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Latar Belakang: Proses pre-registrasi pasien rawat inap di RS Mayapada Tangerang terdiri dari tiga fase utama, yaitu penerimaan berkas admission, review asuransi, serta konfirmasi jadwal dan persiapan pasien. Studi ini bertujuan untuk mengevaluasi proses pre-registrasi dan mengidentifikasi area yang perlu diperbaiki guna meningkatkan efisiensi pelayanan dengan.
Metode: Penelitian ini menggunakan pendekatan Lean six sigma dengan metode DMAIC (Define, Measure, Analyze, Improve, dan Control). Data dikumpulkan melalui observasi langsung, pencatatan waktu proses, dan diskusi kelompok terfokus (FGD) bersama tim terkait. Analisis dilakukan menggunakan Value Stream Mapping (VSM) untuk mengidentifikasi aktivitas bernilai tambah, serta Pareto Analysis dan Problem Tree Analysis untuk menemukan akar penyebab pemborosan dan keterlambatan.
Hasil: Analisis terhadap alur dan capaian waktu proses menunjukkan adanya ketidakefisienan, dengan total waktu mencapai 26 jam 1 menit 48 detik. Proporsi aktivitas bernilai tambah (Value added) tercatat sebesar 71%, sementara 29% lainnya tergolong Non-Value added, dengan pemborosan terbesar terjadi pada fase review asuransi akibat waktu tunggu yang panjang dan aktivitas berulang. Hasil penelitian menunjukkan bahwa intervensi berbasis Lean six sigma efektif dalam meningkatkan efisiensi, ditandai dengan penurunan lead time pada fase post-intervensi. Pada fase I dan II terjadi perbaikan signifikan, seperti penyederhanaan proses konfirmasi DPJP, percepatan verifikasi dokumen, serta pengurangan waktu tunggu pada proses review asuransi.
Kesimpulan: Penerapan Lean six sigma mampu memberikan dampak positif terhadap optimalisasi proses pre-registrasi pasien rawat inap di RS Mayapada Tangerang.
Background : The inpatient pre-registration process at Mayapada Hospital Tangerang consists of three main phases: admission document submission, insurance review, and confirmation of schedule and patient preparation. This study aims to evaluate the pre-registration process and identify areas that need improvement to enhance service efficiency. Method : This research uses the Lean six sigma approach with the DMAIC method (Define, Measure, Analyze, Improve, and Control). Data were collected through direct observation, process time tracking, and focus group discussions (FGDs) with relevant teams. The analysis was conducted using Value Stream Mapping (VSM) to identify value-added activities, along with Pareto Analysis and Problem Tree Analysis to determine the root causes of waste and delays. Results : Analysis of the process flow and time achievements revealed inefficiencies, with a total duration of 26 hours, 1 minute, and 48 seconds. The proportion of Value-Added (VA) activities was recorded at 71%, while the remaining 29% were classified as Non-Value added (NVA), with the most significant waste occurring during the insurance review phase due to long waiting times and repetitive tasks. The results showed that Lean six sigma-based interventions were effective in improving efficiency, as indicated by a reduction in lead time during the post-intervention phase. Significant improvements were observed in Phases I and II, including the simplification of DPJP (attending physician) confirmation, acceleration of document verification, and reduction in waiting time during the insurance review process. Conclusion : The implementation of Lean six sigma has a positive impact on optimizing the inpatient pre-registration process at Mayapada Hospital Tangerang
Latar Belakang : Length of stay (LOS) atau ideal time merupakan salah satu indikator penilaian key performance indicator (KPI) patient experience untuk menilai pelayanan IGD. Pencapaian LOS di IGD Mayapada Hospital Bogor baru tercapai 91% di bulan September dari target 100% dengan angka variasi waktu pelayanan yang cukup tinggi.
Metodologi : Penelitian ini menggunakan desain penelitian operational research dengan menggabungkan metode penelitian kuantitatif dan kualitatif (mix methode) dan teknik stratified random sampling untuk metode pengambilan sampel dengan jumlah sebanyak 240 pasien IGD. Penentuan sampel menggunakan rumus Slovin.
