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Tesis ini membahas hubungan kualitas kehidupan kerja dan stress kerja berkaitan dengan kepuasan kerja dan pencapaian kinerja. Tesis ini bertujuan untuk mengetahui hubungan empat komponen quality of work life (pengembangan karir, kompensasi yang seimbang, keselamatan, keterlibatan karyawan, keselamatan lingkungan kerja) dan stres kerja (informasi dan kejelasan peran dan tugas, supervisi atasan dan beban kerja), dengan kinerja perawat pelaksana di ruang rawat inap Rumah Sakit Umum Pusat Dokter Kariadi.
This thesis explores the relationship quality of work life and job stress related to job satisfaction and performance achievement. This thesis aims to determine the relationship of the four components of quality of work life (career development, equitable compensation, employee participation, save environment) and work stress (information and clarity of roles and tasks, supervision and workload), with performance of nurses in the inpatient Doctors Kariadi’s General Hospital.
Kata kunci: Komponen Kualitas Kehidupan Kerja, Kinerja Perawat, Rawat Inap
This study discusses teh relationship between quality of work life and nurses performance in inpatient ward, in Leuwiliang Hospital, 2015. This is a quantitatife study with cross-sectional study design, using questionnaires and total sample of 84 nurses. The result showed that nurse involvment and problems solution are the factors related significantly with nuses performance. This study suggested that Leuwiliang Hospital should increase the involvement of nurses, so that it will improve the performance of nurses three times higher compared with the nurses who were not involved in the work
Kata kunci: Quality Of Work Life, Nurse Performance,Inpatient ward
Kinerja perawat memiliki peranan penting dalam pemberian pelayanan kesehatan serta keberlangsungan operasional rumah sakit. Tingginya turn over perawat di rumah sakit Bali Med dapat berdampak pada kinerja perawat, oleh karena terjadi penggantian perawat yang lama dan sudah handal dengan perawat baru yang kurang berpengalaman. Hingga saat ini rumah sakit Bali Med Denpasar belum memiliki informasi yang lengkap mengenai kinerja perawat dan kualitas kehidupan kerja mereka. Tujuan dilakukannya penelitian ini adalah untuk mengetahui gambaran kinerja perawat, hubungan kualitas kehidupan kerja dengan kinerja perawat serta faktor mana yang paling dominan memiliki pengaruh terhadap kinerja perawat di rumah sakit Bali Med Denpasar. Penelitian ini merupakan penelitian kuantitatif dengan desain cross sectional, yang berarti pengukuran variabel bebas dan terikat dilaksanakan pada satu waktu. Populasi penelitian adalah semua perawat pelaksana yang berjumlah 118 orang, menggunakan alat ukur kuesioner. Hasil penelitian menunjukkan faktor yang paling dominan memiliki pengaruh terhadap kinerja perawat adalah pengembangan karir dengan nilai Beta 0,304, ada hubungan signifikan antara kualitas kehidupan kerja dengan kinerja perawat, sebagian besar perawat memiliki kinerja kurang. Peneliti menyarankan adanya pola pengembangan karir tenaga keperawatan, yang bisa dijadikan pedoman didalam peningkatan kompetensi perawat.
The ward nurse's performance plays a vital role in delivering healthcare service and ultimately the sustainability of the hospital. The high nurse turn over rate results in the decrease in the nurse's performance since the more experienced nurses are replaced by the less experienced ones. The ward nurse's performance is so essential that the hospital management holds the responsibility to uphold the ward nurse's quality of work life for keeping up their performance. Bali Med Hospital currently does not have the complete information regarding the ward nurse's performance as well as their quality of work life. The purpose of this study is to figure out the ward nurse's performance, the relationship of the ward nurse?s quality of work life with the their performance, along with which is the most influential factor on the ward nurse's performance in Bali Med Hospital in Denpasar. This is a cross sectional survey design using questionnaire. The population is each and every ward nurse's with the sum of 118 nurse. The results revealed that the career development is the most influential factor on the ward nurse's performance with standardized regression coefficient of 0,304. The majority of the ward nurse's have the poor performance. This study calls for the initiation of the career development to eventually lower the high nurse turn over rate.
