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Hanna Permana Subanegara
JMARSI Vol.3, No.2
Depok : FKM UI, 2002
Indeks Artikel Jurnal-Majalah Pusat Informasi Kesehatan Masyarakat
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Dewi Citra Puspita; Pembimbing: Adang Bachtiar; Penguji: Mieke Savitri, Sudung Nainggolan, Tuan Juniar Situmorang
Abstrak:
Sebagai rumah sakit swasta non profit kelas C di daerah 3 T, Rumah Sakit Umum Bethesda (RSUB) Serukam menghadapi berbagai tantangan untuk dapat mencapai visi misi dan mempertahankan kesinambungan organisasi (sustanibility). Oleh karena itu, RSUB perlu mengembangkan rencana strategis yang sesuai untuk tahun 2020-2024 yang berimbang antara perspektif finansial dan non finansial yaitu menggunakan pendekatan balanced scorecard. Penelitian ini bertujuan untuk mengidentifikasi faktor sukses kritis dari lingkungan internal dan eksternal, menentukan posisi strategis, merumuskan strategi alternatif dan sasaran strategis beserta indikator kinerja yang terukur untuk RSUB Serukam. Ini adalah studi riset operasional dengan desain kualitatif. Data dikumpulkan melalui wawancara mendalam, telaah dokumen dan metode Consensus Decision Making Group (CDMG) untuk menghindari bias. Data dianalisis menggunakan matriks Internal Factor Evaluation (IFE) dan External Factor Evaluation (EFE) pada tahap input dan matriks Internal External (IE) dan matriks Threat Opportunity Weakness Strength (TOWS) pada tahap pencocokan. Tahap terakhir menggunakan matriks Quantitative Strategy Planning Matrix (QSPM) dalam menentukan prioritas alternative strategi. Penelitian ini dilakukan di RSUB Serukam, kabupaten Bengkayang, Provinsi Kalimantan Barat, Indonesia, dari bulan April hingga Desember 2019. RSUB memiliki respons menengah ke bawah dalam memanfaatkan faktor strategis internal dan eksternal di mana kelemahan dan ancaman lebih menonjol daripada kekuatan maupun peluangnya. Hasil tahap pencocokan masih menempatkan RSUB pada posisi kotak V yaitu posisi strategi memegang dan mempertahankan dan merumuskan 6 strategi alternatif, 16 sasaran strategis dan 35 indikator kinerja utama yang berfokus pada penetrasi pasar, pengembangan produk dan penghematan.
As a non-profit class C private hospital in remote area, Bethesda General Hospital (BGH) faces various challenges in being able to achieve its vision and sustainability. Therefore, BGH needs to develop an appropriate strategic plan for 2020-2024 that is balanced between financial and non-financial perspectives using a balanced scorecard approach. This study aims to identify the critical success factors of the internal and external environment, determine strategic positions, formulate alternative strategies and strategic targets along with measurable key performance indicators for BGH. This is a operational research with qualitative design. Data were collected through in-depth interviews, document review and Consensus Decision Making Group (CDMG) method to avoid bias. Data were analyzed using Internal Factor Evaluation (IFE) and External Factor Evaluation (EFE) matrixes at the input stage and Internal External (IE) and Threat Opportunity Weakness Strength (TOWS) matrixes at the matching stage. At final stage, Quantitative Strategy Planning Matrix (QSPM) were applied. This study was conducted at BGH, Serukam, Bengkayang Regency, West Borneo Province, Indonesia, from April to December 2019. The results indicate that BGH has average to low response in utilizing its internal and external strategic factors where weaknesses and threats are still overshadowing its strengths and opportunities. Consequently, the results of matching stage place BGH on the position of hold or maintain strategies and formulate 6 alternative strategies, 16 strategic objectives and 35 key performance indicators that focus on market penetration, product development and retrenchment.
