya kepemimpinan dan variabel dalam profil organisasi memiliki peranan penting dalam pencapaian target rencana strategis. Penelitian ini menganalisis hubungan gaya kepemimpinan dan profil organisasi dalam pencapaian target rencana strategis RS katolik di Palembang periode 2015-2016, dengan menggunakan desain cross sectional melalui pendekatan kuantitatif dilanjutkan pendekatan kualitatif. Penelitian dilakukan di dua RS dengan tipe B dan tipe C. Hasil penelitian menunjukkan gaya kepemimpinan yang dominan adalah supporting dengan fleksibilitas fleksibel.Tiga variabel dari profil organisasi (lingkungan organisasi, hubungan organisasi dan situasi organisasi) separuhnya tidak baik. Sedangkan pencapaian target rencana strategis dengan berdasarkan balance scorecard sebagian besar menunjukkan tidak baik. Hasil analisis bivariat menunjukkan hubungan yang bermakna antara tipe RS dan situasi organisasi terhadap pencapaian target rencana strategis. Hal ini didukung oleh pernyataan para informan yang merupakan anggota direksi dari RS katolik di Palembang. Saran untuk RS dan pemilik : perbaikan sistem manajemen SDM, monitoring, evaluasi dan tindak lanjut rencana strategis dan pembentukan jaringan pelayanan kesehatan dari mulai dari fasilitas kesehatan tingkat pertama untuk bertahan di era JKN. Kata kunci: Gaya Kepemimpinan, profil organisasi, target rencana strategis, balance scorecard.
ABSTRACT Name : Martina Ovinda Suandi Study Program : Study of Hospital Administration : Analysis of Leadership Style and Organizational Profile to the Achievement of Strategic Planning in Catholic Hospital in Palembang Period of 2015-2016 Strategic plan is an integral part of the business organization. Leadership styles and variable in organization’s profile have an important role to attainment the target of strategic plan. This study was analyzing the relationship of leadership style and organization's profile to attain the target of 2015-2016 Catholic Hospitals’ Strategic Plan in Palembang, using cross sectional design with quantitative approach followed by qualitative approach. The study was conducted in two hospitals with B type and C type. The results showed that the dominant leadership style is supporting Title with the flexibility. Three variable of organizational profile (organization environ, organizational relation and organizational situation) half was not good. While target attainment of the strategic plan based on a balanced scorecard mostly show in not good results. The results of the bivariate analysis shown a significant association among hospital type and organizational situation towards target attainment of the strategic plan. This is supported by the statements of the informant who is a member of the board of directors of the Catholic Hospital in Palembang. Suggestion for hospital and owner: improvement of human resource management system, monitoring, evaluation and follow-up of the strategic plan and the establishment of a health care network from the first-level health facilities to survive in the era of Universal Health Coverage. Key words: Balance scorecard, Leadership style, organization profile, target of strategic planning
Government Regulation Number 18 of 2016 on Regional Devices, has beenimplemented. Regional Hospital as a Technical Implementation Unit under theDepartment of Health, the director as a functional official with additional dutiesresponsible to the Health Department. NTB Provincial General Hospital until now hasnot implemented Implementation. The purpose of this research is to know the readinessof policy implementation of government regulation number 18 year 2016 about theregional apparatus in NTB provincial general hospital. There are 4 variables thatdetermine the success of the implementation of communication, resources, dispositionand bureaucracy structure. This research is a qualitative descriptive research. With In-depth interviews, document review and Observation. The results of this study,Provincial General Hospital Not Ready for Implementation of this policy, from the sideof Communications, Bureaucratic Structure, Resources, Disposition, suggestions to theProvincial government need a special policy on the institutional NTB Provincial publichospitals in order to maintain and improve quality service to the community.Keyword: Preparedness of Implementation, Bureaucracy Structure, Resources,Disposition, Communication.
