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Laporan Magang Departemen Pelayanan Kesehatan Bulan Sabit Merah Indonesia (BSMI) Pusat Jakarta Timur
Rizka Debbie Amelia; Pembimbing: Ede Surya Darmawan, Olivia Vistari
L-186
Depok : FKM UI, 2007
S1 - Laporan Magang Pusat Informasi Kesehatan Masyarakat
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Novi Budianti; Pembimbing: Adang Bachtiar, Vetty Yulianty Permanasari; Penguji: Anhari Achadi, Telly Purnamasari, Munir Wahyudi
T-5272
Depok : FKM UI, 2018
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Hasnil Randa Sari; Pembimbing: Amal Chalik Sjaaf; Penguji: Purnawan Junadi, Vetty Yulianty Permanasari, Lupi Trilaksono, Siti Nurhasanah
Abstrak:
Alat kesehatan merupakan komponen penting dalam pelayanan kesehatan disamping obat. Selain memiliki fungsi sosial, alat kesehatan juga memiliki fungsi ekonomi dan menjadi komoditas yang memiliki nilai menjanjikan. Indonesia adalah pasar yang besar untuk pemasaran alat kesehatan dengan nilai pasar sekitar 800 juta USD pada tahun 2015 dan diperkirakan mencapai 1,2 miliar USD pada tahun 2019 (BMI, 2015). Namun, kebutuhan alat kesehatan masih dipenuhi lebih dari 90% alat kesehatan impor. Penelitian ini menggunakan metode kualitatif dengan teknik Indept Interview. Hasil penelitian: Komunikasi pada implementasi kebijakan hilirisasi hasil riset alat kesehatan di Universitas Gadjah Mada masih belum efektif. Sumber daya di Universitas Gadjah Mada seperti SDM, fasilitas dan dana belum optimal. Struktur Birokrasi, belum adanya SOP dalam pelaksanaan hilirisasi hasil riset alkes. Kesimpulan: Implementasi kebijakan hilirisasi hasil riset alat kesehatan di Universitas Gadjah Mada masih belum optimal dalam penyelenggaraan hilirisasi hasil riset alat kesehatan. Hambatan: Komunikasi periset Universitas Gadjah Mada dengan LKPP kurang bersinergi sehingga produk-produk yang dihasilkan yang seharusnya dapat disusun dalam tata kelola pengadaan alat kesehatan masih adanya penolakan oleh LKPP. Disposisi pada persepsi penggunaan alat kesehatan luar negeri lebih bagus mutunya serta kurangnya minat industri untuk memproduksi alat kesehatan dan pelaku usaha untuk menanamkan investasi di bidang industri alat kesehatan. Sumber daya periset secara kuantitas yang masih kurang dalam mendukung riset alat kesehatan secara konsisten, selama ini fungsi dosen sebagai tenaga pengajar dan sebagai periset. Serta laboratorium pengujian yang masih kurang bagi periset Universitas Gadjah Mada. Struktur organisasi kurang menyusun SOP tugas direktur, periset dan tim advokasi dalam melaksanakan tanggungjawabnya sehingga kurangnya pencapaian tujuan dari prototype, Izin Edar, HAKI, dan komersialisasi hasil riset.
Medical devices are an important component of healthcare besides drugs. In addition to having a social function, medical devices also has an economic function and commodity that has promising value. Indonesia is a big markets for medical devices marketing with a market value of about 800 million USD by 2015 and is estimated to reach 1.2 billion USD by 2019 (BMI, 2015). However, the need for medical devices is still fulfilled by more than 90% of imported medical devices. This research uses qualitative method with In-depth Interview technique. Research Result of: Communication on the hilirization policy implementation of medical devices research results in Gadjah Mada University still not effective. Resources at Gadjah Mada University such as human resources, facilities and funds have not been optimal. Bureaucracy Structure, the have not SOP in the the hilirization policy implementation of medical devices research results. Conclusion: the hilirization policy implementation of medical devices research results in Gadjah Mada University is still not optimal in the hilirization implementation of medical devices research results. Obstacles: Gadjah Mada University researchers' communication with LKPP is less synergic so that the products that should be arranged in the governance of medical devices procurement are still rejected by LKPP. The disposition on the perception of the use of foreign medical devices is of better quality and the lack of industry interest in producing medical devices and business actors to invest in the medical devices industry. Research resources in quantity are still lacking in supporting the research of medical devices consistently, so far the function of lecturers as teaching staff and as a researcher. And testing laboratories are still lacking for Gadjah Mada University researchers. The organizational structure lacks the SOP of the director's job, the researchers and the advocacy team in carrying out their responsibilities resulting in a lack of achievement of the objectives of the prototype, Circulation License, HAKI, and commercialization of research results.
