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Kata kunci:penilaian kesiapan; rekam medis elektronik; teknologi informasi kesehatan
The application of technology in the health sector is to improve quality, efficiency, andcost-effectiveness. Electronic medical records is a patient data that require digital inhospital management systems are needed to improve quality and patient safety.Publishing electronic medical records in Indonesia is just beginning to be developed andnot optimal. It is necessary to discuss the pre-implementation process or readinessassessment that aims to evaluate the preparedness of the organization component toachieve the successful implementation of the program. This study aimed to prove thefactors and indicators that comply with a readiness assessment for electronic medicalrecords in Indonesian hospitals. This study uses a literature review method with PubMed,ProQuest, Google Scholar, Sinta Indonesia, and Garuda databases. The results based on10 pieces of research, found 4 factors, such as organizational culture (culture, theinvolvement of all parties, project plan development), management and leadership(executive teams, finance, strategic plans, quality improvement and care management,),operational readiness (workflow design, integration system, policy, vendor management,staff needs, training), and technical readiness (use of existing technology, technical needsassessment, management and staff of information technology). The researcherrecommended for the hospital to do the readiness assessment by using the instrumentsthat have been made in this study.
Key words:electronic medical record; health information technology; readiness assessment.
Kata kunci: Kelengkapan data pasien, kualitas data, rekam medis elektronik
The shortage of nurses has been a world problem for several years. Not only in Indonesia,increasing nurse turnover is also a critical challenge faced by various countries such asCanada, China, Germany, Scotland, Britain and the United States, particularly in this studydiscussed about Indonesia, China, Japan, the Philippines, Ethiopia, Korea and the UnitedStates. Understanding the conditions regarding the factors that influencing nurse turnoverintention is important for every hospital in various countries that experience nurseshortages. This study aims to determine the factors associated with nurse turnoverintention at the hospitals as an effort that can be done in minimizing turnover rates inhospitals in Indonesia and also in several other countries. This study uses a qualitativeapproach that is descriptive analytic. The method used is literature review. The type ofdata used is secondary data obtained through research studies conducted by utilizing theresults of pre-existing studies and theories related to the topic. The analysis in this researchis analytic descriptive. The inclusion criteria in this study are research with all types ofmethods that can answer the topic, using Indonesian and English in the last 10 years. Theexclusion criteria for this study were more than 10 years of research, also the research thatcould not answer research questions. The results of the information obtained from thestudy of literature will be described in the form of a table of results and also narrative.Research conducted in government hospitals is needed to make a comparison between thefactors causing turnover intention of nurses in private hospitals and government hospitals.Because there is one study which states that one of the factors causing the high turnoverrate of nurses at the hospital is because the nurses who leave have been accepted as civilservants in government hospitals.
Transformasi digital di bidang kesehatan menjadi prioritas nasional melalui kebijakan
Kementerian Kesehatan Republik Indonesia, salah satunya mewajibkan setiap fasilitas
pelayanan kesehatan untuk mengimplementasikan Rekam Medis Elektronik (RME)
sebagaimana diatur dalam Permenkes No. 24 Tahun 2022. Namun, keberhasilan
implementasi RME tidak hanya ditentukan oleh kesiapan organisasi sebelum
pelaksanaan, tetapi juga pasca implementasi guna memastikan keberlanjutan sistem.
Penelitian ini bertujuan untuk mengevaluasi kesiapan organisasi pasca implementasi
RME di Klinik Diana Medika serta menganalisis interaksi antara kapasitas struktural dan
psikologis. Penelitian ini menggunakan pendekatan kualitatif dengan metode wawancara mendalam. Analisis data dilakukan berdasarkan kerangka penilaian California Association of Family Physician (CAFP) dan teori kesiapan organisasi dari Weiner (2009). Hasil penelitian menunjukkan bahwa kesiapan secara psikologis di Klinik Diana Medika tergolong tinggi, yang tercermin dari komitmen terhadap perubahan dan efikasi perubahan individu. Namun, dari sisi struktural, terdapat beberapa kerentanan seperti belum adanya struktur formal pengelola RME, ketergantungan pada vendor, keterbatasan pelatihan berkelanjutan, serta belum adanya anggaran khusus. Ditemukan pula adanya kesenjangan antara pengetahuan dan tindakan (knowing-doing gap) serta fenomena gunung es, di mana kesiapan yang tampak secara psikologis tidak sepenuhnya mencerminkan kesiapan struktural. Penelitian ini menyimpulkan bahwa meskipun individu dalam organisasi memiliki kesiapan psikologis yang kuat, tetap diperlukan penguatan aspek struktural untuk mencapai implementasi RME yang optimal dan berkelanjutan.
