Abstrak: Teknik anesthesia regional blok subarachnoid (RA BSA) adalah yang palingbanyak dilakukan setelah teknik anesthesia umum inhalasi pipa endotrakea (GAPET) di RSUP Sanglah. Teknik anesthesia regional blok subarachnoid dapatmenggantikan teknik anesthesia umum pipa endotrakea pada pasien minilaparatomi (appendisectomy dan laparatomi kehamilan ektopik). Belum pernahdilakukan studi tentang cost effectiveness analysis (CEA) pada teknik anesthesiaregional blok subarachnoid di RSUP Sanglah. Cost diambil dari catatan medispenggunaan obat di ruang operasi dan ruang pemulihan. Outcome (efektifitas)dilihat dari kejadian efek samping pasca operasi (nyeri akut pasca operasi, mualmuntah pasca operasi / PONV dan menggigil (shivering) . Hasil penelitianmenunjukkan bahwa teknik anesthesia regional blok subarachnoid lebih costeffective daripada teknik anesthesia umum pipa endotrakea pada pasien minilaparatomi (appendisectomi dan laparatomi kehamilan ektopik) di RSUP SanglahBali.

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Regional anesthesia blok subarachnoid is the most common anesthesia techniqueafter general anesthesia endotracheal tube at RSUP Sanglah. Regional anesthesiablok subarachnoid can replaced the general anesthesia endotracheal tube forminilaparatomy (appendisectomy & laparotomy ectopic pregnancy) patient. Noneof report on cost effectiveness analysis for regional anesthesia blok subarachnoidat RSUP Sanglah. Cost were calculated from anesthesia record paper at theoperating room and recovery room. Outcome were taken from side effect afteroperation (acute pain, post operative nausea vomiting and shivering). The result,anesthesia regional blok subarachnoid were more cost effective than generalanesthesia endotracheal tube for mini laparotomy (appendisectomy andlaparotomy ectopic pregnancy) at RSUP Sanglah Bali.

Abstrak:

ABSTRAK Rumah Sakit Pendidikan dalam pemberian pelayanan kesehatan kepada masyarakat melibatkan residen untuk berinteraksi dan melaksanakan tindakan-tindakan medis tertentu dibawah pengawasan dan pendelegasian wewenang dari dokter penanggung jawab pelayanan. Tujuan penelitian ini adalah untuk mengetahui kedudukan residen dalam pemberian pelayanan dan risiko tindakan medis residen yang didelegasikan padanya. Penelitian ini merupakan penelitian deskriptif kualitatif, dengan melakukan wawancara dan penelusuran dokumen. Analisis data dengan content analysis. Hasil penelitian menunjukkan bahwa risiko tindakan medis oleh residen adalah besar karena bukan staf medis. Kesimpulan dari penelitian ini adalah HBL RSUP Sanglah tidak mengatur tentang tindakan medis yang dilakukan oleh residen meskipun Undang-Undang Pendidikan Kedokteran mensyaratkan adanya perlindungan hukum bagi residen. Risiko pemberian tindakan medis yang dilakukan residen sangat berisiko mengingat hasil analisis yang dilakukan terhadap aturan perundang-undangan yang dilakukan adalah tidak adanya pengaturan secara tegas yang tertuang. Saran yang utama adalah adanya aturan pelaksana dari Undang-Undang Pendidikan Kedokteran dari Kementerian Kesehatan dan Kementerian Pendidikan yang jelas tentang perlindungan hukum kepada residen dalam pemberian pelayanan kesehatan.

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 ABSTRACTTeaching Hospital in the provision of health services to the community is to engage residents to interact and carry out certain medical acts under the supervision and delegation of authority from the physician in charge of the service. The purpose of this study was to determine the position of resident in service delivery and the risk of resident medical actions delegated to him. This research is a qualitative descriptive study, by conducting interviews and document searches. Data analysis is done by content analysis. The results showed that the risk of medical treatment by a resident is great because the resident is not a medical staff. 