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Medical devices are an important component of healthcare besides drugs. In addition to having a social function, medical devices also has an economic function and commodity that has promising value. Indonesia is a big markets for medical devices marketing with a market value of about 800 million USD by 2015 and is estimated to reach 1.2 billion USD by 2019 (BMI, 2015). However, the need for medical devices is still fulfilled by more than 90% of imported medical devices. This research uses qualitative method with In-depth Interview technique. Research Result of: Communication on the hilirization policy implementation of medical devices research results in Gadjah Mada University still not effective. Resources at Gadjah Mada University such as human resources, facilities and funds have not been optimal. Bureaucracy Structure, the have not SOP in the the hilirization policy implementation of medical devices research results. Conclusion: the hilirization policy implementation of medical devices research results in Gadjah Mada University is still not optimal in the hilirization implementation of medical devices research results. Obstacles: Gadjah Mada University researchers' communication with LKPP is less synergic so that the products that should be arranged in the governance of medical devices procurement are still rejected by LKPP. The disposition on the perception of the use of foreign medical devices is of better quality and the lack of industry interest in producing medical devices and business actors to invest in the medical devices industry. Research resources in quantity are still lacking in supporting the research of medical devices consistently, so far the function of lecturers as teaching staff and as a researcher. And testing laboratories are still lacking for Gadjah Mada University researchers. The organizational structure lacks the SOP of the director's job, the researchers and the advocacy team in carrying out their responsibilities resulting in a lack of achievement of the objectives of the prototype, Circulation License, HAKI, and commercialization of research results.
T-5288
Depok : FKM UI, 2018
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Ni Putu Juwanita Dewi; Pembimbing: Puput Oktamianti; Penguji: Dumilah Ayuningtyas, Sandi Iljanto, Bihantoro, Yanyan Rusyandi
Abstrak:
Rumah sakit sebagai tempat bekerja yang memiliki risiko tinggi terhadap keselamatan dan kesehatan sumber daya manusia rumah sakit sehingga kesehatan pegawai rumah sakit perlu menjadi perhatian. Dengan terbitnya Peraturan Menteri Kesehatan Nomor 66 Tahun 2016 tentang Keselamatan dan Kesehatan Kerja Rumah Sakit maka RSUD R. Syamsudin, SH. Kota Sukabumi telah mengimplementasikan kebijakan kesehatan kerja untuk pegawai rumah sakit dengan diterbitkannya Keputusan Direktur Nomor 88 Tahun 2017 tentang Panduan Pelayanan Kesehatan Kerja di RSUD R. Syamsudin,SH dan menyelenggarakan kegiatan yang bersifat promotif, preventif, kuratif dan rehabilitatif untuk pegawai rumah sakit. Penelitian ini bertujuan untuk memperoleh informasi mendalam mengenai Analisis Implementasi Kebijakan terkait Kesehatan Kerja Pegawai di RSUD R. Syamsudin, SH. Kota Sukabumi Tahun 2018. Penelitian ini menggunakan metode kualitatif dengan pendekatan Rapid Assesment Procedure (RAP), pengumpulan data dengan melalui wawancara mendalam, observasi dan telaah dokumen. Penelitian ini menggunakan kerangka teori dari Van Meter dan Van Horn yang terdiri dari enam variabel yaitu standar dan tujuan kebijakan, sumber daya, karakterikstik badan pelaksana, komunikasi antar organisasi, disposisi pelaksana dan dukungan lingkungan sosial ekonomi dan politik. Pada penelitian ini diperoleh hasil bahwa terdapat beberapa kendala berdasarkan enam variabel dari teori van meter dan van horn sehingga implementasi kebijakan kesehatan kerja pegawai di RSUD R. Syamsudin, SH. Kota Sukabumi belum optimal dilaksanakan. Beberapa saran direkomendasikan pada penelitian ini antara lain melakukan sosialisasi dan monitoring evaluasi secara berkala terhadap implementasi kebijakan kesehatan kerja pegawai di rumah sakit, pemerintah daerah mengalokasikan anggaran khusus untuk kesehatan kerja pegawai, serta membuat mekanisme atau SOP terkait implementasi kebijakan kesehatan kerja untuk pegawai rumah sakit.