Hasil Pembahasan : Pada penelitian ini ditemukan waste waiting sebagai penyebab masalah berdasarkan analisa pareto adalah pada kegiatan menunggu hasil laboratorium sebesar 28% (00:36:20), menunggu hasil radiologi sebesar 21% (00:27:38), persiapan obat, alkes dan oplos obat sebesar 19% (00:24:42) dan menunggu keputusan rawat inap sebesar 23% (00:30:11) dengan total keseluruhan sebesar 91%. Intervensi dengan implementasi lean six sigma yang dilakukan mampu menurunkan angka lead time sebesar (↓ 27,7%) dari 3 jam 59 menit 20 detik menjadi 2 jam 53 menit 2 detik dengan menghilangkan kegiatan non value added sebesar (↓ 37%) dari 2 jam 7 menit 4 detik menjadi 1 jam 20 menit 23 detik. Pada fase kontrol LOS pasien IGD menunjukan penurunan angka lead time sebesar 18% yaitu 2 jam 21 menit 23 detik dan penurunan kegiatan non value added menjadi 51 menit 7 detik
Kesimpulan : Intervensi lean six sigma dengan menggunakan tools standardize work, heijunka, 5S dan brainstorming terbukti mampu menurunkan waktu length of stay pelayanan pasien IGD.
Background : Length of stay (LOS) or ideal time, is one of the key performance indicators (KPIs) used to assess patient experience in emergency department (ED) services. LOS achievement in the ED reached only 91% of the target 100% in September at Mayapada Hospital Bogor, with a high variation in service time. Methodology : This study uses an operational research design, combining quantitative and qualitative research methods (mixed methods), and employs stratified random sampling techniques. The sampel size consisted of 240 ED patients, determined using the Slovin formula. Results and Discussion: In this study, the identified cause of the problem based on pareto analysis was waste due to waiting, with the following breakdown : waiting for laboratory results accounted for 28% (00:36:20), waiting for radiology results 21% (00:27:38), preparation of medications, medical devices, and drug mixing 19% (00:24:42), and waiting for inpatient admission decisions 23% (00:30:11), comprising a total of 91%. The intervention through the implementation of lean six sigma successfully reduced lead time by 27.7%, from 3 hours 59 minutes 20 seconds to 2 hours 53 minutes 2 seconds, by eliminating non–value-added activities by 37%, from 2 hours 7 minutes 4 seconds to 1 hour 20 minutes 23 seconds. In the control phase, the Emergency Department patient length of stay (LOS) showed a lead time reduction of 18%, equivalent to 2 hours, 21 minutes, and 23 seconds, and a decrease in non-value-added activities to 51 minutes and 7 seconds. During the control phase, the length of stay (LOS) for emergency department (ED) patients showed a further lead time reduction of 18%, reaching 2 hours 21 minutes 23 seconds, with a reduction in non–value-added activities to 51 minutes 7 seconds. Conclusion : Lean Six Sigma interventions, utilizing tools such as standardized work, heijunka, 5S, and brainstorming, effectively reduced the length of stay for ED patients.
Obesitas merupakan masalah kesehatan global dengan prevalensi yang terus meningkat, termasuk di Indonesia. Pada anak dan remaja, obesitas dipengaruhi oleh berbagai faktor, seperti genetik, lingkungan, pola makan, dan status sosial ekonomi. Namun, penelitian yang secara khusus mengkaji obesitas pada kelompok usia ini masih terbatas. Penelitian ini bertujuan untuk mengetahui prevalensi dan determinan obesitas pada anak dan remaja di Indonesia menggunakan data Survei Kesehatan Indonesia (SKI) 2023. Desain penelitian ini adalah potong lintang, dengan sampel terdiri dari 115.053 anggota rumah tangga berusia 5–19 tahun yang memenuhi kriteria inklusi dan eksklusi. Hasil menunjukkan prevalensi obesitas sebesar 7,9% (95% CI 7,6–8,1). Faktor-faktor yang secara signifikan berhubungan dengan peningkatan risiko obesitas meliputi: jenis kelamin laki-laki [AOR 1,56; 95% CI 1,451–1,678], pendidikan ibu tinggi [AOR 1,197; 95% CI 1,106–1,296], ibu bekerja [AOR 1,14; 95% CI 1,063–1,223], tinggal di perkotaan [AOR 1,27; 95% CI 1,176–1,370], status ekonomi teratas [AOR 1,791; 95% CI 1,548–2,032], aktivitas fisik rendah [AOR 1,534; 95% CI 1,230–1,913], konsumsi makanan olahan lebih dari satu kali sehari [AOR 1,27; 95% CI 1,009–1,242], serta konsumsi buah dan sayur minimal satu porsi per hari [AOR 1,142; 95% CI 1,060–1,227]. Temuan ini menunjukkan bahwa intervensi promosi kesehatan yang menargetkan faktor-faktor tersebut penting untuk mencegah dan mengendalikan obesitas pada anak dan remaja di Indonesia.
