Ditemukan 30224 dokumen yang sesuai dengan query :: Simpan CSV
Raul Gonzales; Pembimbing: Mardiati Nadjib; Penguji: Puput Oktamianti, Rikawarastuti
Abstrak:
Kanker serviks masih menjadi permasalahan yang serius bagi seluruh wanita di dunia. WHO mencatat terdapat 36.633 kasus atau 9,2% dari total kasus kanker. Belanja dana kesehatan terbatas, sehingga harus memberikan perhatian lebih kepada program promotif dan preventif. WHO merekomendasikan untuk wanita melakukan skrining kanker serviks yang terdiri dari pap smear, tes IVA, dan tes HPV-DNA. Tapi hambatan keuangan yang dihadapi karena mahalnya skrining kanker serviks menjadi permasalahan sampai sekarang. Penelitian ini bertujuan untuk mengetahui skema pembiayaan skrining kanker serviks di berbagai negara, Metode yang digunakan pada penelitian ini adalah literature review. Pencarian studi menggunakan online database berupa PubMed, ProQuest, dan BMCPH. Terdapat 9 studi yang digunakan dalam penelitian ini yang berasal dari 8 negara berbeda. Dari penelitian ini ditemukan bahwa terdapat 3 skema pembiayaan skrining kanker serviks, yaitu pembiayaan oleh pemerintah, pembiayaan melalui asuransi kesehatan, dan pembiayaan lewat donor/mitra pembangunan. Terdapat satu program yang terintegrasi di masing-masing negara dan sering disebut dengan NCSP. Dati program dan pembiayaan yang terhubung tersebut berdampak pada tingkat partisipasi skrining kanker serviks yang meningkat di berbagai negara.
Cervical cancer is still a serious problem for all women in the world. WHO recorded 36,633 cases or 9.2% of the total cancer cases Spending on health funds is limited, so it must pay more attention to promotive and preventive programs. WHO recommends that women do cervical cancer screening consisting of pap smears, IVA tests, and HPV-DNA tests. But the financial barriers faced due to the high cost of cervical cancer screening have been a problem until now. This study aims to determine the financing scheme for cervical cancer screening in various countries, the method used in this study is literature review. Search studies using online databases in the form of PubMed, ProQuest, and BMCPH. There were 9 studies used in this study that came from 8 different countries. From this study, it was found that there are 3 financing schemes for cervical cancer screening, namely financing by the government, financing through health insurance, and financing through donors/development partners. There is one integrated program in each country and is often referred to as NCSP. The connected programs and financing have an impact on the increasing participation rate of cervical cancer screening in various countries.
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Cervical cancer is still a serious problem for all women in the world. WHO recorded 36,633 cases or 9.2% of the total cancer cases Spending on health funds is limited, so it must pay more attention to promotive and preventive programs. WHO recommends that women do cervical cancer screening consisting of pap smears, IVA tests, and HPV-DNA tests. But the financial barriers faced due to the high cost of cervical cancer screening have been a problem until now. This study aims to determine the financing scheme for cervical cancer screening in various countries, the method used in this study is literature review. Search studies using online databases in the form of PubMed, ProQuest, and BMCPH. There were 9 studies used in this study that came from 8 different countries. From this study, it was found that there are 3 financing schemes for cervical cancer screening, namely financing by the government, financing through health insurance, and financing through donors/development partners. There is one integrated program in each country and is often referred to as NCSP. The connected programs and financing have an impact on the increasing participation rate of cervical cancer screening in various countries.