Hospitals as workplaces that have a high risk to the safety and health of hospital human resources so that the health of hospital employees need to be a concern. With the issuance of Regulation of the Minister of Health No. 66 of 2016 on Occupational Health and Safety of Hospitals, RSUD R. Syamsudin, SH. Kota Sukabumi has implemented a work health policy for hospital staff with the issuance of Director Decree No. 88 of 2017 on Health Service Guidelines at RSUD R. Syamsudin, SH and conducting promotive, preventive, curative and rehabilitative activities for hospital staff. This study aims to obtain in-depth information on Policy Implementation related to Occupational Health of Employees in RSUD R. Syamsudin, SH. City of Sukabumi Year 2018. This research uses qualitative method with approach Rapid Assessment Procedure (RAP), data collecting by in-depth interview, observation and document review. This study uses the theoretical framework of Van Meter and Van Horn which consists of six variables, namely standard and policy objectives, resources, executing agency characteristics, inter-organizational communication, implementing disposition and support of socioeconomic and political environment. In this research, there are some obstacles based on six variables from van meter and van horn theory so that the implementation of employee health policy in RSUD R. Syamsudin, SH. The city of Sukabumi has not been optimally implemented. Suggestions recommended in this study include socializing and monitoring periodic evaluations of the implementation of health policy of employees in the hospital, local governments allocate special budgets for occupational health to worker, as well as establishing relevant mechanisms or SOPs implementation of occupational health policy for hospital staff.
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Hospitals as workplaces that have a high risk to the safety and health of hospital human resources so that the health of hospital employees need to be a concern. With the issuance of Regulation of the Minister of Health No. 66 of 2016 on Occupational Health and Safety of Hospitals, RSUD R. Syamsudin, SH. Kota Sukabumi has implemented a work health policy for hospital staff with the issuance of Director Decree No. 88 of 2017 on Health Service Guidelines at RSUD R. Syamsudin, SH and conducting promotive, preventive, curative and rehabilitative activities for hospital staff. This study aims to obtain in-depth information on Policy Implementation related to Occupational Health of Employees in RSUD R. Syamsudin, SH. City of Sukabumi Year 2018. This research uses qualitative method with approach Rapid Assessment Procedure (RAP), data collecting by in-depth interview, observation and document review. This study uses the theoretical framework of Van Meter and Van Horn which consists of six variables, namely standard and policy objectives, resources, executing agency characteristics, inter-organizational communication, implementing disposition and support of socioeconomic and political environment. In this research, there are some obstacles based on six variables from van meter and van horn theory so that the implementation of employee health policy in RSUD R. Syamsudin, SH. The city of Sukabumi has not been optimally implemented. Suggestions recommended in this study include socializing and monitoring periodic evaluations of the implementation of health policy of employees in the hospital, local governments allocate special budgets for occupational health to worker, as well as establishing relevant mechanisms or SOPs implementation of occupational health policy for hospital staff.