Penelitian ini bertujuan untuk hubungan Quality of Work Life dengan kinerja dan komponen mana yang memiliki hubungan paling dominan. Penelitian ini adalah penelitian kuantitatif dengan desain cross sectional dimana pengukuran variabel dependen dan independen dilakukan pada satu waktu. Populasinya adalah semua perawat pelaksana yang memenuhi kriteria inklusi dan ekslusi berjumlah 111 orang.
Hasil penelitian secara umum kinerja perawat baik, tapi ada tiga unit pelayanan yaitu instalasi gawat darurat, ruang rawat inap sakura dan ruang rawat inap bluebels memiliki kinerja perawat kurang ≤ 50 %. Hanya delapan variabel dari komponen kualitas kehidupan kerja yang memiliki hubungan bermakna yaitu Keterlibatan Perawat, Kompensasi yang Seimbang, Rasa Aman terhadap Pekerjaan, Keselamatan Lingkungan Kerja, Rasa Bangga terhadap Rumah Sakit, Pengembangan Karir, Penyelesaian Masalah dan Komunikasi. Berdasarkan analisis multivariat didapatkan variabel yang paling dominan berhubungan terhadap kinerja adalah Komunikasi. Komponen Kualitas kehidupan kerja (Quality of Work Life) memiliki pengaruh terhadap kinerja perawat di Rumah Sakit Prima Pekanbaru. Manajemen diharapkan memberikan perhatian terhadap program pengembangan kualitas kehidupan kerja perawat terutama komponen komunikasi, rasa aman terhadap pekerjaan, keterlibatan perawat sebagai upaya meningkatkan kinerja dan produktivitas
Kata kunci : QWL, Kinerja
This Research assess the relationship between Quality Of Work Life(QWL) components and the performance of nurses in the Budi KemuliaanHospital Batam Era National Health Insurance 2015.Research metodology : quantitative, cross-sectional design. These QWLcomponents are employee participation, compensation, job security, workenvironment safety, a sense of pride in the institution, career development,facilities, conflict resolution and communication.Respondents were amounted to 100 nurses.The age of majority of respondents is 20-29 years (40%) and 30-39 years(39%) average education is Diploma o f n u r s i n g (87%), the statusof most employees are permanent employee (88%) and working periode isover 3 years (59%). Bivariate analysis with Chi Square and Spearmancorrelation test found a significant relationship between components ofemployee participation, compensation and work environment safety with thenurses performance. Further multiple logistic analysis found asignificant relationship between components of employee participation,compensation, job security, work environment safety and career development withthe performance of nurses.
Keywords : Quality of Work Life, Performance
Abstrak
Pembatalan operasi elektif di RSUP Dokter Kariadi, sebesar 6,49% di atas angka standar tahun 2012 ( ≤ 5% ). Pembatalan operasi elektif dapat menyebabkan ketidakpuasan pasien, peningkatan biaya, lama rawat pasien di rumah sakit, dan mencerminkan inefisiensi. Penelitian ini bertujuan untuk mengetahui faktor-faktor yang berhubungan dengan pembatalan operasi elektif. Sebanyak 6,8 % operasi elektif dibatalkan karena alasan medis 106 (46,1%) dan non medis 124 (53,9%). Pembatalan operasi berhubungan dengan kondisi pasien, hasil laboratorium tidak normal, dan kesiapan operator. Sehingga disarankan untuk dikembangkan klinik pra bedah.
Cancellation of elective surgery at Doctors Hospital Kariadi, amounting to 6.49% is still above the standard ( ≤ 5% ). Cancellation of elective surgery could lead to patient dissatisfaction, increased costs, length of stay and reflects the inefficiency. This study aims to determine the factors associated with the cancellation of elective surgery. 6.8 % elective operations were canceled due to medical reasons (46.1%) and non-medical (53.9%). Cancellation of operations related to the patient's condition, abnormal laboratory results, and operator. It is suggested to develop pre ? surgery clinic.
