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The decrease in the utilization of dental health services during the COVID-19 pandemic will have an impact on the use of health materials. Strategies and policies are needed in the marketing of health products during the COVID-19 pandemic. This study used to analyze the benefits of social media in the loyalty of the use of health materials in dental practices. This study used a cross-sectional design, consist of 441 respondent. Data was collected through an online questionnaire. The results showed that the majority of respondents in the WhatsApp group (80.9%) were promoters. Meanwhile, for respondents who are not in the WhatsApp group, only a small proportion of respondents (41.6%) are promoters. The results of the chi-square test found that the p-value <0.001. This means that there is a significant relationship between social media groups and customer loyalty. From the factor of using social media between before and after COVID-19, the NPS of respondents in the WhatsApp group after the COVID-19 pandemic was higher than before the COVID-19 pandemic. Meanwhile, the NPS of respondents who are not in the WhatsApp group are the same. In the WhatsApp group, there are more loyal customers who will continue to buy and recommend products
Penelitian ini bertujuan untuk menganalisis implementasi kebijakan penanggulangan tuberkulosis (TB) di Kota Depok berdasarkan Peraturan Wali Kota Depok No. 61 Tahun 2023 dengan pendekatan collaborative governance. Penelitian ini menggunakan kerangka analisis yang mencakup lima variabel utama: dinamika kolaborasi, tindakan kolaboratif, kapasitas kolaboratif, dampak kolaboratif, dan keberhasilan implementasi kebijakan. Data diperoleh melalui wawancara mendalam dengan dinas terkait, analisis dokumen kebijakan, dan data sekunder dari laporan program TB. Hasil penelitian menunjukkan bahwa dinamika kolaborasi belum optimal karena pertemuan lintas sektor baru diadakan satu kali dan belum melibatkan sektor bisnis serta media. Tindakan kolaboratif telah terwujud melalui inisiatif seperti Kampung Peduli Tuberkulosis (KAPITU) dan integrasi program Kids for TB, meskipun koordinasi formal masih perlu diperkuat. Kapasitas kolaboratif mengalami kendala akibat belum jelasnya indikator kinerja antar-OPD, sementara dampak kolaboratif terlihat dari peningkatan anggaran dan inovasi program meskipun masih terdapat tantangan dalam integrasi data. Keberhasilan implementasi kebijakan ditunjukkan oleh peningkatan angka penemuan kasus dan cakupan layanan, meskipun tingkat keberhasilan pengobatan menunjukkan fluktuasi.
Penelitian ini memberikan pelajaran penting terkait pentingnya kepemimpinan yang inklusif, peningkatan partisipasi seluruh unsur pentahelix, dan pengembangan sistem integrasi data lintas sektor. Hasil penelitian ini diharapkan dapat menjadi dasar perbaikan kebijakan penanggulangan TB di Kota Depok dan daerah lainnya untuk mencapai eliminasi TB di Indonesia pada tahun 2030.
This study aims to analyze the implementation of tuberculosis (TB) control policies in Depok City, based on Mayor Regulation No. 61 of 2023, using a collaborative governance approach. The analysis framework encompasses five main variables: collaborative dynamics, collaborative actions, collaborative capacity, collaborative impact, and policy implementation success. Data were collected through in-depth interviews with relevant agencies, policy document reviews, and secondary data from TB program reports. The results indicate that collaborative dynamics are suboptimal, with cross-sector meetings held only once and lacking involvement from business and media sectors. Collaborative actions are evident through initiatives such as Kampung Peduli Tuberculosis (KAPITU) and the integration of the Kids for TB program, although formal coordination mechanisms require strengthening. Collaborative capacity is hindered by the absence of clear performance indicators across government agencies, while collaborative impact is reflected in increased budget allocations and program innovations, albeit challenged by fragmented data integration. Policy implementation success is demonstrated by improved case detection and service coverage, though treatment success rates show fluctuations. This study highlights key lessons on the importance of inclusive leadership, enhanced participation from all pentahelix elements, and the development of cross-sector data integration systems. The findings are expected to serve as a basis for improving TB control policies in Depok City and other regions, contributing to Indonesia's goal of TB elimination by 2030.
Perubahan iklim telah berkontribusi pada peningkatan frekuensi dan intensitas bencana, dengan Indonesia menempati peringkat kedua sebagai negara dengan risiko bencana tertinggi di dunia. Dampaknya mencakup gangguan kesehatan, peningkatan kasus penyakit menular, serta ketidakstabilan sistem pangan. Permenkes No. 75 Tahun 2019 diterbitkan sebagai kebijakan strategis untuk memperkuat kesiapsiagaan sektor kesehatan dalam menghadapi krisis akibat bencana. Penelitian ini bertujuan untuk menganalisis implementasi kebijakan tersebut di Dinas Kesehatan Kabupaten Bandung Barat serta mengidentifikasi faktor pendukung dan penghambatnya. Menggunakan pendekatan kualitatif dengan metode studi kasus, data dianalisis berdasarkan kerangka teori Edward III, Grindle, serta Mazmanian & Sabatier. Hasil menunjukkan bahwa implementasi tergolong cukup baik, ditandai dengan optimalisasi PSC dan pembentukan tim tanggap darurat. Namun demikian, pelaksanaannya masih menghadapi sejumlah kendala, seperti komunikasi lintas sektor dan bidang yang belum optimal, keterbatasan sumber daya, serta struktur birokrasi yang belum sepenuhnya efektif. Selain itu, rendahnya persepsi risiko dan dominasi pendekatan yang bersifat responsif turut menjadi tantangan. Temuan ini menekankan pentingnya penguatan kapasitas daerah, koordinasi lintas sektor, serta perencanaan yang adaptif dan berkelanjutan untuk mendukung sistem penanggulangan krisis kesehatan yang lebih efektif.
Climate change has contributed to the increasing frequency and intensity of disasters, placing Indonesia as the second most disaster-prone country in the world. Its impacts include public health disruptions, rising infectious disease cases, and instability in the food system. Minister of Health Regulation No. 75 of 2019 was issued as a strategic policy to strengthen the health sector's preparedness in responding to crisis situations caused by disasters. This study aims to analyze the implementation of the regulation at the West Bandung District Health Office and identify its supporting and inhibiting factors. Using a qualitative approach with a case study method, the data were analyzed based on the theoretical frameworks of Edward III, Grindle, and Mazmanian & Sabatier. The findings indicate that the implementation is progressing, as reflected in the optimization of the Public Safety Center (PSC) and the establishment of emergency response teams. However, several challenges persist, including limited cross-sectoral and interdepartmental communication, resource constraints, and an underdeveloped bureaucratic structure. Furthermore, low risk perception and a predominantly reactive approach remain major obstacles. These findings highlight the need for strengthening local institutional capacity, improving intersectoral coordination, and advancing adaptive and sustainable planning to support a more resilient health crisis management system.
