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Drivers are one of the occupational groups with the highest risk of experiencing workplace stress. This can happen to truck drivers who play an important role in the PT XYZ product delivery process. The purpose of this study is to describe the level of work stress in PT XYZ product delivery truck drivers and the risk factors associated with work stress. The factors studied include individual factors (age, marital status, place of residence, number of children, and length of service), psychosocial factors related to job context (job control, social support, and home-work interface) and job content (physical environment of the cabin, workload, and working hours). This study used a cross-sectional research design and data collection was carried out by distributing online questionnaires. The questionnaires used in this study were adapted from several existing questionnaires, namely the Perceived Stress Scale (PSS-10), NIOSH Generic Job Stress Questionnaire (GJSQ), and Copenhagen Psychosocial Questionnaire (COPSOQ) III. A total of 76 truck drivers participated in this study. The results showed that 60.53% of the respondents experienced moderate-severe stress. There was also a relationship between social support, home-work interface, physical environment of the cabin, workload, and working hours with work stress. Of the five factors, the most dominant factor associated with work stress is the working hours factor with an OR value of 11. It is concluded that social support, home-work interface, physical environment of the cabin, workload, and working hours have a significant relationship with work stress. Some measures that can be taken are identifying the incidence of work stress in workers, developing supervision and mentoring programs related to work stress, reviewing procedures and policies regarding work schedules, creating a physically healthy and safe workplace, identifying and reviewing workload, and implementing various intervention programs to improve workers' stress coping skills.
Tesis ini mengeksplorasi tentang pemberian dukungan sosial kepada pasien Tuberkulosis Resistan Obat (TBC RO) oleh penyintas di Rumah Sakit Paru Dr. M. Goenawan Partowidigdo (RSPG), salah satu pusat rujukan pelayanan TBC RO. Penelitian ini mengkaji program dukungan pasien yang diinisiasi oleh kelompok penyintas TB Terjang sejak 2019. Menggunakan pendekatan studi kasus kualitatif, data dikumpulkan pada Mei 2023 melalui wawancara mendalam, observasi, dan telaah dokumen. Penelitian ini melibatkan 14 (empat belas) informan, meliputi Patient Supporter (PS), Manajer Kasus (MK), Perawat, dan pasien TB Resistan Obat. Temuan penelitian mengungkapkan bahwa mekanisme dukungan sosial yang diberikan PS sebagai penyintas kepada pasien TBC RO di RSPG sudah berjalan, dirasakan manfaatnya baik bagi pasien maupun penyedia layanan kesehatan. Namun, penguatan dalam koordinasi dan forum evaluasi formal diperlukan untuk implementasi yang optimal. Anggaran kegiatan pendampingan bergantung sepenuhnya pada dukungan donor. Peran PS dalam pendampingan pasien berfokus pada pemberian dukungan sosial kepada pasien dan keluarganya. Berbagai bentuk dukungan sosial diidentifikasi, termasuk dukungan emosional, instrumental, informasi, penilaian (appraisal), penghargaan, jaringan, tenaga kerja dan waktu, pengurangan stigma dan diskriminasi, pemantauan pengobatan, bantuan paralegal, dan dukungan kesehatan mental. Penelitian ini menyoroti pentingnya dukungan sosial yang digerakkan oleh penyintas TBC RO untuk meningkatkan kesejahteraan dan pengalaman baik bagi pasien. Peningkatan mekanisme koordinasi dan evaluasi akan semakin meningkatkan efektivitas program. Dengan mengenali peran para penyintas dan menangani kebutuhan dukungan mereka, fasilitas layanan kesehatan dapat mengembangkan pendekatan komprehensif untuk perawatan dan pengelolaan TBC RO.
This thesis, review the provision of social support to drug-resistant tuberculosis (DRTB) patients by survivors at Dr. M. Goenawan Partowidigdo Lung Hospital (RSPG), a referral center for DRTB service. The study examines patient support programs initiated by a TB survivors’ group Terjang since 2019. Employing a qualitative case study approach, data was collected in May 2023 through in-depth interviews, observations, and document reviews. The research involved 14 informants, including Patient Supporters (PS), Case Managers (MK), Nurses, and Drug Resistant TB patients. The study findings reveal that the mechanism of social support provided by PS as survivor to TB patients at RSPG has been implemented, benefiting both patients and healthcare providers. However, improvements in coordination and formal evaluation forums are necessary for optimal implementation. The program's budget relies entirely on donor support. PS's role in patient accompaniment focuses on providing social support to patients and their families. Various forms of social support were identified, including emotional, instrumental, informational, appraisal, appreciation, network, labor and time support, stigma and discrimination reduction, treatment monitoring, paralegal assistance, and mental health support. This research highlights the importance of survivor-driven social support in improving the well-being and experiences of drug-resistant TB patients. Enhancing coordination and evaluation mechanisms will further enhance the program's effectiveness. By recognizing the role of survivors and addressing their support needs, healthcare institutions can develop comprehensive approaches to TB care and management. .
