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Kepuasan kerja dapat meningkatkan kinerja, meningkatkan mutu pelayanan kesehatan yang akhirnya meningkatkan kepuasan pasien yang dapat dinilai dari faktor beban kerja, kondisi kerja, promosi/karir, pengawasan, finansial dan kelompok kerja. Pemerintah mengharuskan setiap pelayanan public ( rumah sakit) untuk menjadi BLU/ BLUD dengan harapan pelayanan yang diberikan dapat lebih efektif dan efisien.
Job satisfaction can improve performance, improve the quality of health care that ultimately improve patient satisfaction can be assessed from the load factors of work, working conditions, promotion / career, supervision, financial and labor groups. The Government requires that every public service (hospitals) to be BLU / BLUD with a given service expectations can be more effectively and efficiently.
The increase in the incidence of Covid-19 disease cases in hospitals has led to the increase in the unit-level workload for nurses in the Isolation Ward. A high workload can lead to low job satisfaction and high turnover rates. The purpose of this study is to study the relationship between unit-level workload and job satisfaction. The study was conducted with a cross-sectional design using an instrument in the form of an online questionnaire to nurses who had served in the Isolation Room of RSAU dr. Esnawan Antariksa during the Covid-19 pandemic. Analysis of workload perceptions showed that 91.9% of respondents felt a heavy workload, while the 87.1% of respondents felt high job satisfaction without a significant relationship between the two variables (p value = 0.0591). The relationship between workload and job satisfaction which is not proven in this study shows the latest findings which show that age and work experience variables have a significant relationship to workload and job satisfaction. Factors that determine the occurrence of these findings include harmonious passion, self-reported bias, and research limitations. Policies that can be applied related to these findings include establishing eligibility criteria for nurses who will serve in the Isolation Ward and conducting periodic assessments of workload and job satisfaction for nurses serving in the Isolation Ward.
ABSTRAK Nama : Idawati Muas Program Studi : Ilmu Kesehatan Masyarakat Peminatan : Ekonomi Kesehatan Judul : “Analisis Pertumbuhan Profil Keuangan Rumah Sakit Pemerintah Di Jawa Barat Tahun 2013-2015” Pelaksanaan program Jaminan Kesehatan Nasional di Indonesia sejak tahun 2014 telah mengubah pola pembayaran pelayanan kesehatan di rumah sakit dari sistem pembayaran berdasarkan pelayanan menjadi sistem paket INA CBGs. Hal ini memberikan dampak terhadap kinerja keuangan rumah sakit, termasuk rumah sakit pemerintah yang sebagian pendanaan berasal dari pasien JKN dan pihak manajemen ditantang untuk melakukan berbagai upaya untuk keberlangsungan operasional rumah sakit. Tujuan penelitian ini mengetahui gambaran kinerja keuangan RS pemerintah di Jawa Barat meliputi pertumbuhan total aset, pertumbuhan pendapatan, ratio likuiditas dan rasio aktifitas serta diketahui hubungan antara kunjungan rawat jalan dan kasus rawat inap dengan total aset dan hubungan antara kunjungan rawat jalan dan kasus rawat inap dengan pendapatan di tahun 2013-2015. Menggunakan data sekunder dari survei, penelitian deskriptif ini mengamati perubahan di kinerja keuangan rumah sakit dalam era Jaminan Kesehatan Nasional. Total aset di RS pemerintah kelas A di Jawa Barat mengalami peningkatan di tahun 2014 tetapi menurun di tahun 2015, tetapi total pendapatan RS pemerintah kelas A mengalami peningkatan di tahun 2014 dan 2015. Pertumbuhan pendapatan rumah sakit secara prosentase lebih tinggi di kelas C dibanding kelas B. Terdapat hubungan yang signifikan antara kunjungan rawat jalan dan kasus rawat inap dengan total aset yang menunjukkan semakin banyak kunjungan rawat jalan dan kasus rawat inap maka semakin tinggi total aset. Dan hubungan yang signifikan antara kasus rawat inap dengan pendapatan yang menunjukkan semakin banyak kasus rawat inap maka semakin tinggi pendapatan. Rasio likuiditas yang diukur dengan rasio kas, rasio cepat dan rasio lancar di RS pemerintah di Jawa Barat terjadi peningkatan untuk tahun 2014 dan tahun 2015. Rasio aktifitas di RS pemerintah di Jawa Barat tahun 2014 dan tahun 2015 terjadi peningkatan perputaran total aset namun periode penagihan hutang mengalami penurunan tahun 2014 dan 2015 sedangkan lama penagihan hutang mengalami penurunan. Kata Kunci : Jaminan Kesehatan Nasional, Kinerja Keuangan, Rumah Sakit
