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n order to provide healthcare services to the public, hospital institutions must be provide facilities and infrastructure also service standards that pay attention to quality assurance for health providers in providing patient-centered professional services. The organization should have policies, guidelines and guidelines as well as standard procedures by prioritizing patient safety as a focus in each type of service provided. The national standard of hospital accreditation (SNARS) edition 1 is a new national accreditation standard and applied nationally in Indonesia. This study aims to analyze the Implementation of Early Warning System at Mandaya Hospital This qualitative study was conducted in January - April 2018. The location of the research was conducted at the Department of Inpatient RS Mandaya Karawang. Sources came through interviews with 31 informants consisting of directors, physicians, shift nurses and implementing nurses as well as clinical nurse educators and medical records data of inpatients in January 2018 on completeness of the form of Observation Notes. Implementation of the Early Warning System is well implemented initially but there is inconsistency in the implementation process so that code blue incidence rate does not decrease in January 2018. Nurses with minimal working period still have to continue to be given training by nursing department and demands more rigorous observation both in nursing actions and in documentation. In addition there is no clear rewards and punishment for clinical staff so it is necessary to be of paramount concern for hospital management to improve the completeness of the medical record. The Professional Caregiver (PPA) is required to complete the patient's medical record documents correctly in accordance to the action that have been done. Filling patient medical record should immediately done after taking action so that nothing is forgotten in the recording. Completing facilities and infrastructure is one of the things that support the implementation goes well.
ABSTRAK Rumah Sakit Ibu dan Anak Puspa Husada saat ini masih menerapkan pelayanan administrasi secara manual baik dari pengumpulan data pasien, pengumpulan tagihan pasien, serta perhitungannya. Hal ini dinilai kurang efektif karena mengakibatkan waktu pelayanan yang lama, terutama bagi pasien rawat inap. Rumah Sakit Ibu dan Anak Puspa Husada bermaksud mengembangkan Sistem Informasi Manajemen Rumah Sakit (SIMRS) secara bertahap yang dimulai dari computerized billing system pada instalasi rawat inap. Billing system yang tepat waktu dan akurat sangat dibutuhkan untuk meningkatkan pelayanan kesehatan yang efisien karena Rumah Sakit ibu dan Anak Puspa Husada merupakan rumah sakit swasta, yang sangat bergantung pada revenue pasien. Tujuan: Menyusun disain computerized billing system pada instalasi rawat inap Rumah Sakit Ibu dan Anak Puspa Husada untuk mendukung kepuasan pasien terhadap pelayanan kesehatan Metode: Penelitian ini merupakan penelitian deksriptif dengan pendekatan kualitatif. Informan dalam penelitian ini adalah pegawai Rumah Sakit Ibu dan Anak Puspa Husada yang berkaitan dengan sistem billing rawat inap, yaitu: Direktur Keuangan, petugas loket pendaftaran rawat inap. petugas administrasi billing di ruang rawat inap, petugas administrasi instalasi farmasi, petugas administrasi instalasi laboratorium, dan petugas administrasi instalasi radiologi. Adapun instrumen yang digunakan dalam penelitian ini adalah lembar wawancara dan alat perekam suara. Hasil: Pengembangan computerized billing system yang dilakukan di Rumah Sakit Ibu dan Anak Puspa Husada dimulai dengan melakukan analisa sistem yang berjalan saat ini, spesifikasi kebutuhan sistem, serta perancangan sistem yang meliputi hardware, software, dan brainware. Disain usulan computerized billing system Rumah Sakit Ibu dan Anak Puspa Husada dimulai dengan satu modul administrasi rawat inap dan dibangun dengan spesifikasi access project yang merupakan aplikasi microsoft access yang menggunakan database MySQL server. Kesimpulan: Manajemen Rumah Sakit Ibu dan Anak Puspa Husada telah mengembangkan computerized billing system. Program pengembangan tersebut merupakan upaya meningkatkan mutu pelayanan kesehatan kepada pasien dan keluarga pasien. Pengembangan computerized billing system baru diterapkan di instalasi rawat inap berdasarkan banyaknya keluhan mengenai lamanya waktu tunggu pembayaran tagihan pasien saat hendak pulang setelah dirawat. Untuk menunjang implementasi maka perlu dipersiapkan kemampuan sumber daya manusia, pemeliharaan sistem, dan usaha pengembangan sistem.
ABSTRACT Still today Puspa Husada Mother and Child Hospital manually administered serviced on collecting, gathering, and calculating patient bills. The less effective services caused longer time services, especially for inpatient installation. Puspa Husada Mother and Child Hospital intend to develop Hospital Management Information system gradually, starting from computerized billing system at inpatient installation on time and accurate billing system is well needed to efficiently increased healthcare services in Puspa Husada Mother and Child Hospital, a small private hospital who depends on the patients revenue. Objectives: To develop computerized billing system at inpatient installation in order to support healthcare satisfaction Puspa Husada Mother and Child Hospital. Method: A descriptive method with a qualitative approach being held with these researches. Informant in these research are employee at Puspa Husada Mother and Child Hospital that connected and linked with Hospital billing system; Finance Director, officer at inpatient registration, billing administration, pharmaceutical administration, laboratorial administration, and Radiology administration. Instrument been used contain written and recording interview. Result: The development of computerized billing system in Puspa Husada Mother and Child Hospital started by Analyzing system that rolled before until recent, and system design that included the environment system necessity; hardware, software, and brainware. Proposal design of computerized billing system of Puspa Husada Mother and Child Hospital began with the development of an administration inpatient module and build with access project which was Microsoft access that used MySQL server. Conclusions: The management of Puspa Husada Mother and Child Hospital had developed computerized billing system. The program was an attempt to enhanced quality health services to patient and patient family. The development of computerized billing system at inpatient installation based on many complain regarding the waiting time for hospital billing at inpatient installation after care. To support the implementation, It's best to prepare Human Resources, System maintenance, and the continuing of system development.
Kata kunci : Karakteristik Perawat, Kepuasan Kerja
This study aims to determine the relationship between the Characteristics of nursesand job satisfaction at the Hospital Moh. Ridwan Meuraksa. This type ofquantitative research with cross sectional method using questionnaires . The studywas conducted at Hospital Moh. Ridwan Meuraksa in May 2015, with a sampletotaling 77 nurses. Analysis of the relationship using fisher exact test and logisticregression. The results showed the part of characteristic such as salary, therelationship between nurses, perception and the last is wisdom and job satisfactionhas a significant relationship. The Hospital should care and improve the nurses jobsatisfaction and job satisfaction in order to increase quality of service.
Keyword : Characteristics of nurses, Job Satisfaction