The conclusion of this study is Sanglah HBL does not regulate medical procedures performed by residents although Medical Education Law requires the existence legal protection for residents. The risk of giving medical treatment undertaken resident is very risky because of the results of the analysis conducted on the rules of law that have been done show no rule expressly set forth.The main suggestion was made rule of implementation of Medical Education Law issued by the Ministry of Health and Ministry of Education are clear about the legal protection to the residents in the delivery of health services.;Teaching Hospital in the provision of health services to the community is to engage residents to interact and carry out certain medical acts under the supervision and delegation of authority from the physician in charge of the service. The purpose of this study was to determine the position of resident in service delivery and the risk of resident medical actions delegated to him. This research is a qualitative descriptive study, by conducting interviews and document searches. Data analysis is done by content analysis. The results showed that the risk of medical treatment by a resident is great because the resident is not a medical staff. The conclusion of this study is Sanglah HBL does not regulate medical procedures performed by residents although Medical Education Law requires the existence legal protection for residents. The risk of giving medical treatment undertaken resident is very risky because of the results of the analysis conducted on the rules of law that have been done show no rule expressly set forth.The main suggestion was made rule of implementation of Medical Education Law issued by the Ministry of Health and Ministry of Education are clear about the legal protection to the residents in the delivery of health services. , Teaching Hospital in the provision of health services to the community is to engage residents to interact and carry out certain medical acts under the supervision and delegation of authority from the physician in charge of the service. The purpose of this study was to determine the position of resident in service delivery and the risk of resident medical actions delegated to him. This research is a qualitative descriptive study, by conducting interviews and document searches. Data analysis is done by content analysis. The results showed that the risk of medical treatment by a resident is great because the resident is not a medical staff.The conclusion of this study is Sanglah HBL does not regulate medical procedures performed by residents although Medical Education Law requires the existence legal protection for residents. The risk of giving medical treatment undertaken resident is very risky because of the results of the analysis conducted on the rules of law that have been done show no rule expressly set forth. The main suggestion was made rule of implementation of Medical Education Law issued by the Ministry of Health and Ministry of Education are clear about the legal protection to the residents in the delivery of health services.

 

Abstrak: Kelengkapan berkas klaim pasien Jamkesmas merupakan salah satu kendala yang menjadi perhatian manajemen di RSUP Sanglah Denpasar. Penelitian dilakukan dengan tujuan untuk mengetahui gambaran transisi sistem pelayanan peserta Jamkesmas ke JKN di RSUP Sanglah tahun 2014. Metodologi penelitian adalah dengan cara kualitatif, data primer berasal dari wawancara mendalam, dengan data sekunder dari telaah dokumen dengan melihat regulasi,teknis pelaksanaan dan sosialisasi sertaSPO dan alur pelayanan. Hasil dari penelitan ini adalah mendapatkan gambaran Analisis Transisi Sistem Pelayanan Peserta Jamkesmas ke Jaminan Kesehatan Nasional diRSUP Sanglah Denpasar tahun 2014.Kata Kunci : Jamkesmas, JKN, klaim, Asuransi, Sistem pelayanan

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Completeness of the claim file JAMKESMAS patients is one of theobstacles to the attention of management at Sanglah Hospital in Denpasar. The study was conducted in order to describe the transition to a service system participants JAMKESMAS Sanglah JKN in 2014. Research methodology was qualitative manner, the primary data derived from in-depth interviews, secondary data from document review to look at theregulatory, technical implementation and socialization as well as SPO andservice flow.The results of this research is to get an overview Transition Analysis Service System Participants JAMKESMAS to the National HealthInsurance in 2014 Sanglah Hospital. keywords: Jamkesmas, National Health Insurance, Insurance claim,Service System

