Ditemukan 4 dokumen yang sesuai dengan query :: Simpan CSV
Erma Handayani; Pembimbing: Adang Bachtiar; Penguji: Ede Surya Darmawan, Erizon Safari, Rima Semiarty
Abstrak:
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Instalasi Gawat Darurat (IGD) merupakan salah satu unit rumah sakit memberikan jasa pelayanan kesehatan terbaik secara tepat dan cepat yang terintegrasi dengan penatalaksanaan kegawatdaruratan guna mencegah kejadian kecacatan bahkan sampai kematian. penelitian ini dilakukan untuk melakukan analisa faktor-faktor yang mempengaruhi kinerja IGD RSUD Sawah Besar berdasarkan kriteria Baldrige Excellence Framework health care 2019-2020. Penelitian ini merupakan penelitian cross sectional, secara kualitatif dan kuantitatif. Sample atau responden dipilih secara non probability dengan teknik purposive sampling yaitu teknik pengambilan sampel sumber data dengan pertimbangan tertentu pada bulan November 2020 – Januari 2021 di IGD RSUD Sawah Besar. Hasil penelitian menunjukkan bahwa terdapat hubungan yang sedang -kuat pada 6 kategori proses. Level IGD RSUD Sawah Besar berada pada posisi average dengan predikat good performance berdasarkan kriteria Baldridge Excellence Framework. IGD RSUD Sawah Besar memiliki peluang yang besar untuk dapat mengembangkan tujuan organisasi sesuai dengan visi dan misi rumah sakit dengan menciptakan inovasi untuk dapat memberikan pelayanan yang efektif dan efisien. Kata kunci : Instalasi Gawat Darurat, Baldridge Framework, Good Performance
The Emergency Installation (IGD) is one of the hospital units that provides the best health services accurately and quickly that is integrated with emergency management in order to prevent the occurrence of disability and even death. This study was conducted to analyze the factors that influence the performance of the Emergency Installation at Sawah Besar Hospital based on the Baldrige Excellence Framework Health Care Criteria 2019- 2020. This research is an cross sectional research, qualitatively and quantitatively. Samples or respondents were selected non-probably with a purposive sampling technique, namely a sampling technique for data sources with certain considerations in November 2020 - January 2021 at the ER Sawah Besar Hospital. The results showed that there was a moderate - strong relationship in the 6 process categories. The Emergency Installation level at Sawah Besar Hospital is in the average position with the predicate of good performance based on the Baldridge Excellence Framework Criteria. The Emergency Installation Sawah Besar hospital has a great opportunity to be able to develop organizational goals in accordance with the hospital's vision and mission by creating innovations to be able to provide effective and efficient services. Keywords : Emergency Installation, Baldridge Framework, Good Performance
B-2241
Depok : FKM-UI, 2021
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Ita Ainy Ulfah; Pembimbing: Tris Eryando; Penguji: Martya Rahmaniati Makful, Milla Herdayati, Erizon Safari, Indah Rachmawati
Abstrak:
Pelayanan kesehatan dasar yang berkualitas masih menemui hambatan di Indonesia. Salah satu upaya yang bisa dilakukan adalah dengan melaksanakan akreditasi puskesmas. Dinas Kesehatan Kabupaten/Kota berperan penting dalam penyelenggaraan akreditasi puskesmas sebagai pendamping yang bertugas untuk menyiapkan puskesmas dalam menghadapi survei akreditasi oleh Komite Akreditasi. Kegiatan pendampingan akreditasi merupakan bagian dari kegiatan pembinaan, pengawasan dan pengendalian yang menjadi tugas pokok Suku Dinas Kota. Sayangnya kegiatan ini banyak menemui hambatan karena penjadwalan, pencatatan dan pelaporan manual menyebabkan kesulitan dalam hal koordinasi, penyimpanan, pengawasan dan penentuan rencana tindak lanjut. Penelitian ini bertujuan untuk merancang prototipe aplikasi E-Binwasdal akreditasi puskesmas yang mampu menjamin ketersediaan data dan informasi kegiatan pendampingan yang berkualitas secara cepat dan mudah diakses sehingga mempermudah upaya pembinaan, pengawasan dan pengendalian terhadap status akreditasi puskesmas. Penelitian terdiri dari analisis kebutuhan sistem, perancangan prototipe dan uji penerimaan pengguna. Hasil penelitian adalah prototipe E-Binwasdal akreditasi puskesmas dengan platform berbasis web. Sistem informasi yang dikembangkan dapat memberikan kemudahan mengakses informasi akurat, relevan dan terkini; menghemat kebutuhan biaya; menjamin pengendalian penyimpanan dan keamanan data; fleksibel, mudah dan nyaman digunakan oleh pengguna dalam kegiatan pendampingan akreditasi. Sistem informasi memberikan solusi dalam mengidentifikasi informasi capaian status akreditasi puskesmas di Jakarta Pusat
