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Jusbandi Aboebakar
JMARSI Vol.6, No.1
Depok : FKM UI, 2005
Indeks Artikel Jurnal-Majalah Pusat Informasi Kesehatan Masyarakat
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Novendra; Pembimbing: Engkus Kusdinar Achmad; Penguji: Anwar Hasan, Wachyu Sulistiadi, Fadhil Rasad, Astian Octavia
Abstrak:
Tesis ini membahas tingkat kepuasan pasien terhadap mutu pelayanan kesehatan sesudah pemaparan hasil survei kepuasan awal. Penelitian ini menggunakan metode kuasi eksperimen dengan model non randomized pretest-postest control group design. Dimana penelitian diadakan di Instalasi Gawat Darurat RSUD Cengkareng sebagai rumah sakit eksperimen dan RSUD Tarakan sebagai rumah sakit control. Data kepuasan pasien dianalisa dengan menggunakan diagram kartesius. Hasil survei awal diumpan balikkan kepada RS Eksperimen dalam bentuk pemaparan, sedangkan kepada RS Kontrol tidak dilakukan pemaparan. Berdasarkan hasil dari penelitian tersebut, oleh karenanya manajemen RSUD Cengkareng dapat mengkomunikasikan secara terus menerus sistem mutu layanan dalam proses pelayanan.
This thesis explore about the rate of customer?s satisfaction to the quality of heath services after the presentation of the beginers satisfaction survey?s result. This research done by the experimental coalition with non-randomized pretest-postest control group design model. The research established at Cengkareng Hospital Emergency Room as experimental hospital and at Tarakan Hospital as control hospital. The data which has been collected that analyzed by using cartesius. The beginers of survey result that use as feedback then give to the experimental hospital in the form of presentation, in other hand to the control hospital give without presentation. Accordance to the result, thus RSUD Cengkareng Management can communicate continuously the quality service system in the service process.
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T-3259
Depok : FKM-UI, 2010
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Denok Mustika; Pembimbing: Pujiyanto; Penguji: Jaslis Ilyas, Vetty Yulianty Permanasari, Mike Kaltarina, Enny Ekasari
B-1629
Depok : FKM UI, 2014
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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KMS Anhar; Pembimbing: Dumilah Ayuningtyas; Penguji: Anhari Achadi, Adang Bachtiar, Welly Rafnealdi, M Baharudin
Abstrak:
Instalasi gawat darurat (IGD) rumah sakit adalah bagian dari rumah sakit yangmemberikan layanan terdepan. Di Rumah Sakit dr. Mohammad Hoesin (RSMH)Palembang sudah terdapat IGD berdasarkan SK Direktur Utama Rumah Sakit yangmenetapkan struktur organisasi, tugas dan tanggung jawab, visi dan misi, danprosedur tetap pelayanan gawat darurat. IGD RSMH Palembang dikepalai olehseorang dokter spesialis bedah urologi dibantu oleh dua orang kepala ruangan.Standar pelayanan di IGD sudah menerapkan standar layanan sesuai dengan standarakreditasi KARS 2012.IGD keberadaannya di rumah sakit diatur oleh Kepmenkes RI No.856/Menkes/SK/IX/2009 tentang Standar IGD. Kepemenkes ini mengatur tentangstandarisasi pelayanan gawat darurat di rumah sakit, dalam Kepmenkes tersebutdiatur standar organisasi, sumber daya manusia, pelayanan, kelengkapan saranaprasarana di IGD. Di RSMH Palembang telah dilaksanakan dokter spesialis jaga onsite di IGD sejak 30 Januari 2014 sebagai tindak lanjut Kepmenkes RI tersebut.Sejak dilaksanakan kebijakan dokter spesialis jaga on site di IGD masih dijumpaikepatuhan para dokter masih belum optimal dan walaupun mutu layananan semakinmembaik sejalan dengan telah terakreditasi paripurna rumah sakit versi KARS 2012.Penelitian ini bertujuan untuk mengetahui bagaimana implementasi kebijakandokter spesialis jaga on site di IGD sudah dilaksanakan sesuai dengan tujuan yangdiharapkan sesuai dengan Kepmenkes. Penelitian dilakukan dengan metode kualitatifmelalui wawancara mendalam pada informan. Informan yang diwawancarai adalahjajaran Direktur RSMH Palembang, Ketua Komite Medik, Kabag. Keuangan, Kepalaruangan IGD dan para dokter spesialis. Penilaian hasil wawancara menggunakankerangka fikir model implementasi kebijakan George Edward III dengan variabelsumber daya, komunikasi, disposisi dan struktur organisasi.Dari hasil penelitian ini didapatkan implementasi kebijakan dokter spesialisjaga on site belum berjalan dengan baik, disebabkan karena faktor komunikasi,disposisi dan struktur organisasi belum berjalan baik dan masih banyak perludukungan sumber daya. Usulan yang diberikan adalah penambahan dan kompetensitenaga sesuai standar, revisi SOP, penyediaan media komunikasi, perbaikan fasilitas,meningkatkan koordinasi dan fungsi pengawasan secara berkala, advokasi keKemenkes RI.Kata kunci:Implementasi, Instalasi gawat darurat, George Edward III