T-5301
Depok : FKM UI, 2018
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Azizah Noormala Dewi; Pembimbing: Adang Bachtiar; Penguji: Anhari Achadi, Dumilah Ayuningtyas, Ganda Raja Partogi, Ernawati
Abstrak:
Undang-Undang Kesehatan Nomor 36 tahun 2009 menyatakan bahwa setiap anak berhakmemperoleh imunisasi dasar sesuai dengan ketentuan untuk mencegah terjadinyapenyakit yang dapat dihindari melalui imunisasi. Pemerintah juga wajib memberikanimunisasi dasar lengkap kepada setiap bayi dan anak. Pada tahun 2017, Kota Depokberstatus KLB difteri dengan 12 kasus suspect difteri dan 1 orang meninggal. Kota Depokmerupakan wilayah yang berpotensi transmisi penyakit menular tinggi karena padatpenduduk dan mobilitas tinggi. Imunisasi Dasar Lengkap (IDL) merupakan salah satuprogram dari kebijakan imunisasi yang lama dilaksanakan namun belum menemuikeberhasilan yang diharapkan. Analisis implementasi ditujukan untuk melihat bagaimanapengimplementasian program imunisasi dasar lengkap di Puskesmas. Penelitian iniadalah penelitian kualitatif dengan teknik wawancara mendalam dan telaah dokumenterkait, sesuai dengan teori implementasi kebijakan Van Meter dan Van Horn berdasarkan6 (enam) variabel. Hasil penelitian didapatkan bahwa standar dan sasaran kebijakanbelum tercapai sepenuhnya. Sumber daya terkendala berdasarkan indikator insentif yangbelum dirasakan secara optimal dalam menunjang optimalnya penyelenggaraan IDL diPuskesmas. Komunikasi antar organisasi pelaksana baik. Karakteristik pelaksanaterkendala dengan keterbatasan SDM. Sikap pelaksana mendukung. Kondisi ekonomidan politik baik, namun kondisi sosial belum mendukung. Kesimpulan didapatkan bahwaimplementasi IDL di Kota Depok masih memiliki kendala di setiap variabelnya dan perludilakukan proses pemenuhan variabel yang kurang. Rekomendasi penelitian ini yaitukeberhasilan implementasi akan dicapai bila dilakukan perbaikan dari kekurangan, baik darisisi standar dan sasaran, sumber daya, komunikasi antar organisasi pelaksana, karakteristikpelaksana, sikap pelaksana, dan kondisi sosial, ekonomi, politik. Hambatan program yangada bisa diatasi dengan mengoptimalkan wewenang Puskesmas sebagai pembina wilayah.
Health Law Number 36 of 2009 states that every child deserved in basic immunizationaccording the provisions to prevent the occurrence of diseases that can be avoided throughimmunization. The government is also required to provide a complete basic immunizationto every baby and child. In 2017, Depok became outbreak with 12 cases suspectdiphtheria and 1 person died. The city of Depok is an area with high transmission potentialfor communicable diseases due to high population and high mobility. Complete BasicImmunization (IDL) is one of the old immunization policy implemented but has not metthe expected success. Complete Basic Immunization Program is one of the oldimmunization policy programs implemented but has not met the expected success. Theimplementation analysis is intended to see how the implementation of the complete basicimmunization program at the Puskesmas. This research is a qualitative research with in-depth interview technique and related document study which using the policyimplementation theory of Van Meter and Van Horn based on 6 (six) variables. The resultsobtained that the standard and objective have not been fully achieved. Resources areconstrained by incentive indicators that have not been felt optimally in supporting theoptimal implementation of complete basic immunization in Puskesmas. Inter-organizational communication is good. Characteristic of implementing agencies areconstrained by human resource constraints. Disposition of implementors supported, butstill found some implementers who are not orderly. Economic and political conditions aregood, but social condition are not yet supportive. Conclusion found that implementationof complete basic immunization in Depok still has constraints in each variable and needto be done process of fulfillment of less variable. The recommendation of this research isthe success of implementation will be achieved if the improvement of deficiency, bothfrom the side of standard and objective, policy resources, interorganizationalcommunication, characteristic of implementing agencies, disposition of implementors,and social, economy, political condition. Barriers to existing programs can be overcomeby optimizing the Puskesmas's authority as a regional coach.