S-11025
Depok : FKMUI, 2022
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
☉
Nabila Putri Vinadi; Pembimbing: Budi Hidayat; Penguji: Vetty Yulianty, Eddy Sulistijanto Hadie
Abstrak:
Pelaksanaan program skrining riwayat kesehatan merupakan tindakan preventif yang dilakukan di berbagai negara. Dengan menerapkan skrining riwayat kesehatan diharapkan mampu mencegah sedari dini terjadinya komplikasi serta dampak pembiayaan kesehatan pada penyakit yang dilakukan skrining. Penelitian ini bertujuan untuk mengetahui gambaran pelaksanaaan serta determinan dan dampak yang dihasilkan dari program skrining riwayat kesehatan di berbagai negara. Metode yang digunakan dalam penelitian ini adalah metode literature review. Pencarian studi dilakukan melalui online database yaitu PubMed, ScienceDirect, Proquest, dan Wiley Online Library. Terdapat 12 studi yang termasuk ke dalam penelitian ini. Hasil penelitian ini menunjukkan bahwa program skrining riwayat kesehatan telah diterapkan di berbagai negara dengan sasaran jenis penyakit yang berbeda-beda, mayoritas menggunakan mekanisme pengiriman undangan yang terbilang cukup efektif dalam meningkatkan partisipasi skrining. Peran faktor pengetahuan dan kesadaran, dukungan unsur tenaga kesehatan professional, dan status pendidikan peserta sangat mempengaruhi efektivitas pelaksanaan program skrining kesehatan. Dampak positif yang dihasilkan oleh program skrining adalah menurunkan angka kejadian dan kematian pada penyakit yang dilakukan skrining. Namun, juga didapatkan dampak jangka pendek yang terjadi pada pembiayaan kesehatan di sektor rawat jalan dan rawat inap. Meskipun begitu, dampak pada pembiayaan kesehatan terbilang tidak terlalu signifikan dan masih dapat diatasi.
The implementation of a health history screening program is a preventive measure carried out in various countries. By implementing medical history screening, it is expected to be able to prevent early complications and the impact of health financing on diseases being screened.This study aims to describe the implementation as well as the determinants and impacts resulting from health history screening programs in various countries. The method used in this study is the literature review method. Study searches were conducted through online databases such as PubMed, ScienceDirect, Proquest, and Wiley Online Library. There are 12 studies included in this research. The results of this study indicate that a health history screening program has been implemented in various countries with different types of disease targets, the majority of several countries use an invitation of health screening which is quite effective in increasing screening participation. The role of knowledge and awareness factors, support from professional health personnel, and the educational status of participants greatly affect the effectiveness of the implementation of the health screening program. The positive impact generated by the screening program is to reduce the incidence and mortality of the disease being screened. However, there are also short-term impacts that occur on health financing in the outpatient and inpatient sectors. Even so, the impact on health financing is not too significant and can still be overcome.
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The implementation of a health history screening program is a preventive measure carried out in various countries. By implementing medical history screening, it is expected to be able to prevent early complications and the impact of health financing on diseases being screened.This study aims to describe the implementation as well as the determinants and impacts resulting from health history screening programs in various countries. The method used in this study is the literature review method. Study searches were conducted through online databases such as PubMed, ScienceDirect, Proquest, and Wiley Online Library. There are 12 studies included in this research. The results of this study indicate that a health history screening program has been implemented in various countries with different types of disease targets, the majority of several countries use an invitation of health screening which is quite effective in increasing screening participation. The role of knowledge and awareness factors, support from professional health personnel, and the educational status of participants greatly affect the effectiveness of the implementation of the health screening program. The positive impact generated by the screening program is to reduce the incidence and mortality of the disease being screened. However, there are also short-term impacts that occur on health financing in the outpatient and inpatient sectors. Even so, the impact on health financing is not too significant and can still be overcome.