Emergency department (ED) is a part of hospital which giving advancedservices. In dr. Mohammad Hoesin (RSMH) Palembang hospital already own anemergency department based on SK director of the hospital whom establishes theorganizational structure, duties and responsibilities, vision and mission, and standardoperating procedures emergency services. ED RSMH Palembang is lead by aspecialist urology and assisted by two heads of the room. Standard service of ED hasimplementing service standards according to accreditation standards KARS 2012.ED in the hospital arranged Indonesian health minister No.865/Menkes/SK/IX/2009 about ED standards. The head of health minister regulatesthe standardization of emergency services at the hospital, which managing standardorganizations, human resources, services, completeness infrastructure in ED. RSMHPalembang has been implemented specialist doctors duty on site in the ER sinceJanuary, 30th 2014 as a follow-up of the head of the Indonesian health minister. Eversince implemented a policy specialist on duty in the ER site still found thecompliance of the doctors are still not optimal and although the quality of service hasimproved in line with acreditation hospital KARS version 2012.This research aims to determine how the implementation of policy specialistsdoctors on site in the ER has been implemented in accordance with the expectedgoals in accordance with the head of health minister. Research done with qualitativemethod by performing in-depth interviews on informants. Informants interviewed areRSMH Palembang board of directors, chairman of the medical committee, chieffinancial officer, head of the ED room and specialist doctors. Assessment interviewresults are using logical framework policy implementation model George Edward IIIwith variable resources, communications, disposition and organizational structure.From the results of this study, the implementation of policy specialist doctorson site guard has not run well, due to the communication factor, disposition andorganizational structure has not been going well and much needed resource support.The given proposal is the addition of appropriate power and competence standards,the revised SOP, provision of communication media, improvement of facilities,improving the coordination and monitoring functions regularly, advocacy to the headof the Indonesian health minister.Keywords:Implementation, Emergency Department, George Edward III
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Emergency department (ED) is a part of hospital which giving advancedservices. In dr. Mohammad Hoesin (RSMH) Palembang hospital already own anemergency department based on SK director of the hospital whom establishes theorganizational structure, duties and responsibilities, vision and mission, and standardoperating procedures emergency services. ED RSMH Palembang is lead by aspecialist urology and assisted by two heads of the room. Standard service of ED hasimplementing service standards according to accreditation standards KARS 2012.ED in the hospital arranged Indonesian health minister No.865/Menkes/SK/IX/2009 about ED standards. The head of health minister regulatesthe standardization of emergency services at the hospital, which managing standardorganizations, human resources, services, completeness infrastructure in ED. RSMHPalembang has been implemented specialist doctors duty on site in the ER sinceJanuary, 30th 2014 as a follow-up of the head of the Indonesian health minister. Eversince implemented a policy specialist on duty in the ER site still found thecompliance of the doctors are still not optimal and although the quality of service hasimproved in line with acreditation hospital KARS version 2012.This research aims to determine how the implementation of policy specialistsdoctors on site in the ER has been implemented in accordance with the expectedgoals in accordance with the head of health minister. Research done with qualitativemethod by performing in-depth interviews on informants. Informants interviewed areRSMH Palembang board of directors, chairman of the medical committee, chieffinancial officer, head of the ED room and specialist doctors. Assessment interviewresults are using logical framework policy implementation model George Edward IIIwith variable resources, communications, disposition and organizational structure.From the results of this study, the implementation of policy specialist doctorson site guard has not run well, due to the communication factor, disposition andorganizational structure has not been going well and much needed resource support.The given proposal is the addition of appropriate power and competence standards,the revised SOP, provision of communication media, improvement of facilities,improving the coordination and monitoring functions regularly, advocacy to the headof the Indonesian health minister.Keywords:Implementation, Emergency Department, George Edward III
B-1732
Depok : FKM-UI, 2015
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Liman Harijono; Pembimbing: Rokiah Kusumapraja
B-724
Depok : FKM-UI, 2003