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Health Law Number 36 of 2009 states that every child deserved in basic immunizationaccording the provisions to prevent the occurrence of diseases that can be avoided throughimmunization. The government is also required to provide a complete basic immunizationto every baby and child. In 2017, Depok became outbreak with 12 cases suspectdiphtheria and 1 person died. The city of Depok is an area with high transmission potentialfor communicable diseases due to high population and high mobility. Complete BasicImmunization (IDL) is one of the old immunization policy implemented but has not metthe expected success. Complete Basic Immunization Program is one of the oldimmunization policy programs implemented but has not met the expected success. Theimplementation analysis is intended to see how the implementation of the complete basicimmunization program at the Puskesmas. This research is a qualitative research with in-depth interview technique and related document study which using the policyimplementation theory of Van Meter and Van Horn based on 6 (six) variables. The resultsobtained that the standard and objective have not been fully achieved. Resources areconstrained by incentive indicators that have not been felt optimally in supporting theoptimal implementation of complete basic immunization in Puskesmas. Inter-organizational communication is good. Characteristic of implementing agencies areconstrained by human resource constraints. Disposition of implementors supported, butstill found some implementers who are not orderly. Economic and political conditions aregood, but social condition are not yet supportive. Conclusion found that implementationof complete basic immunization in Depok still has constraints in each variable and needto be done process of fulfillment of less variable. The recommendation of this research isthe success of implementation will be achieved if the improvement of deficiency, bothfrom the side of standard and objective, policy resources, interorganizationalcommunication, characteristic of implementing agencies, disposition of implementors,and social, economy, political condition. Barriers to existing programs can be overcomeby optimizing the Puskesmas's authority as a regional coach.
T-5252
Depok : FKM UI, 2018
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Sandra Octaviani Dyah Puspita Rini; Pembimbing: Anhari Achadi; Penguji: Jaslis Ilyas, Wahyu Sulistiadi, Triyani, Elis Rohmawati
Abstrak:
Kementerian Kesehatan melaksanakan program peningkatan kinerja sumber dayakesehatan melalui pendidikan dan pelatihan, khususnya pelatihan tenaga pelayanankesehatan tradisional, melalui pelatihan pelayanan akupresur bagi Puskesmas, namunpelayanan akupresur belum berjalan di Puskesmas. Di Kota Jakarta Selatan Puskesmasyang sudah menyelenggarakan pelayanan akupresur hanya dua (2). Penelitian ini adalahpenelitian kualitatif, dan bertujuan untuk menganalisis kebijakan dan implementasipelaksanaan pelayanan akupresur di Puskesmas serta hambatannya. Informan dalampenelitian berjumlah 11 orang, yaitu Kementerian Kesehatan, Sudinkes Jakarta Selatan,Kepala Puskesmas, Dokter poli, pelaksana program. Metode pengumpulan data melaluiWM dan telaah dokumen. Hasil penelitian dari komponen input sudah berjalan, adanyadukungan Kepala Puskesmas, SOP pelayanan, dan SK penugasan namun belum optimalrotasi staf menjadi salah satu kendala, komponen output dan outcome belum optimal.Aspek komunikasi (kejelasan dan konsistensi) belum efektif tentang informasi regulasikebijakan yang ada dari penentu kebijakan kepada pelaksana, aspek pembiayaan belumdidukung peraturan daerah, aspek birokrasi masih kurang koordinasi dan sosialisasikebijakan dari Dinas Kesehatan ke Sudinkes dan Puskesmas.
The Ministry of Health is implementing programs to improve the performance of healthresources through education and training, especially training of traditional health careworkers, through the training of acupressure services for Primary Health Care, butacupressure service has not been run in Primary Health Care. In South Jakarta, PrimaryHealth Care that have been providing acupressure service are only two (2). Thisresearch is a qualitative research, and aims to analyze the policy and implementation ofacupressure service in Primary Health Care and its obstacles. Informants in the studyamounted to 11 people, namely the Ministry of Health, Sudinkes South Jakarta, Head ofPrimary Health Care, Doctor, program implementer. Methods of data collection throughWM and document review. The result of research of input component have beenrunning, existence of support of Head of Puskesmas, service SOP, and SK ofassignment but not optimal rotation of staff become one of obstacle, component ofoutput and outcome not yet optimally. The communication aspect (clarity andconsistency) has not been effective about the existing policy regulation informationfrom the policy makers to the implementers, the financing aspect has not been supportedby local regulations, the bureaucratic aspects are still lacking coordination and thepolicy socialization from the Health Service to tribe of health service and PrimaryHealth Care.