S-10994
Depok : FKMUI, 2022
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
☉
Ninda Mega Prastiwi; Pembimbing: Mardiati Nadjb; Penguji: Atik Nurwahyuni, Riris Dian Hardiani
Abstrak:
Global budget (GB) merupakan salah satu metode pendanaan rumah sakit secara prospektif dengan mengalokasikan dana untuk semua aktifitas selama 1 tahun. Penghitungan GB didasarkan pada histori rumah sakit di tahun sebelumnya dan perubahan kapasitas rumah sakit. GB banyak diterapkan di negara-negara yang sebelumnya menggunakan metode pembayaran DRG untuk mengendalikan pembengkakakn pengeluaran rumah sakit. Penelitian yang menggunakan metode literature review ini bertujuan untuk mengetahui implementasi kebijakan GB di berbagai negara dan pengaruhnya terhadap pemanfaatan serat pelayanan rumah sakit. Pencarian dilakukan pada search engine ProQuest, PubMed, dan ScienceDirect dan didapatkan sebanyak 9 literatur yang terinklusi. Hasil menunjukkan bahwa GB diterapkan oleh beberapa negara diantaranya: Kanada, Maryland (negara bagian AS), Netherland, Polandia, Swiss, China, dan Taiwan. Implementasi kebijakan di setiap negara berbeda-beda. Ada yang mengkombinasikan GB dengan metode pembayaran lainnya maupun konsep sistem pemberian insentif seperti pay-for-performance dan biaya marjinal. Dampak dari penerapan GB di berbagai negara juga berbeda. Hal tersebut tidak luput dari respon yang diberikan rumah sakit terkait penerapan GB. Meskipun memiliki dampak yang berbeda, pada intinya GB berhasil menjadi metode pembayaran rumah sakit yang lebih efisien untuk emngendalikan lonjakan pengeluaran rumah sakit dan mengamankan anggaran nasional.
Global budget (GB) is a method of prospective hospital funding by allocating funds for all activities for 1 year. The GB calculation is based on the hospital's history in the previous year and changes in hospital capacity. GB is widely applied in countries that previously used the DRG payment method to control the swelling of hospital expenses. This study using the literature review method aims to determine the implementation of GB policies in various countries and their effect on the utilization of hospital service fibers. The search was carried out on the ProQuest, PubMed, and ScienceDirect search engines and obtained as many as 9 included literatures. The results show that GB is applied by several countries including: Canada, Maryland (US state), Netherland, Poland, Switzerland, China, and Taiwan. The implementation of policies in each country is different. Some combine GB with other payment methods as well as the concept of an incentive system such as pay-for-performance and marginal costs. The impact of implementing GB in different countries is also different. This did not escape the response given by the hospital regarding the implementation of GB. Despite having different impacts, in essence GB managed to become a more efficient method of hospital payment to control spikes in hospital spending and secure the national budget.
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Global budget (GB) is a method of prospective hospital funding by allocating funds for all activities for 1 year. The GB calculation is based on the hospital's history in the previous year and changes in hospital capacity. GB is widely applied in countries that previously used the DRG payment method to control the swelling of hospital expenses. This study using the literature review method aims to determine the implementation of GB policies in various countries and their effect on the utilization of hospital service fibers. The search was carried out on the ProQuest, PubMed, and ScienceDirect search engines and obtained as many as 9 included literatures. The results show that GB is applied by several countries including: Canada, Maryland (US state), Netherland, Poland, Switzerland, China, and Taiwan. The implementation of policies in each country is different. Some combine GB with other payment methods as well as the concept of an incentive system such as pay-for-performance and marginal costs. The impact of implementing GB in different countries is also different. This did not escape the response given by the hospital regarding the implementation of GB. Despite having different impacts, in essence GB managed to become a more efficient method of hospital payment to control spikes in hospital spending and secure the national budget.
S-11135
Depok : FKM-UI, 2022
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Fahira Ilza Andesti; Pembimbing: Budi Hidayat; Penguji: Atik Nurwahyuni, Donni Hendrawan
Abstrak:
Penelitian ini bertujuan untuk mengetahui gambaran pelaksanaan dan dampak dari implementasi sistem gatekeeping di berbagai negara. Informasi pada penelitian ini diperoleh berdasarkan hasil penelusuran website dan jurnal yang telah dipublikasikan dengan bantuan akses online database seperti ScienceDirect, PubMed, Proquest, dan WileyOnline.Terdapat 10 studi yang termasuk kedalam penelitian ini. Hasil penelitian menunjukah bahwa sistem gatekeeping telah dilakukan di berbagai negara dengan kebijakan yang berbeda-beda. Faktor dukungan dari unsur tenaga kesehatan, fasilitas pelayanan kesehatan yang memadai dan status pendidikan pasien berkontribusi dalam efektivitas pelaksanaan sistem gatekeeping.