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Suparmanto; Pembimbing: Adang Bachtiar; Penguji: Yauk Hartriyanti, Bambang Guntur, Hardiman
Abstrak:
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Angka kematian ibu (AKI) di Indonesia masih tergolong tinggi (373 per 100.000 kelahiran hidup, SKRT 1995). Setelah melalui penelusuran oleh WHO melalui Prevention of Maternal Mortality Network diketahui ada 3 keterlambatan yang terjadi. Pertama terlambat membuat keputusan di tempat tinggal pasien, kedua terlambat merujuk ketempat yang lebih mampu untuk menangani dan ketiga terlambat memberi pertolongan setelah berada di rumah sakit. Dalam sebuah penelitian di Afrika didapati waktu tunggu penanganan kasus gawat darurat berkisar antara 2,6 jam hingga 15,5 jam. Untuk mengetahui keadaan di Pontianak dibuat sebuah penelitian mengenai waktu tunggu kasus gawat darurat kebidanan yang dirujuk atau datang sendiri ke rumah sakit. Penelitian dilangsungkan selama 8 minggu sejak 15 September hingga 15 Nopember 2000. Sampel diambil secara purposif sejumlah 35 kasus. Faktor-faktor yang diduga mempengaruhi waktu tunggu persiapan operasi kasus gawat darurat kebidanan diteliti antara lain karakteristik pasien (pendidikan pasien, kadar Hb pasien, pendidikan suami, kehadiran suami, penghasilan keluarga) karakteristik sumber daya rumah sakit (kesibukan dokter jaga, bidan, dokter operator, staf kamar operasi) karakteristik fasilitas (kesibukan kamar operasi, waktu persiapan alat operasi) karakteristik administrasi (mendapatkan ijin operasi) dan karakteristik penunjang (tersedianya darah). Hasil penelitian memperlihatkan rerata waktu tunggu 8 jam 16 menit dengan nilai median 5 jam 45 menit. Waktu terpendek 30 menit dan terpanjang 25 jam 36 menit. Panjangnya waktu tunggu disebabkan oleh kondisi pasien. Sebagian variabel yang diteliti tidak ada hubungan bermakna kecuali kadar Hb dan waktu persiapan kamar operasi. Variabel waktu persiapan kamar operasi ternyata merupakan faktor paling dominan. Disarankan untuk meningkatkan mutu pelayanan secara keseluruhan dan memperpendek waktu tunggu agar menempatkan bank darah didalam rumah sakit dan persiapan kamar operasi lebih baik lagi. Bagi pasien yang akan dirujuk diupayakan agar tetap berada dalam kondisi terbaiknya. Selain itu juga dianjurkan membuat dan membina jaringan kerjasama antara rumah sakit dan Puskesmas serta mencoba mendapatkan cut off point waktu tunggu melalui organisasi profesi (POGI).
Waiting Time Analysis of Preparation Operation for Obstetric Emergency Cases in Hospitals in Pontianak in the Year 2000The Maternal Mortality Rate in Indonesia is still high with 373 deaths per 100.000 live birth(SK.RT 1995). WHO through Prevention of Maternal Mortality Network had found that there were 3 categories of late in helping the patients. The first is "late to decide" by the family, second is "late to refer" to the hospital and the third is "late to take care the patient inside the hospital by the health personnel". Former study in Africa for waiting time was found that it need between 2,6 to 15,5 hours for a patient to wait until she got a help. This study was trying to know the waiting time for an emergency case in obstetric begins when she arrived until she got medical interventions such as cesarean section or laparotomy. The study was carried out for about 8 weeks, from 15th of September until 15th of November 2000. The samples were taken by purposive method and a total of 35 cases were achieved during this study period. Many factors were correlated to the waiting time such as characteristics of the patients (education, hemoglobin value, education of her husband, husband present in the hospital) characteristics of personnel of the hospital (level of occupancy of the doctor in charge, the midwife, the obgyn and the staff of the operation room)characteristics of the facility of the operation room (readiness of the operation room, readiness of the equipment) characteristic of getting the letter of inform consent (time to get the agreement) characteristic of the other (readiness of the blood). The result of this study found that the waiting time's mean was 8 hours 16 minutes. The median was 5 hours 45 minutes and the range was 30 minutes to 25 hours 36 minutes. The causes of the length of the waiting time were patients? condition. There were no significant variables except hemoglobin value and preparation of the operation room's time. With the backward method of linear regression the time for preparation of the operation room was the most dominant variable. To improve the quality in health services and make the waiting time shorter, it is suggested to make preparation time faster, organized a blood bank inside the hospital and referred patient in her best condition. Also suggested to build and maintain good networking between hospital and health center and try to find the cut off point of waiting time through the Indonesian Society of Obstetric and Gynecologist (ISOG).
