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Kata kunci: Pendaftaran, Jaminan Kesehatan Nasional (JKN), Rawat Jalan
This thesis discusses the mechanisms of patient registration with Jaminan Kesehatan Nasionnal (JKN) in the outpatient installation Rumah Sakit Islam Jakarta Pondok Kopi 2014. This is a descriptive qualitative study conducted by observation, document review, and deep interview. The results showed that pelayananan JKN still not optimal due to several input factors, among which the availability of human resources, the implementation of quotas, and the implementation of the appointment system that still need to be improved and there are other factors that I have found at the time of the study. Based on these results, the researchers suggest hospitals to increase the number of doctors and quotas as well as perfecting the system so that all patients with JKN can be served well.
Keywords: Registration, Jaminan Kesehatan Nasional (JKN), Outpatient
Trends in the case of the spread of COVID-19 in Indonesia is always increasing andcurrently Indonesia become a country which having the highest number of COVID-19 casesin South East Asia. The trend of increasing cases of COVID-19 is also occurred in DepokCity, West Java. On July 17, 2020 there were 1.058 positive cases in Depok City. Thissituation absolutely become a challenge for University of Indonesia Hospital as a newHospital in Depok City. But in the other side, nowadays University of Indonesia Hospital isappointing as referral hospital for COVID-19 in Depok City. The purpose of this researchis to learn University of Indonesia Hospital readiness in serving patients during COVID-19.This qualitative study used in depth interview, observation, document review (document andsocial media). The research utilizes approach of Hospital Readiness for COVID-19 WHOwhich have comprehensive recommendations for preparing hospital in the COVID-19 era.The results of this research found that University of Indonesia Hospital readiness wasgenerally good in providing service for patients in the COVID-19 era. In general, only threecomponents are fully prepared, while seven components still lack 2 until 3 recommendationsaction of WHO.Key words:COVID-19, hospital readiness, hospital preparedness, kesiapan rumah sakit.
ABSTRAK
Sistem Jaminan Sosial Nasional memberikan pertimbangan utama untuk memberikanjaminan sosial yang menyeluruh bagi seluruh rakyat Indonesia, sehingga semua rakyatIndonesia dapat memperoleh derajat kesehatan yang optimal agar dapat bekerja dan hidupdengan layak. Pada era SJSN tonggak utama pelayanan kesehatan adalah pelayanankesehatan primer sebagai gatekeeper. Saat ini jumlah puskesmas di kota Malang sebanyak 15puskesmas, jumlah tersebut belum berubah sejak tahun 2010 hingga tahun 2013, begitu jugadengan jumlah dokter di puskesmas. Penelitian ini bertujuan untuk menganalisis kesiapanpuskesmas kota malang dalam menyongsong SJSN tahun 2014. Penelitian ini merupakanpenelitian deskriptif analitik dengan pendekatan Cross Sectional serta wawancara mendalampada informan dan studi literature. Hasil penelitian menunjukkan bahwa keterbatasan jumlahpuskesmas serta kurangnya ketersediaan tenaga kesehatan menyebabkan ketidaksiapanpuskesmas dalam menyongsong SJSN tahun 2014.
ABSTRACT
Universal coverage gives primary consideration to provide a comprehensive social securityfor all Indonesian people, so that all the people of Indonesia can obtain optimal health statusin order to work and live decently. Universal coverage a major milestone in the era of healthcare is primary health care as a gatekeeper. Currently the number of health centers in the cityof Malang as much as 15 health centers, that number has not changed since the year 2010until the year 2013, as well as the number of doctors in the health centers. This study aims toanalyze the city primary health center readiness in facing National Social Insurance in2014. This research is a descriptive analytical cross-sectional approach and in-depthinterviews with informants and the literature study. The results showed that the limitednumber of health centers and the lack of availability of health centers lead to unpreparednessin facing National Social Insurance in 2014.