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S-10656
Depok : FKM UI, 2021
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Ricard Rivaldo Pasalli; Pembimbing: Mardiati Nadjib; Penguji: Adik Wibowo, Agus Rahmanto
Abstrak:
Terealisasinya keadaan sehat merupakan keinginan semua orang, juga dari keluarga, perkumpulan dan masyarakat. Perusahaan asuransi dan lembaga asuransi adalah lembaga ekonomi, yaitu lembaga pengalihan risiko. Tingkat risiko dapat diukur dengan nilai produk dimana peristiwa itu terjadi. Penelitian ini dilakukan untuk mengetahui penyelesaian klaim asuransi kesehatan nasional. Penelitian ini menggunakan metode literature review. Pada pencarian studi menggunakan tiga online database yaitu PubMed, Google Scholar, dan Science Direct. Ada 7 studi yang terinklusi dalam penelitian ini. Hasil penelitian menunjukkan dalam menyelesaikan klaim terdapat bentuk-bentuk penyelesaian klaim asuransi kesehatan nasional, faktor pendukung dan faktor penghambat. Faktor pendukung diantaranya adalah ketepatan penyelesaian klaim, tingkat penyelesaian klaim, klaim rasio dan keluhan ganti rugi. Adapun faktor penghambat klaim diantaranya adalah staf yang kurang memenuhi kualifikasi dalam memproses klaim, tata cara pengecekan yang kurang jelas dan peserta asuransi baru menyadari saat membuat klaim bahwa tidak mencakup penyakit tertentu.
The realization of a healthy condition is the desire of everyone, also from families, associations and communities. Insurance companies and insurance institutions are economic institutions, namely risk transfer institutions. The level of risk can be measured by the value of the product where the event occurs. This study was conducted to determine the settlement of national health insurance claims.method literature review. The study search used three online databases , namely PubMed, Google Scholar, and Science Direct. There are 7 studies included in this study. The results showed that in resolving claims there are forms of settlement of national health insurance claims, supporting factors and inhibiting factors. Supporting factors include the accuracy of claim settlement, level of claim settlement, claim ratio and compensation complaints. The factors inhibiting claims include staff who do not meet the qualifications in processing claims, procedures for checking that are not clear and insurance participants only realize when making a claim that it does not cover certain diseases.
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The realization of a healthy condition is the desire of everyone, also from families, associations and communities. Insurance companies and insurance institutions are economic institutions, namely risk transfer institutions. The level of risk can be measured by the value of the product where the event occurs. This study was conducted to determine the settlement of national health insurance claims.method literature review. The study search used three online databases , namely PubMed, Google Scholar, and Science Direct. There are 7 studies included in this study. The results showed that in resolving claims there are forms of settlement of national health insurance claims, supporting factors and inhibiting factors. Supporting factors include the accuracy of claim settlement, level of claim settlement, claim ratio and compensation complaints. The factors inhibiting claims include staff who do not meet the qualifications in processing claims, procedures for checking that are not clear and insurance participants only realize when making a claim that it does not cover certain diseases.
S-11059
Depok : FKM-UI, 2022
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Ika Febriyanti; Pembimbing: Jaslis Ilyas; Penguji: Septiara Putri, Marisa Aristiawati Hardigaloeh
Abstrak:
penelitian ini bertujuan untuk mendapatkan gambaran pemanfaatan pelayanan kesehatan maternal di berbagai negara. Penelitian ini menggunakan metode literatur review. Pencarian studi dilakukan dengan menggunakan tiga basis data online yaitu PubMed, ScienceDirect, dan ProQuest. Terdapat 17 studi yang terpilih berdasarkan kriteria inklusi dan eksklusi. Hasil temuan penelitian ini menunjukkan bahwa masing-masing negara memiliki perbedaan dalam jumlah cakupan pemanfaatan pelayanan kesehatan dan jumlah AKI yang dipengaruhi oleh berbagai macam faktor lingkungan dan sosioekonomi.