T-929
Depok : FKM-UI, 2001
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Ni Luh Gede Sukardiasih; Pembimbing: Dumilah Ayuningtyas, Mieke Savitri, Amila Megraini, Sang Ketut Arta
Abstrak:
Penerapan Standar Manajemen Mutu ISO 9001:2008 sudah dilaksanakan diBRSU Tabanan sejak tahun 2009 sebagai upaya untuk meningkatkan mutupelayanan namun masih ada saja keluhan terhadap pelayanan di Badan RumahSakit Umum Tabanan. Sampai saat ini belum pernah dilakukan analisis kinerjapelayanan di IGD pada penerapan Standar Manajemen Mutu ISO 9001:2008BRSU Tabanan. Penelitian ini dilakukan bertujuan untuk mengetahui danmenganalisis kinerja pelayanan di IGD pada penerapan SMM ISO 9001:2008 diIGD BRSU Tabanan.Dilakukan bulan Agustus-Oktober 2013, dengan metodepenelitian kualitatif yang dilengkapi dengan data kuantitatif yang merupakan datasekunder berupa sasaran mutu di IGD sebagai indikator kinerja. Responden untukkepuasan pelayanan di IGD adalah pasien atau keluarganya yang datang bulanAgustus-Oktober 2013 yang bersedia mengisi kuesioner,sebanyak 150 orang. StafIGD dan staf di bidang pelayanan yang bekerja minimal 3 tahun sebagairesponden penerapan SMM ISO 9001:2008 di IGD berjumlah 71 orang.Wawancara mendalam kepada Direksi sebanyak 3 orang sebagai informan dalaminformasi pencapaian kinerja di IGD dan penerapan SMM ISO 9001:2008.Analisis data dengan content analysis . Hasil penelitian menunjukkan kinerjapelayanan di IGD sudah baik pada 9 sasaran mutu dari 12 sasaran mutu yang adadi IGD. Sasaran mutu yang belum baik adalah keluhan pelanggan, ketidakpuasanpelanggan terhadap pelayanan dokter dan angka kematian pasien di IGD ≤24 jam.Diperlukan peningkatan anggaran yang bertujuan untuk peningkatan kualitasSDM di IGD seiring dengan peningkatan pendapatan rumah sakit, melengkapisarana untuk ruang intensif serta sosialisasi kembali penerapan SMM ISOKata Kunci: Kinerja Pelayanan IGD, ISO 9001:2008
Implementation of ISO 9001:2008 Quality Management Standards have beenimplemented in BRSU Tabanan since 2009 in an effort to improve the quality ofcare , but there are still complaints against the ministry in BRSU Tabanan . Untilnow, this has never been done in the Emergency Room service performanceanalysis on the application of ISO 9001:2008 Quality Management StandardBRSU Tabanan . This study was conducted aimed to determine and analyze theperformance of services in the emergency department on the application of ISO9001:2008 QMS in Emergency Room BRSU Tabanan.Do months from August toOctober , 2013, with a qualitative research method that comes with thequantitative data is secondary data quality objectives in the Emergency Room asindicator performance .. Respondents service satisfaction in the emergencydepartment for patients or their families were coming month of August to October2013, which are willing to fill out a questionnaire , as many as 150 people .Emergency Room staff and staff working in the field of service of at least 3 yearsas respondents in the application of ISO 9001:2008 QMS Emergency Room are71 . In-depth interviews to the Board of Directors as an informant were 3 peoplein the achievement of performance information in the Emergency Room and theapplication of ISO 9001:2008 QMS . Data were analyzed using content analysis .The results show the performance of services in the Emergency Room alreadywell on target mutul 9 of 12 quality objectives in the Emergency Room . Qualityobjectives is not good customer complaints , customer dissatisfaction with theservices of doctors and patient mortality in Emergency Room ≤ 24 hours .Required an increase in the budget aimed at improving the quality of humanresources in the emergency department with increasing hospital revenue ,completing facilities for intensive care and resocialization of the application ofQMSKeyword : Performance Emergency Room Services, ISO 9001:2008 QMS