Quality basic health services are still facing obstacles in Indonesia. One of the efforts that can be done is to carry out accreditation of puskesmas. The District/City Health Office plays an important role in implementing the accreditation of puskesmas as a companion in charge of preparing puskesmas to face the accreditation survey by the Accreditation Committee. Accreditation assistance activities are part of the guidance, supervision and control activities which are the main tasks of the City Service Office. Unfortunately, this activity encountered many obstacles because manual scheduling, recording and reporting caused difficulties in terms of coordination, storage, monitoring and determining follow-up plans. This study aims to design a prototype of the E-Binwasdal application for puskesmas accreditation which is able to ensure the availability of quality data and information on mentoring activities that are quickly and easily accessible so as to facilitate efforts to develop, supervise and control the accreditation status of puskesmas. The research consists of system requirements analysis, prototype design and user acceptance test. The result of the research is a prototype of E-Binwasdal accreditation of puskesmas with a web-based platform. The developed information system can provide easy access to accurate, relevant and up-to-date information; save costs; ensure the control of data storage and security; flexible, easy and convenient for users to use in accreditation assistance activities. The information system provides a solution in identifying information on the achievement of the accreditation status of puskesmas in Central Jakarta
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Quality basic health services are still facing obstacles in Indonesia. One of the efforts that can be done is to carry out accreditation of puskesmas. The District/City Health Office plays an important role in implementing the accreditation of puskesmas as a companion in charge of preparing puskesmas to face the accreditation survey by the Accreditation Committee. Accreditation assistance activities are part of the guidance, supervision and control activities which are the main tasks of the City Service Office. Unfortunately, this activity encountered many obstacles because manual scheduling, recording and reporting caused difficulties in terms of coordination, storage, monitoring and determining follow-up plans. This study aims to design a prototype of the E-Binwasdal application for puskesmas accreditation which is able to ensure the availability of quality data and information on mentoring activities that are quickly and easily accessible so as to facilitate efforts to develop, supervise and control the accreditation status of puskesmas. The research consists of system requirements analysis, prototype design and user acceptance test. The result of the research is a prototype of E-Binwasdal accreditation of puskesmas with a web-based platform. The developed information system can provide easy access to accurate, relevant and up-to-date information; save costs; ensure the control of data storage and security; flexible, easy and convenient for users to use in accreditation assistance activities. The information system provides a solution in identifying information on the achievement of the accreditation status of puskesmas in Central Jakarta
T-6147
Depok : FKM-UI, 2021
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Andriani; Pembimbing: Helen Andriani; Penguji: Ede Surya Darmawan, Jaslis Ilyas, Erizon Safari, Sulung Mulia Putra
Abstrak:
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Pelaksanaan pilot project di posyandu siklus hidup Anggek 1 Kelurahan Duri Kosambi ada beberapa masalah. Tujuan penelitian ini terideintifikasi evaluasi pelaksanaan pilot project di posyandu siklus hidup Anggrek1 Kelurahan Duri Kosambi. Hasil menunjukkan bahwa evaluasi pelaksanaan pilot project posyandu siklus hidup Anggrek 1 Kelurahan Duri Kosambi ditinjau input, proses, output (kecuali variabel cakupan imunisasi) masih memiliki kekurangan dan kunjungan remaja, dewasa lansia masih jauh dari target. Kesimpulan : Evaluasi pelaksanaan pilot project di Posyandu siklus hidup Anggrek 1 Kelurahan Duri Kosambi berjalan kurang optimal. Diperlukan regulasi turunan oleh Pemerintah Daerah Provinsi DKI Jakarta pada Peraturan Menteri Dalam Negeri tentang Posyandu.