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S-10602
Depok : FKM UI, 2021
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Nathania Angela Setiawan; Pembimbing: Vetty Yulianty Permanasari; Penguji: Mardiati Nadjib, Ery Setiawan
Abstrak:
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Kanker payudara (30,8%) dan leher rahim (17,2%) merupakan penyebab utama kematian kanker pada perempuan Indonesia (Globocan 2022). Meski dapat disembuhkan jika terdeteksi dini, 70% kasus baru ditemukan pada stadium lanjut. Perubahan struktur Puskesmas menjadi Integrasi Layanan Primer (ILP) melalui Kepmenkes HK.01.07/Menkes/2015/2023 membutuhkan penghitungan biaya satuan yang akurat untuk layanan skrining. Penelitian ini menghitung biaya aktual skrining SADANIS dan IVA/HPV-DNA di Puskesmas Tebet (percontohan ILP) menggunakan metode Activity-Based Costing (ABC) dan alat Prasana ThinkWell. Data dikumpulkan April- Juni 2025. Hasil menunjukkan biaya satuan SADANIS Rp6.540 dan IVA/HPV-DNA Rp66.465 per pasien, dengan komponen terbesar berasal dari bahan medis habis pakai dan SDMK. Selisih ditemukan antara biaya aktual dan normatif akibat perbedaan daftar alat dan asumsi upah. Temuan ini merekomendasikan: penggunaan data aktual untuk penyusunan anggaran ILP; optimalisasi klaim BPJS skrining IVA (Permenkes 3/2023); dan integrasi skrining dalam program pemeriksaan gratis untuk meningkatkan cakupan.
Breast (30.8%) and cervical cancer (17.2%) are leading causes of cancer deaths among Indonesian women (Globocan 2022). Despite high treatability when detected early, 70% of cases are diagnosed at advanced stages. The 2023 transformation of community health centers (Puskesmas) into Integrated Primary Services (ILP) under Ministerial Decree HK.01.07/Menkes/2015/2023 requires accurate unit cost calculations for screening services. This study analyzes actual costs of SADANIS and IVA/HPV-DNA screening at Tebet Puskesmas, an ILP pilot for Jakarta, using Activity-Based Costing (ABC) and ThinkWell's Prasana tool (April-June 2025 data). Results show unit costs of IDR 6,540 for SADANIS and IDR 66,465 for IVA/HPV-DNA per patient, with medical consumables and human resources as major cost drivers. A gap between actual and normative costs reflects differences in equipment lists and wage assumptions. Key recommendations include: adopting actual cost data for ILP budgeting; optimizing IVA screening claims under BPJS tariff schemes (MoH Regulation 3/2023); and integrating screenings into free health check-up programs to improve coverage.
Breast (30.8%) and cervical cancer (17.2%) are leading causes of cancer deaths among Indonesian women (Globocan 2022). Despite high treatability when detected early, 70% of cases are diagnosed at advanced stages. The 2023 transformation of community health centers (Puskesmas) into Integrated Primary Services (ILP) under Ministerial Decree HK.01.07/Menkes/2015/2023 requires accurate unit cost calculations for screening services. This study analyzes actual costs of SADANIS and IVA/HPV-DNA screening at Tebet Puskesmas, an ILP pilot for Jakarta, using Activity-Based Costing (ABC) and ThinkWell's Prasana tool (April-June 2025 data). Results show unit costs of IDR 6,540 for SADANIS and IDR 66,465 for IVA/HPV-DNA per patient, with medical consumables and human resources as major cost drivers. A gap between actual and normative costs reflects differences in equipment lists and wage assumptions. Key recommendations include: adopting actual cost data for ILP budgeting; optimizing IVA screening claims under BPJS tariff schemes (MoH Regulation 3/2023); and integrating screenings into free health check-up programs to improve coverage.