ABSTRACT Name : Idawati Muas Study Programe : Public Health Majority : Health Economic Title : “Growth on Financial Profille of Public Hospitals in West Java in year of 2013 – 2015" The implementation of the Indonesia’s national health insurance (JKN) in Indonesia in early 2014 has changed the pattern of health service payments in hospitals from the service-based payment system to the INA CBGs package system. This has an impact on the financial performance of hospitals, including public hospitals that are partly funded by JKN patients and management is challenged to adapt and evolve to sustain the hospital's operations. This study aims to understand the financial performances of public hospitals in West Java in 2013 – 2015, uncovering total asset growth, revenue growth, liquidity ratio and activity ratio; while also analyzing the relationship between outpatient visit and inpatient case with total assets and relationship between outpatient visit and inpatient case with revenue in the period of 2013 – 2015. Using secondary survey data, this descriptive study observes the changes in the financial performance of hospitals as it transitions into the JKN era. Total assets in type A public hospital in West Java have increased in 2014 but decreased in 2015, while income of Type A public hospital has increased in 2014 and 2015. The growth of hospital income in percentage is higher in type C than type B. The study also found a significant relationship between outpatient visits and inpatient cases with total assets, indicating larger outpatient visits and inpatient cases had higher total assets. The same significant relationship was found to be true between in-patient cases and income. Liquidity ratio that was measured by cash ratio, fast ratio and current ratio in public hospital in West Java has increased for 2014 and 2015. In the activity ratio, there was an increase in total asset turnover in 2014 and 2015, however debt collection period experienced a decline in 2014 and 2015 while the duration of debt collection decreased. Keywords : National Health Insurance, Financial Performance, Hospital
, ]Tesis ini membahas analisis Pelaksanaan Standar Pelayanan Minimal Rumah Sakit Pada Instalasi Rawat Inap Di RSUD Kabupaten Ciamis Sebelum Dan sesudah Menjadi Badan Layanan Umum Daerah di Tahun 2013. Penelitian ini menggunakan pendekatan kualitatif dengan melakukan wawancara mendalam dari informan terpilih.
Hasil penelitian menunjukkan dari aspek SPO, SDM, sarana prasarana pada instalasi rawat inap sesudah menjadi BLUD lebih lengkap dari segi kuantitas maupun kualitas meskipun dari aspek SPO masih ada tindakan yang tidak sesuai dengan SPO, sedangkan dari aspek SDM masih kekurangan dokter spesialis, dan dari aspek sarana dan prasarana masih kurang dalam sistem pemeliharaannya. Kesimpulannya, pelaksanaan Standar Pelayanan Minimal di instalasi rawat inap belum dilaksanakan secara maksimal, karena keadaan rumah sakit yang masih mempunyai kelemahan dan kekurangan.
Saran peneliti bagi RSUD Kabupaten Ciamis diharapkan dapat lebih bekerja sama dan melakukan koordinasi yang baik dengan pihak Pemerintah Daerah agar dapat dicarikan solusi yang terbaik, dan diperlukan evaluasi berkala SPM agar pelaksanaannya lebih baik.
This thesis studied an analysis of the implementation of Hospital Minimum Service Standards of Ciamis District General Hospital at Inpatient Care Unit which was held before and after becoming Local Public Service Institution in 2013. This research used a qualitative approach by conducting detailed interview to selected interviewees.
The result of the research showed that aspects of SPO, Human Resources, infrastructures at Inpatient Care Unit, viewed after the hospital's becoming Local Public Service Institution are more quantitatively and qualitatively complete although if viewed from SPO there are still acts which are not appropriate with SPO, meanwhile viewed from Human Resources, it is still lack of specialists, and from its infrastructures, it’s maintenance system is regarded still inadequate. The Minimum Service Standards implementation at Inpatient Care Unit has not been maximally implemented because of the hospital's weaknesses and lack.
The researcher suggestion for Ciamis District General Hospital is that hopefuly there will be more cooperative good coordination with the local government in order to find the best solution, and the Minimum Service Standards periodic evaluations is required so that the implementation will be better conducted.