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Implementation of ISO 9001:2008 Quality Management Standards have beenimplemented in BRSU Tabanan since 2009 in an effort to improve the quality ofcare , but there are still complaints against the ministry in BRSU Tabanan . Untilnow, this has never been done in the Emergency Room service performanceanalysis on the application of ISO 9001:2008 Quality Management StandardBRSU Tabanan . This study was conducted aimed to determine and analyze theperformance of services in the emergency department on the application of ISO9001:2008 QMS in Emergency Room BRSU Tabanan.Do months from August toOctober , 2013, with a qualitative research method that comes with thequantitative data is secondary data quality objectives in the Emergency Room asindicator performance .. Respondents service satisfaction in the emergencydepartment for patients or their families were coming month of August to October2013, which are willing to fill out a questionnaire , as many as 150 people .Emergency Room staff and staff working in the field of service of at least 3 yearsas respondents in the application of ISO 9001:2008 QMS Emergency Room are71 . In-depth interviews to the Board of Directors as an informant were 3 peoplein the achievement of performance information in the Emergency Room and theapplication of ISO 9001:2008 QMS . Data were analyzed using content analysis .The results show the performance of services in the Emergency Room alreadywell on target mutul 9 of 12 quality objectives in the Emergency Room . Qualityobjectives is not good customer complaints , customer dissatisfaction with theservices of doctors and patient mortality in Emergency Room ≤ 24 hours .Required an increase in the budget aimed at improving the quality of humanresources in the emergency department with increasing hospital revenue ,completing facilities for intensive care and resocialization of the application ofQMSKeyword : Performance Emergency Room Services, ISO 9001:2008 QMS
B-1607
Depok : FKM-UI, 2014
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Syifa Rahmah Kamilah; Pembimbing: Vetty Yulianty Permanasari; Penguji: Helen Andriani, Agus Rahmanto
Abstrak:
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Instalasi Gawat Darurat (IGD) rumah sakit merupakan unit krusial yang sering mengalami kepadatan pasien, yaitu kondisi ketika jumlah pasien yang datang per satuan waktu melebihi kapasitas sumber daya dan ruang yang tersedia. Kepadatan ini berdampak pada penurunan kualitas pelayanan, peningkatan risiko keselamatan pasien, serta peningkatan beban kerja tenaga kesehatan. Studi ini bertujuan untuk meninjau faktor-faktor penyebab kepadatan dan dampaknya terhadap sistem pelayanan di IGD rumah sakit berdasarkan literature review. Penelitian ini merupakan studi literature review yang menggunakan sumber dari database PubMed, Scopus, dan Google Scholar dengan rentang tahun 2019–2024. Sebanyak 15 artikel dipilih berdasarkan kriteria inklusi dan eksklusi yang telah ditentukan. Faktor penyebab kepadatan pasien di Instalasi Gawat Darurat (IGD) rumah sakit diklasifikasikan dalam tiga kelompok: input (kasus non-darurat, jumlah pendamping yang berlebihan, dan usia lanjut), throughput (tingginya pemeriksaan penunjang diagnostik, konsultasi dokter spesialis, kurangnya tempat tidur di IGD), dan output (bed block, keterlambatan transfer pasien). Dampak dari kepadatan pasien di Instalasi Gawat Darurat (IGD) rumah sakit antara lain pelatihan residen menurun, stress dan kelelahan pada tenaga kesehatan, meningkatnya kekerasan terhadap staf di IGD, dan kecemasan pasien. Kepadatan pasien di Instalasi Gawat Darurat (IGD) rumah sakit merupakan masalah kompleks yang perlu ditangani secara sistematis melalui perbaikan manajemen pelayanan, alokasi sumber daya, serta penguatan sistem rujukan dan layanan primer. Studi ini dapat menjadi dasar bagi pengambil kebijakan untuk merumuskan strategi penanggulangan kepadatan Instalasi Gawat Darurat (IGD) di rumah sakit.