S-12013
Depok : FKM UI, 2025
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
☉
Ester Oktaviani Angelica; Pembimbing: Puput Oktamianti; Penguji: Purnawan Junadi, Helen Andriani
Abstrak:
Dalam menghadapi pandemi COVID-19, penggunaan masker menjadi salah satu langkah preventif yang direkomendasikan oleh WHO dan terbukti efektif dalam mencegah penyebaran infeksi COVID-19. Namun terdapat perbedaan implementasi kebijakan penggunaan masker di berbagai negara. Oleh karena itu, penelitian ini dilakukan untuk mengetahui gambaran kebijakan penggunaan masker di berbagai negara serta faktor-faktor yang mempengaruhi adanya perbedaan kebijakan di berbagai negara tersebut. Metode yang digunakan dalam penelitian ini adalah literature review dengan menggunakan empat online database yaitu PubMed, ProQuest, ScienceDirect dan Scopus. Kriteria insklusi yang diterapkan dalam penelitian ini antara lain: tersedia dalam Bahasa Indonesia maupun Bahasa inggris, merupakan literatur yang dipublikasi tahun 2020 sampai 2022, artikel tersedia dalam bentuk full-text dan fokus membahas perbedaan kebijakan penggunaan masker selama pandemi COVID-19 di berbagai negara. Penelitian ini menggunakan 10 studi literatur terpilih yang menunjukkan bahwa terdapat 5 kategori kebijakan penggunaan masker di berbagai negara yaitu; no policy, recommended, required in some public spaces, required in all public spaces, dan required outside-the-home at all time. Dalam penelitian ini ditemukan bahwa faktor-faktor yang mempengaruhi kebijakan penggunaan masker di berbagai negara antara lain: perbedaan instrumen epidemiologi COVID-19, politik, policy demands, budaya, dan angka capaian vaksinasi. Ditemukan juga bahwa kebijakan penggunaan masker selama pandemi COVID-19 bersifat time dependent.
In the face of the COVID-19 pandemic, the use of face masks is one of the preventive measures recommended by WHO and has proven effective in preventing the spread of COVID-19 infection. However, there are differences in the implementation of policies on the use of masks in various countries. Therefore, this study was conducted to determine the description of face masks policy in various countries and the factors that influence the differences in policies in these countries. The method used in this research is a literature review using four online databases, namely PubMed, ProQuest, ScienceDirect and Scopus. The inclusion criteria applied in this study include: available in both Indonesian and English, literature published from 2020 to 2022, articles available in full-text form and focus on discussing differences in policies on the use of masks during the COVID-19 pandemic in various countries. This study uses 10 selected literature studies which show that there are 5 categories of face mask policies in various countries, namely; no policy, recommended, required in some public spaces, required in all public spaces, and required outdoors at all times. This study also found that the factors that influence the policy on the use of masks in various countries include COVID-19 epidemiological instruments differences, politics, policy demands, culture, and the level of vaccination achievement. In addition, it was also found that the policy on the use of masks during the COVID-19 pandemic is time dependent.
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In the face of the COVID-19 pandemic, the use of face masks is one of the preventive measures recommended by WHO and has proven effective in preventing the spread of COVID-19 infection. However, there are differences in the implementation of policies on the use of masks in various countries. Therefore, this study was conducted to determine the description of face masks policy in various countries and the factors that influence the differences in policies in these countries. The method used in this research is a literature review using four online databases, namely PubMed, ProQuest, ScienceDirect and Scopus. The inclusion criteria applied in this study include: available in both Indonesian and English, literature published from 2020 to 2022, articles available in full-text form and focus on discussing differences in policies on the use of masks during the COVID-19 pandemic in various countries. This study uses 10 selected literature studies which show that there are 5 categories of face mask policies in various countries, namely; no policy, recommended, required in some public spaces, required in all public spaces, and required outdoors at all times. This study also found that the factors that influence the policy on the use of masks in various countries include COVID-19 epidemiological instruments differences, politics, policy demands, culture, and the level of vaccination achievement. In addition, it was also found that the policy on the use of masks during the COVID-19 pandemic is time dependent.