Basic health care is a basic and essential type of public service to meet the needs of society in socio-economic and governance. Undang Undang Republik Indonesia Nomor 44 of 2009 on hospital article 40 paragraph 1 mentioned that in an effort to improve the quality of hospital services must be done accreditation periodically at least 3 years. Subsequently issued Permenkes 129 / Menkes / PER / II / 2008 on Minimum Service Standards that become guidance for the region in implementing the SPM in the Hospital. One well-known and proven measurement model that effectively measures quality management is the Malcolm Baldrige Assessment approach. The purpose of this research is to analyze the quality of RSUD Cempaka Putih performance. The type of this research is descriptive analytic research with qualitative approach by looking at the achievement of MSS before and after accreditation. The position of RSUD Cempaka Putih performance score based on the MBA obtained 259 results (self assessment) and / or 241 (assessment of researchers), then entered in the range / range 0-275, is in the level of early development predicate. RSUD Cempaka Putih can develop part which become opportunity for improvement. The MBA can be used to assess the quality of the organization in general as well as in particular the assessment undertaken to see the achievement of MSS before and after accreditation at RSUD Cempaka Putih. Basic health care is a basic and essential type of public service to meet the needs of society in socio-economic and governance. Undang Undang Republik Indonesia Nomor 44 of 2009 on hospital article 40 paragraph 1 mentioned that in an effort to improve the quality of hospital services must be done accreditation periodically at least 3 years. Subsequently issued Permenkes 129 / Menkes / PER / II / 2008 on Minimum Service Standards that become guidance for the region in implementing the SPM in the Hospital. One well-known and proven measurement model that effectively measures quality management is the Malcolm Baldrige Assessment approach. The purpose of this research is to analyze the quality of RSUD Cempaka Putih performance. The type of this research is descriptive analytic research with qualitative approach by looking at the achievement of MSS before and after accreditation. The position of RSUD Cempaka Putih performance score based on the MBA obtained 259 results (self assessment) and / or 241 (assessment of researchers), then entered in the range / range 0-275, is in the level of early development predicate. RSUD Cempaka Putih can develop part which become opportunity for improvement. The MBA can be used to assess the quality of the organization in general as well as in particular the assessment undertaken to see the achievement of MSS before and after accreditation at RSUD Cempaka Putih.
Central obesity is abdominal fat accumulation increasing risk of degenerative diseases. This study analyzed differences in central obesity prevalence based on risky food consumption behaviors and healthy lifestyle patterns among women aged 15–40 years in DKI Jakarta using 2023 Indonesian Health Survey data. A cross-sectional design with chi-square analysis was applied. Results showed 45.7% prevalence of central obesity. Consumption of sugary foods/drinks, fatty foods, processed meats, instant foods, low fruit-vegetable intake, and insufficient physical activity were significantly associated with central obesity (p<0.05). Findings underscore the need for behavioral interventions and health promotion policies.
Research related to premature mortality, deaths aged 30-70 years due to NCDs in Indonesia, is still limited. This study aims to analyze the trend of premature mortality due to 4NCD, including CVD, cancer, diabetes, and CRD in DKI Jakarta in 2020-2024 using a cross-sectional design based on secondary data from DKI Jakarta Health Department. Univariate analysis examined 4NCD premature mortality trends based on age distribution, gender, domicile area, and health facility reports. The results showed 4NCD premature mortality was caused by CVD (78%), diabetes (17%), cancer (14%), and CRD (9%). CVD mortality due to other heart disease (47.4%) and cerebrovascular (19.4%). Site-specific primary malignant cancer (88.7%), type 2 DM (77%). CRD mortality by other respiratory system disease block (34%) and chronic lower respiratory disease (27.8%). Premature mortality was highest in middle-aged adults (49%), young elderly (46%), young adults (5%). Male mortality (58%) was higher than female mortality (42%). Domicile of death was highest in East Jakarta (30%), South Jakarta (19%), North Jakarta (17%), the highest source of report being puskesmas (56%). Unspecified death cases illustrate the challenges of accurate surveillance processes. This study emphasizes the vitality of data quality to support effective and targeted interventions and policies in reducing morbidity.