The hospital Emergency Department (ED) is a crucial unit that often experiences patient congestion, a condition when the number of patients arriving per unit of time exceeds the capacity of available resources and space. This congestion has an impact on decreasing the quality of service, increasing the risk of patient safety, and increasing the workload of health workers. This study aims to review the factors causing congestion and its impact on the service system in the hospital ED based on a literature review. This study is a literature review study using sources from the PubMed, Scopus, and Google Scholar databases with a period of 2019–2024. A total of 15 articles were selected based on predetermined inclusion and exclusion criteria. Factors causing patient congestion in the hospital ED are classified into three groups: input (non-emergency cases, excessive number of companions, and elderly), throughput (high diagnostic support examinations, specialist doctor consultations, lack of beds in the ED), and output (bed block, delays in patient transfers). The impacts of patient density in the Emergency Department (ED) of hospitals include decreased resident training, stress and fatigue in health workers, increased violence against staff in the ED, and patient anxiety. Patient density in the Emergency Department (ED) of hospitals is a complex problem that needs to be addressed systematically through improving service management, resource allocation, and strengthening the referral system and primary services. This study can be a basis for policy makers to formulate strategies to overcome the density of the Emergency Department (ED) in hospitals
S-12054
Depok : FKM-UI, 2025
S1 - Skripsi Pusat Informasi Kesehatan Masyarakat
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Fransisca Mayer; Pembimbing: Mieke Savitri; Penguji: Puput Oktamianti, Lanjar Sugianto, Yessy Susanti
B-1700
Depok : FKM-UI, 2015
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Adhy Nugroho; Pembimbing: Ronnie Rivany; Penguji: Wachyu Sulistiadi, Vetty yulianty Permanasari, Simon Djeno
Abstrak:
Abstrak
Di RSUD Dokter Soedarso, berdasarkan hasil wawancara, ditemukan kejadian penundaan pelayanan resep sebanyak 70-80% setiap bulannya. Penundaan pelayanan resep disebabkan habisnya persediaan obat di gudang penyimpanan. Dalam persiapan menjadi BLUD, pihak manajemen harus memperbaiki sistem pengadaan obat. Penelitian ini adalah analisis evaluasi ekonomi kuantitatif untuk menyusun model pengadaan obat antibiotik kelompok A nilai investasi. Selanjutnya dilakukan perhitungan total biaya persediaan obat kelompok A. Kemudian dilakukan penghitungan EOQ serta ROP dilanjutkan dengan dilakukan simulasi pengadaan dengan metode EOQ dan perhitungan biayanya. Dari biaya yang diperoleh dilakukan perbandingan untuk melihat efektifitas pengadaan terhadap konsekuensi ITOR, service level, cakupan obat terlayani, jumlah waktu pekerjaan dan jumlah dokumen yang dihasilkan. Pengadaan persediaan farmasi di RSUD Dokter Soedarso Pontianak belum dilakukan dengan optimal untuk mencapai hasil yang efektif dilihat dari sudut pandang biaya. Dengan adanya keterbatasan anggaran, sebaiknya dilakukan prioritas dalam pengadaan obat-obatan dengan menggunakan analisis ABC nilai investasi. Metode ini akan membantu pihak manajemen untuk lebih memfokuskan diri terhadap obat-obatan yang mempunyai nilai investasi tinggi. Pengadaan obat antibiotik kelompok A nilai investasi mempunyai efektifitas biaya yang lebih baik dibandingkan dengan cara RSUD Dokter Soedarso saat ini jika dilihat dari sudut pandang service level, cakupan obat terlayani, jumlah waktu pekerjaan dan jumlah dokumen yang dihasilkan (CER EOQ < CER RS). Sedangkan dilihat dari sudut pandang ITOR, sangat tergantung dengan jumlah pemesanan. Jumlah pemesanan lebih dari 350 vial metode EOQ lebih efektif sedangkan jumlah pemesanan kurang dari 350 vial, cara RSUD Dokter Soedarso lebih efektif.