S-10990
Depok : FKMUI, 2022
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
☉
Sarah Cornelia Abigael; Pembimbing: Mardiati Nadjib; Penguji: Septiara Putri, Amila Megraini
Abstrak:
Strategi yang harus diterapkan oleh perusahaan asuransi adalah dengan mengenali, memenuhi, dan memuaskan kebutuhan pelanggannya. Optimalisasi kualitas pelayanan merupakan hal yang perlu diperhatikan dalam perusahaan asuransi kesehatan karena hampir seluruh pelanggan bergantung dan berinteraksi langsung terhadap para penyedia dan perusahaan sendiri. Banyak perusahaan asuransi di Indonesia telah melakukan survei kepuasan peserta asuransi secara berkala dan selalu berusaha meningkatkan kualitas layanannya. Penelitian ini bertujuan untuk mengetahui faktor-faktor yang memengaruhi kepuasan peserta asuransi kesehatan di berbagai negara. Diharapkan temuan literatur dapat menjadi lesson learned dan dijadikan indikator tambahan dalam survei kepuasan peserta. Metode yang digunakan pada penelitian ini adalah literature review. Pencarian studi menggunakan online database berupa PubMed, ScienceDirect, ProQuest, Wiley Online, dan Scopus dan didapatkan total keseluruhan sebanyak 3.060 artikel jurnal yang ditemukan. Setelah dilakukan seleksi, terdapat 11 studi yang digunakan dalam penelitian ini yang berasal dari berbagai negara. Dari penelitian ini ditemukan bahwa terdapat 6 faktor yang mempengaruhi kepuasan peserta asuransi kesehatan, seperti faktor organisasi, jenis asuransi, paket manfaat, faktor sosiodemografi, pelayanan kesehatan, dan faktor pribadi konsumen. Faktor yang paling dominan dalam mempengaruhi kepuasan di berbagai negara adalah kualitas layanan, harapan peserta, dan pemanfaatan layanan kesehatan.
The strategy that must be applied by insurance companies is to recognize, fulfill, and satisfy the needs of their customers. Optimizing service quality is something that needs to be considered in health insurance companies because almost all customers depend on and interact directly with providers and the company itself. Many insurance companies in Indonesia have conducted regular insurance participant satisfaction surveys and are always trying to improve the quality of their services. This study aims to determine the factors that influence the satisfaction of health insurance participants in various countries. It is hoped that the literature findings can be lessons learned and used as additional indicators in the participant satisfaction survey. The method used in this study is a literature review. Search studies using online databases such as PubMed, ScienceDirect, ProQuest, Wiley Online, and Scopus found a total of 3,060 journal articles. After the selection, there were 11 studies used in this research from various countries. From this study it was found that there are 6 factors that affect the satisfaction of health insurance participants, such as organizational factors, types of insurance, benefit packages, sociodemographic factors, health services, and consumer personal factors. The most dominant factors influencing satisfaction in various countries are service quality, participant expectations, and utilization of health services.
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The strategy that must be applied by insurance companies is to recognize, fulfill, and satisfy the needs of their customers. Optimizing service quality is something that needs to be considered in health insurance companies because almost all customers depend on and interact directly with providers and the company itself. Many insurance companies in Indonesia have conducted regular insurance participant satisfaction surveys and are always trying to improve the quality of their services. This study aims to determine the factors that influence the satisfaction of health insurance participants in various countries. It is hoped that the literature findings can be lessons learned and used as additional indicators in the participant satisfaction survey. The method used in this study is a literature review. Search studies using online databases such as PubMed, ScienceDirect, ProQuest, Wiley Online, and Scopus found a total of 3,060 journal articles. After the selection, there were 11 studies used in this research from various countries. From this study it was found that there are 6 factors that affect the satisfaction of health insurance participants, such as organizational factors, types of insurance, benefit packages, sociodemographic factors, health services, and consumer personal factors. The most dominant factors influencing satisfaction in various countries are service quality, participant expectations, and utilization of health services.