The life cycle Posyandu pilot project at Anggrek 1 has encountered several issues. This study aims to identify and evaluate its implementation. The findings show that in terms of input, process, and output excluding immunization coverage the project still has shortcomings. Participation from adolescents, adults, and the elderly is significantly below target. The evaluation concludes that the implementation of the pilot project at Posyandu Anggrek 1 is not yet optimal. Therefore, derivative regulations from the Provincial Government of DKI Jakarta are needed to support the enforcement of the Ministry of Home Affairs regulation on Posyandu operations.
T-7273
Depok : FKM-UI, 2025
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Nicky Anelia; Pembimbing: Robiana Modjo; Penguji: Adang Bachtiar, Puput Oktamianti, Nur Ardianty, Erizon Safari
Abstrak:
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Tesis ini membahas kepuasan pasien JKN berdasarkan mutu pelayanan rawat jalan di RS “X” Jakarta yang diukur melalui 5 dimensi mutu pelayanan kesehatan, terdiri dari tangible, reliability, responsiveness, assurance, dan emphaty. Tujuan dari penelitian ini adalah untuk mengkaji dan menganalisis kepuasan pasien JKN berdasarkan mutu pelayanan rawat jalan di RS “X” Jakarta tahun 2023. Penelitian ini adalah penelitian dengan metode campuran (mix methode) dengan melakukan pengambilan data kuantitatif terlebih dahulu, kemudian diperkuat dengan data kualitatif kepada stakeholder pemberi pelayanan kesehatan. Berdasarkan analisis deskriptif statistik diketahui bahwa 29 item sudah mendapatkan nilai kesesuaian diatas 90%, artinya pasien sudah puas dengan dimensi mutu pelayanan rawat jalan secara keseluruhan. Dari hasil analisis diagram kartesius didapatkan 14 item pada kuadran II yang perlu dipertahankan prestasinya karena dinilai sangat baik dan melebihi harapan pasien, 11 item pada kuadran IV, 8 item pada Kuadran III dan 5 item pada kuadran I yang menjadi prioritas untuk dilakukan perbaikan. Hasil studi kualitatif menunjukkan bahwa manajemen rumah sakit juga telah melakukan inovasi dan improvement secara berkelanjutan dalam pemberian layanan kesehatan kepada pasien JKN. Pengukuran NPS menunjukkan bahwa sebanyak 53,8% pasien sudah berada pada level promotors. Untuk meningkatkan kualitas layanan, rumah sakit dapat terus melakukan impelentasi manajemen mutu terpadu yang berfokus pada penjenjangan prioritas secara simultan sehingga dapat disusun upaya mempertahankan prestasi dimensi yang sudah baik dan meninjau efektivitas upaya-upaya perbaikan yang dilakukan dapat memenuhi harapan pasien.
This thesis discusses the satisfaction of National Health Insurance (JKN) patients based on the quality of outpatient care at Jakarta “X” Hospital, which is measured through 5 dimensions of healthcare quality: tangible, reliability, responsiveness, assurance, and empathy. The aim of this research is to examine and analyze the satisfaction of JKN patients based on the quality of outpatient care at Jakarta “X” Hospital in the year 2023. This study utilizes a mixed methods approach, starting with the collection of quantitative data, followed by qualitative data from healthcare service stakeholders. Based on descriptive statistical analysis, it is revealed that 29 items have achieved suitability scores above 90%, indicating that patients are satisfied with the overall quality dimensions of outpatient care. The Cartesian diagram analysis results in 14 items located in Quadrant II, which need to maintain their excellent performance as they are evaluated to exceed patient expectations, there are 11 items in Quadrant IV, 8 items in Quadrant III, and 5 items in Quadrant I, which are prioritized for improvement efforts. The qualitative findings indicate that the hospital management has consistently engaged in innovation and continuous improvement in providing healthcare services to JKN patients. The NPS measurement indicates that 53.8% of patients are already at the promoters level. The hospital should continue implementing integrated quality management, focusing on prioritization strategies concurrently, to sustain the dimensions that perform well and assess the effectiveness of improvement efforts to meet patient expectations.
T-6800
Depok : FKM-UI, 2023
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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