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The Ministry of Health is implementing programs to improve the performance of healthresources through education and training, especially training of traditional health careworkers, through the training of acupressure services for Primary Health Care, butacupressure service has not been run in Primary Health Care. In South Jakarta, PrimaryHealth Care that have been providing acupressure service are only two (2). Thisresearch is a qualitative research, and aims to analyze the policy and implementation ofacupressure service in Primary Health Care and its obstacles. Informants in the studyamounted to 11 people, namely the Ministry of Health, Sudinkes South Jakarta, Head ofPrimary Health Care, Doctor, program implementer. Methods of data collection throughWM and document review. The result of research of input component have beenrunning, existence of support of Head of Puskesmas, service SOP, and SK ofassignment but not optimal rotation of staff become one of obstacle, component ofoutput and outcome not yet optimally. The communication aspect (clarity andconsistency) has not been effective about the existing policy regulation informationfrom the policy makers to the implementers, the financing aspect has not been supportedby local regulations, the bureaucratic aspects are still lacking coordination and thepolicy socialization from the Health Service to tribe of health service and PrimaryHealth Care.
T-5263
Depok : FKM UI, 2018
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Septiana Maharanti; Pembimbing: Puput Oktamianti; Penguji: Vetty Yulianty Permanasari, Kurnia Sari, Televisianingsih, Purwati
T-5306
Depok : FKM UI, 2018
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Siti Nurhidayah; Pembimbing: Wahyu Sulistiadi; Penguji: Dumilah Ayuningtyas, Mirza, Jusuf Kristianto
Abstrak:
Kabupaten Batang merupakan salah satu kabupaten di Provinsi Jawa Tengah yang terletak di jalur utama pantura dengan kondisi geografis yang berbukit banyak turunan, tanjakan, dan tajam menjadi salah satu penyebab tingginya angka kecelakaan lalu lintas. Kabupaten Batang membentuk PSC 119 Si Slamet pada tahun 2016 sebagaimana tercantum dalam Inpres Nomor 4 tahun 2013, Permenkes Nomor 19 Tahun 2016 dan Pergub Jawa Tengah Nomor 15 tahun 2017. Kabupaten Batang melakukan inovasi meluncurkan aplikasi berbasis android bertujuan untuk meningkatkan kualitas pelayanan kesehatan dibidang kesehatan khususnya pelayanan gawat darurat. Tujuan penelitian ini adalah mengetahui kualitas layanan Sistem Penanggulangan Gawat Darurat Terpadu (SPGDT) Public Safety Center (PSC) 119 SI SLAMET sebagai inovasi layanan gawat darurat Pra Rumah Sakit menggunakan teori Knowledge Management dan Servqual. Metode pengumpulan data secara kualitatif dengan indepth interview dan telaah dokumen. Hasil penelitian menunjukkan bahwa PSC119 SI SLAMET adalah pemberian cara baru layanan kegawatdaruratan yang memberi kemudahan akses kepada masyarakat dengan cara menelepon ke nomor 119, sms, whatsapp atau aplikasi berbasis android selama 7 hari 24 jam dengan target respon time maksimal 10 menit. Layanan ini berkualitas baik lihat dari dimensi tangible, reliability, responsiveness, assurance serta empathy. Akan tetapi dalam pelaksanaanya sosialisasi yang kurang maksimal kepada sebagian masyarakat. Rekomendasai yang diberikan adalah perlunya peningkatan sosialisai PSC 119 Si Slamet, melengkapi dokumen, dan peningkatan mutu pelayanan PSC 119.
Batang regency is one of the regencies in Central Java province which is located in main line of pantura with geographical condition which is hilly many derivative, incline, and sharp become one cause of high traffic accident number. Batang regency establishes PSC 119 Si Slamet in 2016 as stated in Presidential Instruction No. 4 of 2013, Permenkes No. 19 of 2016 and Pergub Jawa Tengah No. 15 of 2017. Batang District innovation launched android-based applications aimed at improving the quality of health services in the field of health in particular emergency services. The purpose of this research is to know service quality of Integrated Emergency Management System (SPGDT) Public Safety Center (PSC) 119 SI SLAMET as an innovation of pre hospital emergency service using Knowledge Management and Servqual theory. Method of collecting data qualitatively with indepth interview and document review. The results show that the PSC119 SI SLAMET is a new way of emergency service that provides easy access to the public by calling to the number 119, sms, whatsapp or android based applications for 7 days 24 hours with a target response time of maximum 10 minutes. The service is of good quality see from tangible dimension, reliability, responsiveness, assurance and empathy. However, in the implementation of socialization is less than the maximum to some communities. Recommendations include the need to improve the socialization of PSC 119 Si Slamet, complete the document, and improve the service quality of PSC 119.