Abstrak: Nyeri pasca bedah merupakan salah satu penyebab nyeri akut yang paling umum.Penanganan nyeri yang efektif merupakan komponen fundamental dari pelayananpasien yang berkualitas. Di RS Prima Medika belum ada protokol standarpenanganan nyeri pasca bedah. Tujuan penelitian ini untuk mengukur intensitasnyeri pasien pasca bedah di RS Prima Medika, membuat protokol standarpenanganan nyeri pasca bedah di RS Prima Medika dalam mewujudkan pelayananyang berkualitas dan aman bagi pasien. Penelitian ini merupakan penelitiandeskriptif kualitatif dengan teknik pengambilan data melalui observasi intensitasnyeri pada pasien pasca laparotomi dan wawancara mendalam dengan informanserta telaah dokumen. Hasil penelitian menunjukkan intensitas nyeri pada periode24 jam pasca bedah adalah nyeri ringan, pada periode 48 jam pasca bedahintensitas nyeri bervariasi antara nyeri ringan sampai sedang dengan prosedurpenanganan nyeri yang tidak terarah dengan baik. Diperlukan suatu SOP untukmemberikan penanganan nyeri pasca bedah yang optimal.Kata kunci : nyeri pasca bedah, SOP

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Acute pain usually caused by postoperative pain. Effective pain management is afundamental component to serve a quality service to the patient. There is noStandard operating procedure in pain management in Prima Medika Hospital. Theaim of this study is to measure the intensity of pain in postoperative patient in thishospital, to arrange a standard operating procedure for postoperative painmanagement to serve a quality and safe service to the patient. This is a qualitativedescriptive study where data were collect by observed pain intensity in postlaparotomy patient, in-depth interviews with the informans and revieweddocuments. Result show that pain intensity in 24 hours after surgery were mild,and in 48 hours the pain intensity were mild to moderate with no proper protocol.A standard operatimg procedure is needed to give the best pain management tothe patientKeyword : postoperative pain, SOP

Abstrak: Informed consent bukanlah suatu pemberian tandatangan pada formulir, melainkan sebuah proses komunikasi di mana pasien diberi informasi tentang pilihannya untuk tes kesehatan, perawatan, atau prosedur, dan kemudian memilih opsi yang paling sesuai untuk tujuan dan nilainya. Informed consent sangat penting untuk hubungan terapeutik antara dokter dan pasien. Proses ini memungkinkan pasien, atau mereka yang bertanggung jawab secara hukum atas perawatan mereka, untuk membuat keputusan berdasarkan informasi tentang perawatan atau prosedur yang dimaksud. Di RSUP Sanglah Denpasar pada tahun 2016, tingkat kepatuhan pengisian informed consent masih rendah yaitu 58%, tingkat ketidakpatuhan penulisan singkatan sebanyak 42%.

Tujuan dari penelitian ini adalah untuk mengetahui gambaran kelengkapan terhadap persetujuan setelah penjelasan (informed consent) pada tindakan bedah secara menyeluruh di ruang rawat inap bedah RSUP Sanglah Denpasar pada tahun 2017. Metode penelitian ini merupakan penelitian kuantitatif dan kualitatif dengan pendekatan retrospektif dan crossectional. Jumlah sampel dokter bedah yang menjadi subjek penelitian terdiri dari 57 dokter bedah, 647 informed consent dan tiga orang informan untuk pengumpulan data secara kualitatif.

Dari penelitian ini didapatkan bahwa kelengkapan informed consent tindakan bedah di ruang rawat inap bedah RSUP Sanglah pada tahun 2017 hanya mencapai 30%. Hasil penelitian ini menunjukkan adanya hubungan signifikan antara jumlah kasus yang ditangani dan proses pemberian informed consent yang baik dengan kelengkapan pemberian informed consent tindakan bedah dengan p-value berturut-turut 0,02 dan 0,01. Dari penelitian ini dapat disimpulkan bahwa kelengkapan pemberian informed consent berhubungan dengan jumlah kasus yang ditangani dan proses pemberian informed consent yang baik.