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As a non-profit class C private hospital in remote area, Bethesda General Hospital (BGH) faces various challenges in being able to achieve its vision and sustainability. Therefore, BGH needs to develop an appropriate strategic plan for 2020-2024 that is balanced between financial and non-financial perspectives using a balanced scorecard approach. This study aims to identify the critical success factors of the internal and external environment, determine strategic positions, formulate alternative strategies and strategic targets along with measurable key performance indicators for BGH. This is a operational research with qualitative design. Data were collected through in-depth interviews, document review and Consensus Decision Making Group (CDMG) method to avoid bias. Data were analyzed using Internal Factor Evaluation (IFE) and External Factor Evaluation (EFE) matrixes at the input stage and Internal External (IE) and Threat Opportunity Weakness Strength (TOWS) matrixes at the matching stage. At final stage, Quantitative Strategy Planning Matrix (QSPM) were applied. This study was conducted at BGH, Serukam, Bengkayang Regency, West Borneo Province, Indonesia, from April to December 2019. The results indicate that BGH has average to low response in utilizing its internal and external strategic factors where weaknesses and threats are still overshadowing its strengths and opportunities. Consequently, the results of matching stage place BGH on the position of hold or maintain strategies and formulate 6 alternative strategies, 16 strategic objectives and 35 key performance indicators that focus on market penetration, product development and retrenchment.
B-2116
Depok : FKM UI, 2019
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Effek Alamsyah; Promotor: Bambang Sutrisna; Ko-Promotor: Amal C Sjaaf, Adang Bachtiar; Penguji: Syahrizal Syarif, Suprijanto Rijadi, Mondastri Korib Sudaryo
d-211
Depok : FKM-UI, 2007
S3 - Disertasi Pusat Informasi Kesehatan Masyarakat
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Slamet Budiarto; Promotor: Anhari Achadi; Kopromotor: Sutanto Priyo Hastono, Pujiyanto; Penguji: Purnawan Junadi, Andi Arus Vector, Syafiq A. Mughni, Mahlil Ruby, Hasbullah Thabrany
Abstrak:
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Stunting anak 0-23 bulan di Indonesia merupakan masalah kesehatan masyarakat yang disebabkan oleh berbagai faktor langsung dan tidak langsung. Penelitian menggunakan data Riset Kesehatan Dasar, Survey Sosial Ekonomi Nasional dan Produk Domestik Regional Bruto per kapita tahun 2018 dengan pendekatan potong lintang bertujuan mengetahui model jalur hubungan langsung dan tidak langsung berbagai faktor risiko stunting dengan prevalensi stunting tingkat kabupaten/kota. Pengolahan data sekunder dilakukan pada Januari-April 2022. Sampel adalah 106 kabupaten/kota prevalensi stunting <20% dan 403 kabupaten/kota prevalensi stunting ≥20% (20%-<30%, 30%-40% dan >40%) yang diagregratkan pada tingkat kabupaten/kota dari 32.095 data individu anak usia 0-23 bulan yang diukur panjang badannya. Pemodelan menggunakan analisis jalur. Model jalur pencegahan risiko stunting memperlihatkan akses terhadap makanan (r=-0,31) dan pemeriksaan kehamilan (r=-0,29) berhubungan langsung dengan prevalensi stunting tingkat kabupaten/kota di kabupaten/kota prevalensi stunting <20%. Keluarga Berencana (r=-0,15), pemeriksaan kehamilan (r=-0,13) dan cuci tangan pakai sabun (r=-0,11) berhubungan langsung dengan prevalensi stunting tingkat kabupaten/kota di kabupaten/kota prevalensi stunting ≥20%. Tablet tambah darah ibu hamil (r=-0,02) dan inisiasi menyusu dini (r=-0,03) berhubungan tidak langsung melalui ASI eksklusif dengan prevalensi stunting tingkat kabupaten/kota di kabupaten/kota prevalensi stunting 20%-<30%. ASI eksklusif (r=-0,15) berhubungan langsung dengan prevalensi stunting tingkat kabupaten/kota di kabupaten/kota prevalensi stunting 20%-<30%. Cuci tangan pakai sabun berhubungan signifikan langsung dengan prevalensi stunting tingkat kabupaten/kota di kabupaten/kota prevalensi stunting 30%-40% (r=-0,22) dan >40% (r=-0,45). Model jalur menyimpulkan bahwa kabupaten/kota dapat memainkan peran penting dalam upaya pencegahan risiko stunting dengan memodifikasi sejumlah faktor risiko terutama pada keluarga anak 0-23 bulan.