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Batang regency is one of the regencies in Central Java province which is located in main line of pantura with geographical condition which is hilly many derivative, incline, and sharp become one cause of high traffic accident number. Batang regency establishes PSC 119 Si Slamet in 2016 as stated in Presidential Instruction No. 4 of 2013, Permenkes No. 19 of 2016 and Pergub Jawa Tengah No. 15 of 2017. Batang District innovation launched android-based applications aimed at improving the quality of health services in the field of health in particular emergency services. The purpose of this research is to know service quality of Integrated Emergency Management System (SPGDT) Public Safety Center (PSC) 119 SI SLAMET as an innovation of pre hospital emergency service using Knowledge Management and Servqual theory. Method of collecting data qualitatively with indepth interview and document review. The results show that the PSC119 SI SLAMET is a new way of emergency service that provides easy access to the public by calling to the number 119, sms, whatsapp or android based applications for 7 days 24 hours with a target response time of maximum 10 minutes. The service is of good quality see from tangible dimension, reliability, responsiveness, assurance and empathy. However, in the implementation of socialization is less than the maximum to some communities. Recommendations include the need to improve the socialization of PSC 119 Si Slamet, complete the document, and improve the service quality of PSC 119.
T-5300
Depok : FKM UI, 2018
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Analisis Kesiapan Penerapan Badan Layanan Umum Daerah (BLUD) Puskesmas di Kabupaten Bogor Tahun 2018
Doni Aria Candra; Pembimbing: Purnawan Junadi; Penguji: Amal Chalik Sjaaf, Pujiyanto, Rahmi Winandri, Muhtar Lintang
Abstrak:
Kesadaran masyarakat akan pentingnya kesehatan terus berkembang seiring denganmeningkatnya tingkat pendidikan dan status kehidupan sosial. Untuk meningkatkanpelayanan kesehatan yang bermutu, nyaman, dan berorientasi pada kepuasan konsumen,pemerintah sebagai penyedia layanan kesehatan dituntut untuk membenahi sistempelayanan yang bersifat layanan publik. Untuk mendukung program pembangunankesehatan dengan meningkatkan pelayanan kepada masyarakat, maka dibentuk BadanLayanan Umum (BLU) di setiap Puskesmas. Di kabupaten Bogor pada tahun 2017sudah ditetapkan 19 puskesmas untuk dilakukan penilaian adminsitratif sebagai syaratpenetapan menjadi Badan Layanan Umum Daerah (BLUD). Penelitian ini bertujuanuntuk melihat kesiapan Puskesmas dari segi masukan yaitu sumber daya yang dimiliki,yaitu sumber daya manusia, anggaran, sarana, serta peraturan untuk ditetapkan menjadiBLUD. Selain itu, dilakukan juga analisis untuk mengetahui bagaimana manajemenpuskesmas berupa proses pengaturan organisasi dan penetapan tujuan dalam persiapanpenetapan BLUD. Faktor luar puskesmas juga mempunyai pengaruh dalam kesiapanpuskesmas dalam penerapan BLUD. Dari hasil penelitian ini akan diketahui informasimendalam tentang kesiapan administratif penerapan BLUD Puskesmas, serta faktor apasaja yang menjadi penghambat dalam proses persiapan dalam penerapan BLUDPuskesmas di Kabupaten Bogor.