Kata kunci: faktor-faktor, kelengkapan, informed consent

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Informed consent is not a signature on a form, but a communication process in which patients are informed of their choice for a health, care, or procedure test, and then choose the option that is most appropriate for its purpose and value. Informed consent is essential for therapeutic relationships between physicians and patients. This process allows patients, or those who are legally responsible for their care, to make informed decisions about the treatment or procedure in question. In RSUP Sanglah Denpasar in 2016, compliance level of informed consent is still low ie 58%, non-compliance rate of writing abbreviation as much as 42%.

The purpose of this study was to know the description of the completeness of informed consent to the overall surgical procedure in surgical hospitalization of Sanglah Hospital Denpasar in 2017. This research method was a quantitative and qualitative research with retrospective and crossectional approach. The number of samples of surgeons who were the subjects of the study consisted of 57 surgeons, 647 informed consents and 3 informan for qualitative study.

From this research it is found that the completeness of informed consent of surgery in surgical hospitalization of Sanglah Hospital in 2017 only reach 30%. The results of this study indicate a significant relationship between the number of cases handled and the process of providing good informed consent with the completeness of the surgical informed consent provision with p-value 0,02 and 0,01. From this study it can be concluded that the completeness of the informed consent provision relates to the number of cases handled and the process of providing good informed consent.

Keywords: factors, completeness, informed consent

Abstrak: Efisiensi dengan kendali mutu dan kendali biaya dapat dilakukan oleh rumah sakitdengan menerapkan perhitungan cost of treatment berbasis clinical pathway.Dalam pelaksanaan Jaminan Kesehatan Nasional yang dimulai pada 1 Januari2014, penerapan tarif INA CBG yang dikelola oleh BPJS Kesehatan menimbulkanpolemik bagi pihak rumah sakit, karena dari beberapa kasus, tarif yangdiberlakukan mengalami selisih tarif. Selisih tarif juga terjadi pada tarif antarkelas perawatan. Melihat hal tersebut penulis melakukan penelitian di rumah sakitumum Kabupaten Tangerang pada bulan April tahun 2014. Penelitian ini bertujuanuntuk mendapatkan cost of treatment berbasis clinical pathway tindakan bedahapendiktomi serta menganalisis perbedaan biaya antar kelas perawatan sekaligusmembandingkan dengan tarif rumah sakit dan tarif INA CBG . Jenis penelitian iniadalah kuantitatif dengan pendekatan kualitatif melalui pengambilan data secaracross sectional. Dari hasil penelitian didapatkan perbedaan harga yang harusdibayar untuk pelayanan yang sama (cost Shifting) pada perhitungan cost oftreatment berbasis clinical pathway perbedaan biaya yang harus dibebankankepada pasien maupun pihak penjamin adalah biaya akomodasi kamar perawatansaja. Perbedaan biaya antar kelas adalah sebagai berikut : biaya pengobatanKelas II ke biaya pengobatan kelas I sebesar 3% dan biaya pengobatan kelas II kebiaya pengobatan kelas III sebesar 3%. Dengan adanya perhitungan ini, rumahsakit dan BPJS diharapkan memiliki pedoman perhitungan penetapan tarif antarkelas perawatan berdasarkan perhitungan cost of treatment berbasis clinicalpathway.

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Efficiency with quality control and cost control can be done by applying thecalculation of the hospital cost of treatment based on clinical pathways.In theimplementation of the National Health Insurance beginning on January 1, 2014,application of INA rates CBG managed by Health BPJS polemical to the hospital,because of some cases, tariffs applied to experience the difference in rates.Differences also occur in tariff rates between treatment classes. Seeing this, theauthors conducted a study in Tangerang district general hospital in April 2014.This study aimed to obtain the cost of treatment based on clinical pathwaysapendiktomi surgery and analyze the difference between the cost of treatmentclasses at the same rate compares with rates hospitals and INA CBG. Thisresearch is quantitative with qualitative approach through cross sectional dataretrieval. From the results, the difference in the price paid for the same service(cost Shifting) in the calculation of the cost of treatment based on clinicalpathways difference in cost to be borne by the patient or the guarantor is the onlytreatment room accommodation costs. The difference between the cost of the classis as follows: cost of treatment of Class II to Class I medical expenses by 3% andthe cost of treatment of Class II to Class III medical expenses by 3%. Given thiscalculation, the hospital and BPJS is expected to have guideline calculations tarifftreatment between classes based on the calculation of the cost of treatment basedon clinical pathways.