S-11039
Depok : FKMUI, 2022
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
☉
Grace Amanda Maria Sitanggang; Pembimbing: Vetty Yulianty Permanasari; Penguji: Helen Andrian, Muhammad Ridha Akbar
Abstrak:
Kelainan refraksi merupakan masalah kesehatan masyarakat yang terjadi secara global dan banyak terjadi di negara dengan penghasilan menengah kebawah. Kondisi ini termasuk ke dalam masalah kesehatan mata yang dapat dicegah dan ditangani dengan adanya pelayanan kesehatan yang komprehensif. Namun, faktor sosioekonomi menjadi salah satu kendala yang dialami oleh para penderita kelainan refraksi. Sehingga, integrasi pelayanan kelainan refraksi ke dalam pelayanan di fasilitas kesehatan tingkat primer menjadi penting untuk dilakukan. Penelitian ini menggunakan metode literature review dengan model IPO. Pencarian studi yang relevan dilakukan dengan beberapa database, yaitu PubMed, Proquest, ScienceDirect, dan Wiley Online Library. Hasil penelitian ini menunjukkan bahwa pelayanan kelainan refraksi sudah terintegrasi sebagai suatu pelayanan di fasilitas kesehatan primer berbagai negara meskipun dengan beberapa keterbatasan, khususnya dari sisi ketersediaan tenaga kesehatan, peralatan kesehatan dan ketersediaan alat bantu optik. Upaya yang dilakukan berkaitan dengan task-shifting kepada tenaga kesehatan dan penggunaan kacamata siap pakai. Namun, untuk jaminan asuransi kesehatan, belum ditemukan adanya penjaminan untuk pelayanan kesehatan mata secara komprehensif, khususnya untuk biaya alat bantu kacamata. Kesimpulan dari penelitian ini adalah belum adanya pelaksanaan pelayanan kelainan refraksi yang komprehensif di berbagai negara.
Kata kunci: Kelainan refraksi, pelayanan kesehatan tingkat primer, fasilitas kesehatan tingkat primer, literature review
Refractive error are public health problems that occur globally and in many middle to low-income countries. This condition is categorized as can be prevented and treated with comprehensive health services. However, the socioeconomic factor is one of the obstacles experienced by people with refractive error. Thus, integration of refractive error into services at primary health facilities is important. This study uses the literature review method with the IPO model. The search for relevant studies was carried out with several databases, namely PubMed, Proquest, ScienceDirect, and Wiley Online Library. The results of this study indicate that refractive error services delivery has been integrated into primary health facilities in various countries, although with some limitations, especially in terms of the availability of health workers, medical equipment, and the availability of optical aids. Efforts are made relating to task-shifting health workers and the use of ready-made glasses. However, for the health insurance coverage scheme, there has not yet been found a comprehensive guarantee for eye health services, especially for the cost of glasses. The conclusion of this research is the absence of comprehensive refraction services in various countries.
Key words: Refractive error, primary health care, primary health care facilities, literature review
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Kata kunci: Kelainan refraksi, pelayanan kesehatan tingkat primer, fasilitas kesehatan tingkat primer, literature review
Refractive error are public health problems that occur globally and in many middle to low-income countries. This condition is categorized as can be prevented and treated with comprehensive health services. However, the socioeconomic factor is one of the obstacles experienced by people with refractive error. Thus, integration of refractive error into services at primary health facilities is important. This study uses the literature review method with the IPO model. The search for relevant studies was carried out with several databases, namely PubMed, Proquest, ScienceDirect, and Wiley Online Library. The results of this study indicate that refractive error services delivery has been integrated into primary health facilities in various countries, although with some limitations, especially in terms of the availability of health workers, medical equipment, and the availability of optical aids. Efforts are made relating to task-shifting health workers and the use of ready-made glasses. However, for the health insurance coverage scheme, there has not yet been found a comprehensive guarantee for eye health services, especially for the cost of glasses. The conclusion of this research is the absence of comprehensive refraction services in various countries.
Key words: Refractive error, primary health care, primary health care facilities, literature review
S-10392
Depok : FKM UI, 2020
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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