Public awareness of the importance of health continues to grow along with increasinglevels of education and social life status. To improve the quality of health services,comfortable, and consumer-oriented, the government as a healthcare provider isrequired to fix the service system that is public service. To support health developmentprograms by improving services to the community, a Local Public Service (BLU) isestablished in every Public Health (Puskesmas). In Bogor regency in 2017, there are 19public health centers have been set up for administrative assessment as a condition ofdetermination to become the Local Public Service Agency (BLUD). This study aims tosee the preparedness of Puskesmas in terms of input that is resources, namely human,budget, facilites, and regulations to be established into BLUD. In addition, analysis isalso conducted to find out how the management of puskesmas in the form oforganizational arrangement process and goal setting in preparation of the determinationof BLUD. The outside factors of the puskesmas also have an influence in the puskesmasreadiness in applying BLUD. From the results of this study will be known in-depthinformation about the administrative readiness of the application BLUD Puskesmas, aswell as any factors that hamper the preparation process in the application of BLUDPuskesmas in Bogor Regency.
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Public awareness of the importance of health continues to grow along with increasinglevels of education and social life status. To improve the quality of health services,comfortable, and consumer-oriented, the government as a healthcare provider isrequired to fix the service system that is public service. To support health developmentprograms by improving services to the community, a Local Public Service (BLU) isestablished in every Public Health (Puskesmas). In Bogor regency in 2017, there are 19public health centers have been set up for administrative assessment as a condition ofdetermination to become the Local Public Service Agency (BLUD). This study aims tosee the preparedness of Puskesmas in terms of input that is resources, namely human,budget, facilites, and regulations to be established into BLUD. In addition, analysis isalso conducted to find out how the management of puskesmas in the form oforganizational arrangement process and goal setting in preparation of the determinationof BLUD. The outside factors of the puskesmas also have an influence in the puskesmasreadiness in applying BLUD. From the results of this study will be known in-depthinformation about the administrative readiness of the application BLUD Puskesmas, aswell as any factors that hamper the preparation process in the application of BLUDPuskesmas in Bogor Regency.
T-5278
Depok : FKM UI, 2018
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Nur Astriana; Pembimbing: Mieke Savitri; Penguji: Pujiyanto, Vetty Yulianty Permanasari, Sri Nani Purwaningrum, Ismawan Nur Laksono
Abstrak:
Puskesmas merupakan ujung tombak pelayanan kesehatan dituntut untuk memberikanpelayanan yang bermutu sesuai dan dapat menjangkau seluruh lapisan masyarakat.Dalam rangka memenuhi tuntutan tersebut sejak Januari 2015 di Kabupaen Brebesdiberlakukan pola keuangan BLUD dengan sistem holding salah satunya di UPTDPuskesmas Banjarharjo melalui Peraturan Bupati No.91 Tahun 2014 tentang Pola TataKelola BLUD UPTD Puskesmas Banjarhajo. Silpa dari tahun ke tahun di UPTDPuskesmas Banjarharjo semakin meningkat dari tahun ke tahun. Penelitian ini bertujuanuntuk mengetahui dan menggali lebih dalam hambatan dan kendala mengenaiImplementasi Pola Keuangan dengan sistem holding di UPTD Puskesmas Banjarharjotahun 2018. Penelitian ini dilakukan di UPTD Puskesmas Banjarharjo dan 9 puskesmasdi bawahnya dengan menggunakan pendekatan kualitatif dan pengumpulan datadilaksanakan dengan cara wawancara mendalam dan telaah dokumen. Informan terdiridari 11 orang pejabat keuangan BLUD yang terdiri dari 1 orang KPA, 1 orang PPK dan9 orang PPTK. Penelitian ini menunjukan hambatan dan kendala implementasi polakeuangan BLUD dengan sistem holding dikarenakan belum konsistennya informasiyang diberikan, SDM yang belum kompeten dan masih kurangnya tenaga akuntansiserta sikap para pelaksana yang tidak mendukung kebijakan tersebut. Dinas KesehatanKabupaten Brebes diharapkan dapat meningkatkan koordinasi, pengawasan danevaluasi dengan pihak BLUD dan membentuk tim khusus guna menanganipermasalahan di BLUD UPTD Puskesmas, melakukan diklat keuangan bagi bendaharaBLUD dan Puskesmas. Sedangkan UPTD Puskesmas Banjarharjo diharapkanmeningkatan monitoring baik ke puskesmas maupun terhadap staf dalam pelaksanaanpola keuangan BLUD, Memberikan pengarahan pada staf, Pengadaan tenaga akuntansidimasing- masing puskesmas.
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T-5324
Depok : FKM UI, 2018
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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