Stunting in children 0-23 months in Indonesia is a public health problem caused by various direct and indirect factors. This study uses data from Basic Health Research, National Socio-Economic Survey and Gross Regional Domestic Product per capita in 2018 with a cross-sectional approach. Secondary data processing was carried out in January-April 2022. The samples were 106 districts/cities with stunting prevalence <20% and 403 districts/cities with stunting prevalence 20% (20%-<30%, 30%-40% and >40%) Aggregated at the district/city level from 32,095 individual data for children aged 0-23 months, whose body length was measured. The modeling uses path analysis. The stunting risk prevention pathway model shows that access to food (r=-0.31) and prenatal care (r=-0.29) is directly related to the prevalence of stunting at the district/city level in districts/cities with stunting prevalence <20%. Family planning (r=-0.15), pregnancy check-ups (r=-0.13) and hand washing with soap (r=-0.11) were directly related to the prevalence of stunting at the district/city level in districts/cities stunting prevalence 20 %. Blood supplement tablets for pregnant women (r=-0.02) and early initiation of breastfeeding (r=-0.03) were indirectly related through exclusive breastfeeding with the prevalence of stunting at the district/city level in districts/cities stunting prevalence of 20%-<30% . Exclusive breastfeeding (r=-0.15) was directly related to the prevalence of stunting at the district/city level in the district/city stunting prevalence of 20%-<30%. Hand washing with soap is directly related to stunting prevalence at district/city level in districts/cities, stunting prevalence is 30%-40% (r=-0.22) and >40% (r=-0.45). The pathway model concludes that districts/cities can play an important role in preventing stunting risk by modifying a number of risk factors, especially in families of children 0-23 months.
D-474
Depok : FKM UI, 2023
S3 - Disertasi Pusat Informasi Kesehatan Masyarakat
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Medika, No.2, XXXI, Pebr. 2005, hal. 123-128, ( Cat. ada di bendel 2000 - 2005 )
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Indeks Artikel Jurnal-Majalah Pusat Informasi Kesehatan Masyarakat
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Evy Febrina Nurpeni; Pembimbing: Ede Surya Darmawan; Penguji: Atik Nurwahyuni, Kaunang, Yosefa Rumbawati
B-1612
Depok : FKM UI, 2014
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Medika, Vol. XXXI, No.2, Pebruari 2005, hal. 123-128
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Indeks Artikel Jurnal-Majalah Pusat Informasi Kesehatan Masyarakat
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Akprilini Mustikawati; Pembimbing: Adang Bachtiar; Penguji: Vetty Yulianty Permanasari, Sandi Iljanto, Nienne Aridayanthi Hainun, Bambang Wisnubroto
Abstrak:
Tesis ini membahas gambaran tentang kinerja rawat inap Rumah Sakit ABC melaluipendekatan balanced scorecard (BSC). Desain penelitian adalah analitik deskriptif denganpendekatan kuantitatif dan untuk mendukung hasil yang diperoleh juga dilakukanpendekatan kualitatif dengan melakukan wawancara, telaah dokumen mengenai empatperspektif pada Balanced Scorecard. Hasil penelitian tahun 2013-2017 menunjukkan :(1).Perspektif keuangan : rata-rata tingkat pertumbuhan pendapatan rawat inap tidak ideal,rata-rata tingkat pengeluaran biaya ideal, perbandingan pendapatan dan pengeluaran ideal,(2). Perspektif pelanggan : kepuasan pasien rawat inap tidak ideal, retensi pelanggan tidakideal, akuisi pelanggan tidak ideal, (3). Perspektif proses bisnis internal : BOR tidak ideal,AvLOS tidak ideal, BTO ideal, TOI tidak ideal, NDR ideal, GDR ideal, pertumbuhanpasien rawat inap ideal, (4) Perspektif pertumbuhan dan pembelajaran : kepuasan karyawantidak ideal, turn over karyawan ideal, akses terhadap pendidikan dan pelatihan tidak ideal.Saran secara umum hendaknya Rumah Sakit ABC mengukur kinerjanya denganmenggunakan pendekatan balanced scorecard, yang efektif dalam mengukur kinerja rumahsakit secara komprehensif, efektif dan dapat mengidentifikasi masalah-masalah yang ada,serta dapat membantu manajemen rumah sakit untuk menentukan langkah-langkahperbaikan demi meningkatkan kinerja rumah sakit khususnya kinerja rawat inap.
Kata kunci:Instalasi Rawat Inap, Kinerja, Balanced Scorecard.