At the RSUD Dokter Soedarso, based on interviews, it was found 70-80% delay per month in pharmacy services (drog provison for patients). The reason for the delays was stockout of prescription drugs in the pharmacy storage. In preparation to be BLUD, the management should improve the drug procurement system. This was a quantitative analysis of economic evaluation study to compare a procurement methode for class A ABC investing score analysis antibiotics. The calculation of EOQ and ROP was performed, followed by procurement simulations with EOQ method and cost calculations. Total cost were compared with each consequences, namely, ITOR, service level, drug coverage, worktime needed and documents generated. The procurement method at RSUD Dokter Soedarso has yet to be implemented in an optimal way to reach the desired effectiveness from cost point of view. With budget limitations, it is advised to prioritize the drugs procurement using ABC insvesting score analysis. This method will help the management to focus more on the drugs that have a high investment value. Procurement of class A ABC investing score analysis antibiotics drugs using EOQ method is more cost effective compared with RSUD Dokter Soedarso?s ways viewed from service level, drug coverage, amount of time and amount of documents (CER EOQ < CER Hospital). Whereas from ITOR consequences, the cost effectivenes depends on the amount of purchasing. EOQ method is likely more cost effective f the amounts of purchasing exceed 350 vials.
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Di RSUD Dokter Soedarso, berdasarkan hasil wawancara, ditemukan kejadian penundaan pelayanan resep sebanyak 70-80% setiap bulannya. Penundaan pelayanan resep disebabkan habisnya persediaan obat di gudang penyimpanan. Dalam persiapan menjadi BLUD, pihak manajemen harus memperbaiki sistem pengadaan obat. Penelitian ini adalah analisis evaluasi ekonomi kuantitatif untuk menyusun model pengadaan obat antibiotik kelompok A nilai investasi. Selanjutnya dilakukan perhitungan total biaya persediaan obat kelompok A. Kemudian dilakukan penghitungan EOQ serta ROP dilanjutkan dengan dilakukan simulasi pengadaan dengan metode EOQ dan perhitungan biayanya. Dari biaya yang diperoleh dilakukan perbandingan untuk melihat efektifitas pengadaan terhadap konsekuensi ITOR, service level, cakupan obat terlayani, jumlah waktu pekerjaan dan jumlah dokumen yang dihasilkan. Pengadaan persediaan farmasi di RSUD Dokter Soedarso Pontianak belum dilakukan dengan optimal untuk mencapai hasil yang efektif dilihat dari sudut pandang biaya. Dengan adanya keterbatasan anggaran, sebaiknya dilakukan prioritas dalam pengadaan obat-obatan dengan menggunakan analisis ABC nilai investasi. Metode ini akan membantu pihak manajemen untuk lebih memfokuskan diri terhadap obat-obatan yang mempunyai nilai investasi tinggi. Pengadaan obat antibiotik kelompok A nilai investasi mempunyai efektifitas biaya yang lebih baik dibandingkan dengan cara RSUD Dokter Soedarso saat ini jika dilihat dari sudut pandang service level, cakupan obat terlayani, jumlah waktu pekerjaan dan jumlah dokumen yang dihasilkan (CER EOQ < CER RS). Sedangkan dilihat dari sudut pandang ITOR, sangat tergantung dengan jumlah pemesanan. Jumlah pemesanan lebih dari 350 vial metode EOQ lebih efektif sedangkan jumlah pemesanan kurang dari 350 vial, cara RSUD Dokter Soedarso lebih efektif.
At the RSUD Dokter Soedarso, based on interviews, it was found 70-80% delay per month in pharmacy services (drog provison for patients). The reason for the delays was stockout of prescription drugs in the pharmacy storage. In preparation to be BLUD, the management should improve the drug procurement system. This was a quantitative analysis of economic evaluation study to compare a procurement methode for class A ABC investing score analysis antibiotics. The calculation of EOQ and ROP was performed, followed by procurement simulations with EOQ method and cost calculations. Total cost were compared with each consequences, namely, ITOR, service level, drug coverage, worktime needed and documents generated. The procurement method at RSUD Dokter Soedarso has yet to be implemented in an optimal way to reach the desired effectiveness from cost point of view. With budget limitations, it is advised to prioritize the drugs procurement using ABC insvesting score analysis. This method will help the management to focus more on the drugs that have a high investment value. Procurement of class A ABC investing score analysis antibiotics drugs using EOQ method is more cost effective compared with RSUD Dokter Soedarso?s ways viewed from service level, drug coverage, amount of time and amount of documents (CER EOQ < CER Hospital). Whereas from ITOR consequences, the cost effectivenes depends on the amount of purchasing. EOQ method is likely more cost effective f the amounts of purchasing exceed 350 vials.
B-1539
Depok : FKM-UI, 2013
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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