Digital transformation in the health sector has become a national priority under the policy of the Ministry of Health of the Republic of Indonesia, one of which mandates the implementation of Electronic Medical Records (EMR) in all healthcare facilities, as regulated in Ministerial Regulation No. 24 of 2022. However, the success of EMR implementation depends not only on organizational readiness prior to implementation but also on post-implementation evaluation to ensure sustainability. This study aims to evaluate the organizational readiness after EMR implementation at Diana Medika Clinic and to analyze the interaction between structural and psychological readiness. The study employs a qualitative approach using in-depth interviews. Data analysis was conducted using the Californian Association of Family Physician (CAFP) framework and Weiner’s theory of organizational readiness for change (2009). The findings indicate that psychological readiness at Diana Medika Clinic is high, reflected in strong commitment to change and high efficacy among staff. However, structural readiness shows several vulnerabilities, such as the absence of a formal EMR management team, dependency on vendors, limited ongoing training, and the lack of a dedicated budget. The study also identified a knowing-doing gap and an iceberg phenomenon, where the visible psychological readiness does not fully reflect the underlying structural conditions. In conclusion, although individuals in the organization demonstrate strong psychological readiness, structural aspects must be strengthened to achieve optimal and sustainable EMR implementation
Patient safety in hospitals is still a crucial issue worldwide, because hospitals are service institutions that seek to cure patients. So patient safety becomes a necessity, it is hoped that there will be no patient safety incidents (zero incidents). One way to control the increasing number of incidents in hospitals is to utilize a reporting system. This study discusses the description of patient safety incident reporting in hospitals in Indonesia and the factors that influence it, in terms of individual, organizational, and government factors. The purpose of this study was to obtain information about the factors that influence the reporting of patient safety incidents in hospitals in Indonesia. This study uses a literature review method with the Garuda Ministry of Education and Culture database, Rama Kemendikbud, Directory of Open Acces Journals (DOAJ), UI Library, Science Direct, PubMed, ProQuest, and Scopus. The results showed that hospitals in Indonesia already have regulations governing patient safety incident reporting. The reporting system used is still manual-based, and reporting practices cannot be said to be successful because there is still a punitive culture, guarantees for the confidentiality of whistleblowers are still in doubt, reporting is not timely, and feedback is still minimal. From the results of the study, it was also found that the factors that can affect the reporting of patient safety incidents in hospitals are individual factors (knowledge, fear, workload, and motivation), organizational factors (feedback, reporting systems, confidentiality, socialization and training, and safety culture), and government factors in terms of policy
Nurse turnover is always a concern because the number is so high according to the NSI 2020said for the last two years around 15.9% and so in Indonesia in private hospitals around 13% and35% while normal is 5-10 %. This study aims to determine the internal and external factorsrelated to the turnover intention of hospital nurses in Indonesia with a qualitative library studymethod with descriptive analysis design. Databes used are online from 4 databases namelyUniversitas Indonesia Library, the Indonesian Public Health Information Center (PusinfokesmasFKM UI), GARUDA (Garba Rujukan Digital), kemudian Neliti repository ilmiah Indonesia withthe number obtained by 60 and included 9. The results showed that the factors that related tonurses' turnover intention in various hospitals are external factors, namely environmental and ageaspects, some said that they related to but there is said no. Internal factors are organizationalculture, leadership style, compensation, job satisfaction, and career development. The mostrelated factor is compensation.