This thesis discusses the description of hospitalization performance of ABC hospitalthrough balanced scorecard (BSC) approach. The research design is descriptive analyticalwith quantitative approach and to support the results obtained also conducted qualitativeapproach by conducting interviews, study documents on four perspectives on BalancedScorecard. The results of the year 2013-2017 show : (1). Financial perspective : averageinpatient income growth is not ideal, average cost of spending is ideal, ratio income andexpenditure is ideal, (2). Customer perspective: inpatient satisfaction is not ideal,customer retention is not ideal, customer acquisition is not ideal, (3). Internal businessprocess perspective: BOR is not ideal, AvLOS is not ideal, BTO is ideal, TOI is not ideal,NDR is ideal, GDR is ideal, inpatient growth is ideal, (4) Perspective of growth andlearning : employee satisfaction is not ideal, turn over employee is ideal, access toeducation and training is not ideal. General advice should ABC Hospital measure itsperformance by using balanced scorecard approach, which is effective in measuringhospital performance comprehensively, effectively and can identify problems, and canassist hospital management to determine improvement measures to improve performancehospitals especially inpatient performance.
Keywords :Inpatient Installation, Performance, Balanced Scorecard (BSC).
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Kata kunci:Instalasi Rawat Inap, Kinerja, Balanced Scorecard.
This thesis discusses the description of hospitalization performance of ABC hospitalthrough balanced scorecard (BSC) approach. The research design is descriptive analyticalwith quantitative approach and to support the results obtained also conducted qualitativeapproach by conducting interviews, study documents on four perspectives on BalancedScorecard. The results of the year 2013-2017 show : (1). Financial perspective : averageinpatient income growth is not ideal, average cost of spending is ideal, ratio income andexpenditure is ideal, (2). Customer perspective: inpatient satisfaction is not ideal,customer retention is not ideal, customer acquisition is not ideal, (3). Internal businessprocess perspective: BOR is not ideal, AvLOS is not ideal, BTO is ideal, TOI is not ideal,NDR is ideal, GDR is ideal, inpatient growth is ideal, (4) Perspective of growth andlearning : employee satisfaction is not ideal, turn over employee is ideal, access toeducation and training is not ideal. General advice should ABC Hospital measure itsperformance by using balanced scorecard approach, which is effective in measuringhospital performance comprehensively, effectively and can identify problems, and canassist hospital management to determine improvement measures to improve performancehospitals especially inpatient performance.
Keywords :Inpatient Installation, Performance, Balanced Scorecard (BSC).
T-5294
Depok : FKM UI, 2018
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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Rendy Wijonarko; Pembimbing: Amal Chalik Sjaaf; Penguji: Dumilah Ayuningtyas, Puput Oktamianti, Yusrahma Nurina, Hilmi
Abstrak:
Tesis ini membahas kinerja rumah Sakit Umum Bunda Jakarta dengan menggunakan pendekatan balanced scorecard Jenis penelitian adalah Deskriptif Kualitatif. Ruang lingkup penelitian yaitu pada tahun 2016 dan tahun 2017. Hasil penelitian menyarankan untuk dilakukan pemilihan prioritas produk yang memiliki dampak besar terhadap sales, kerjasama dengan rumah sakit sekitar untuk meningkatkan utilitas kamar perawatan dan Radiologi, melaksanakan program peningkatan skill dan kompetensi serta bersifat rekreasi agar membantu dalam retensi dan kepuasan karyawan. Program peningkatan kesejahteraan karyawan juga dapat diarahkan ke peningkatan pendapatan dengan pelaksanaan program khusus pemberian poin bagi karyawan yang bisa merekomendasikan pasien untuk menggunakan produk tertentu di rumah sakit.
This focus of study is Bunda Jakarta General Hospital Performance with Balanced Scorcard Approach. Type of the research is Qualitative Descriptive. Scope of research are in the year of 2016 and 2017. This research suggest to select product priority which has significant impact to the sales, cooperation with hospital nearby to increase the utility of inpatient room and Radiology, implementation of increasing skill and competency with recreation that maintain employee retention and satisfaction. Employee prosperity program also can be direct to increase sales revenue by implementation of special program that give points reward to the employee whom gave recommendation to the patients that used certain product at the hospital
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This focus of study is Bunda Jakarta General Hospital Performance with Balanced Scorcard Approach. Type of the research is Qualitative Descriptive. Scope of research are in the year of 2016 and 2017. This research suggest to select product priority which has significant impact to the sales, cooperation with hospital nearby to increase the utility of inpatient room and Radiology, implementation of increasing skill and competency with recreation that maintain employee retention and satisfaction. Employee prosperity program also can be direct to increase sales revenue by implementation of special program that give points reward to the employee whom gave recommendation to the patients that used certain product at the hospital
B-2159
Depok : FKM-UI, 2020
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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RM. Bakti Rahardjo Soedipo; Pembimbing: Adang Bachtiar
B-779
Depok : FKM UI, 2004
S2 - Tesis Pusat Informasi Kesehatan Masyarakat
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