Abstrak: Pelayanan pembedahan merupakan pelayanan kesehatan di rumah rumah sakit yang dapat menggambarkan mutu rumah sakit. Peningkatan jumlah kunjungan, ketersediaan sarana dan prasarana, ketersediaan sumber daya manusia serta lamanya waktu yang diperlukan untuk memperoleh persetujuan untuk tindakan operasi dari pasien dan keluarga dapat menyebabkan waktu tunggu tindakan operasi menjadi panjang. Penelitian ini menggunakan rancangan mix method yaitu kuantitatif dan kualitatif. Penelitian kuantitatif merupakan penelitian observasional analitik cross sectional. Penelitian ini melibatkan 54 responden pada penelitian kuantitatif dan 7 informan pada penelitian kualitatif.

Hasil penelitian menunjukkan kejadian bed block sebanyak 38,9 % dan tidak terjadi bedblock 61,1%. Persetujuan operasi diperoleh dalam waktu ≥ 1 jam dari 17 responden (31,5%) dan persetujuan operasi yang diperoleh dalam waktu < 1 jam sebanyak 37 responden (68,5%). Alat dan sarana didapatkan tidak lengkap 5,6% dan lengkap 94,4%. Waktu tunggu tindakan operasi yang ≥ 5 jam dikategorikan delay sebanyak 33,3%, waktu tunggu tindakan operasi yang < 5 jam dikategorikan tidak delay sebanyak 66,7%.

Analisis bivariat dengan Chi Square menunjukkan pvalue 0,000 untuk hubungan antara bed block dengan keterlambatan operasi, p-value 0,000 untuk hubungan antara persetujuan operasi dengan keterlambatan operasi, p-value 0,012 hubungan alat dan sarana dengan keterlambatan operasi. Faktor yang paling berpengaruh adalah persetujuan operasi dengan p-value 0,005 dengan regresi logistik.

Dari penelitian ini dapat disimpulkan adanya hubungan yang signifikan antara bed block, persetujuan operasi serta alat dan sarana terhadap keterlambatan operasi. Hasil penelitian ini dapat dijadikan pedoman dalam penyusunan strategi peningkatan kualitas pelayanan pembedahan di Instalasi Rawat Darurat.

Key words: bed block, sumber daya manusia, persetujuan operasi, alat dan sarana operasi, keterlambatan tindakan operasi

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Surgery is part of medical services that summarized the hospital performance. Increased hospital visits, unavailability of tools, unavailability of human resources, and times consumed to get patient agreement for surgery may causing delay to operation. This is mix method study, quantitative and qualitative. The quantitative study is observational analytic, cross sectional. This study includes 54 respondents in quantitative study and 7 informants in qualitative study.

The result showed bed block events is 38,9 %. Agreement following informed consent is obtained in ≥ 1 hour for 17 respondents (31,5%) and < 1 hour for 37 respondents (68,5%). Tools and equipment are complete and available in 94,4% cases and incomplete in 5,6% cases. Time consumed waiting for operation is categorized delay if ≥ 5 hours in 33,3% cases, categorized not delay if < 5 hours in 66,7%.

Bivariate analysis using Chi Square showed p-value 0,000 for correlation between bed block and delay to operation, p-value 0,000 for correlation between time consumed to obtain agreement for surgery, p-value 0,012 for correlation between tools and equipment with delay to operation. The most influencing factor is operation agreement with pvalue 0,005 using logistic regression.

From this study, we conclude there is significant correlation between bed block, time consumed for obtain operation agreement, tools and equipment availability with delay to operation. This result is a base in making strategy to improve quality of surgery services in emergency department.

Key words: bed block, human resources, operation agreement, tools and equipment, delay to operation