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Hasil: Komponen output berupa persentase RM rawat inap bermutu baik sebesar 33% yang terdiri dari kelengkapan isi sebesar 34%, ketepatan waktu pengembalian sebesar 100%, dan pemenuhan persyaratan hukum sebesar 69,9%. Kendala pada komponen input antara lain ketersediaan petugas RM yang sesuai kompetensi masih belum mencukupi, belum tersedianya pelatihan pengisian RM, sosialisasi kebijakan kepada profesional pemberi asuhan (PPA) yang masih bersifat segmented, perakitan formulir yang belum konsisten, dan belum tersedianya SOP pengisian RM sebelumnya yang dibutuhkan sebagai acuan PPA dalam melakukan pengisian RM, kebijakan reward dan punishment belum resmi diberlakukan, anggaran dana untuk pelatihan PPA terkait pengisian RM masih belum tersedia, tidak tersedianya insentif untuk PPA dan petugas RM, dan beberapa sarana prasarana di URM kurang memadai. Selain itu, dari segi process terdapat beberapa kendala dari proses pendaftaran yang mengakibatkan pengisian identitas pasien menjadi tidak lengkap. Pelaksanaan pengisian RM yang kurang baik dikarenakan SOP yang masih belum tersedia dan peran PPA dalam mengisi dokumen RM yang belum baik. Proses pengembalian RM sudah dilakukan secara cukup disiplin dalam waktu 1x24 jam. Kegiatan analisis isi dan pemanfaatannya belum dilaksanakan secara berkala, serta pemantauan dan evaluasi pengisian RM yang belum berjalan dengan baik. Belum terbentuknya komite rekam medis sehingga peran audit rekam medis belum berjalan dengan baik. Kesimpulan: Masih rendahnya mutu RM rawat inap di RSMTP berhubungan dengan beberapa faktor yang masih belum terpenuhi dari faktor SDM sendiri maupun faktor-faktor lainnya yang masih mengalami beberapa kendala, serta beberapa proses terkait mutu rekam medis belum berjalan dengan baik. Saran: Perlu adanya pembuatan beberapa kebijakan seperti pengadaan insentif dan kebijakan reward dan punishment. Selain itu, beberapa aspek lain perlu diperhatikan yaitu anggaran untuk pelatihan, pembentukan panitia RM, sosialisasi SOP secara menyeluruh, pemanfaatan analisis isi sebagai acuan evaluasi mutu RM dan kinerja PPA, serta peran PPA dalam memberikan fokus kepada beberapa item rekam medis sehingga seluruh indikator mutu dapat tercapai.
Background: Medical record (MR) service, especially for inpatients, is one aspect of quality assessment which is reflected in the quality of MR documents carried out by RM filling officers and their management in the medical record unit (MRU). Based on minimum service standards in hospitals, there are four indicators of MR quality targets, namely completeness of contents, accuracy of contents, timeliness of returns, and compliance with legal requirements. The results of the monthly MRU evaluation of the Muhammadiyah Taman Puring Hospital (RSMTP), show the percentage of completeness medical resumes on November 2021 which is still low (32.10%). In addition, the implementation of data recapitulation and analysis of the contents of the MR has just been carried out so that there is no comprehensive evaluation process for the completeness of the MR. Objective: To determine the factors related to the quality of medical records of inpatients at RSMTP South Jakarta. Methods: This study uses a descriptive observational study with a qualitative and quantitative approach that requires an input-process-output system analysis. The subjects of this study were the sub-division of medical support, the head of the MR unit, the head of the inpatient room, the MR officer, doctors, nurses, and admissions officers, while the object of the study was the inpatient MR files in May 2022 as many as 103 samples. Results: The output component in the form of the percentage of good quality inpatient MR is 33% consisting of completeness of contents (34%), timeliness of return (100%), and compliance with legal requirements (69.9%). Constraints on the input component include the availability of competent MR officers who are still not sufficient, the unavailability of MR filling training, policy socialization to professional care providers (PCP) which is still segmented, inconsistent form assembly, and the unavailability of the previous RM filling SOP that needed as a reference for PCP in filling out MRs, reward and punishment policies have not been officially implemented, budget funds for PCP training related to filling MRs are still not available, incentives are not available for PCP and MR officers, and some infrastructure facilities at MRU are inadequate. In addition, in terms of the process, there were several obstacles in the registration process which resulted in incomplete filling of the patient's identity. The implementation of filling out the MR is below standard because the SOP is still not available and the role of the PCP in filling out the MR document still not showing their best effort. The MR refund process has been carried out in a fairly disciplined manner within 1x24 hours. Content analysis and utilization activities have not been carried out on a regular basis, as well as monitoring and evaluation of MR filling that has not been going well. The medical record committee has not yet been formed so that the role of the medical record audit has not gone well. Conclusion: The low quality of inpatient MR at RSMTP is related to several factors that have not been fulfilled, from the human resources factor itself and other factors who are still experiencing some problems, as well as several processes related to the quality of medical records that have not gone well. Suggestion: It is necessary to make several policies such as the provision of incentives and reward and punishment policies. In addition, several other aspects need to be considered, such as the budget for training, the formation of an MR committee, comprehensive socialization of SOPs, the use of content analysis as a reference for evaluating MR quality and PCP performance, and the role of PCP in providing focus to several medical record items so that all quality indicators can be achieved.
Perawat adalah salah satu profesi di rumah sakit yang berperan penting dalam memberikan pelayanan kesehatan kepada pasien yang dirawat. dimana perawat berada selama 24 jam disisi pasien. Asuhan Keperawatan merupakan titik sentral pelayanan keperawatan. Sebagai ukuran kinerja perawat di ruang rawat inap dapat dilihat dari kegiatan perawat memberikan asuhan keperawatan kepada pasien dalam bentuk pendokumentasian asuhan keperawatan. Menurut Gibson (1996), perilaku dan kinerja individu dipengaruhi oleh variabe! individu. variabel organisasi dan variabel psikologis.Tujuan penelitian ini untuk mengetahui kinerja perawat dan faktor-faktor yang berhubungan dengan kinerja perawat di Ruang Rawat Inap R.S.U. Raden Mattaher Jambi. Penelitian ini menggunakan metode Cross Sectional dengan sampel 70 responden. Variabel independen yang diteliti adalah karakteristik individu perawat meliputi umur, tingkat pendidikan, masa kerja dan status perkawinan serta karakteristik organisasi mencakup sumber daya, kepemimpinan, imbalan, struktur organisasi dan disain pekerjaan. Variabel dependen yaitu kinerja perawat di ruang rawat inap.Analisis data yang digunakan adalah analisis univariat, bivariat dan multivariat dengan menggunakan uji statistik deskriptif, Chi-Square dan multiple regresi logistik. Hasil penelitian menunjukkan bahwa kinerja perawat dengan katagori kurang dan baik didapatkan hasil masing-masing yaitu 50%.Hasil penelitian ini menunjukkan bahwa tingkat pendidikan merupakan faktor yang mempunyai hubungan paling dominan dengan kinerja perawat (nilai p = 0,001, OR = 80,325) dimana perawat yang berpendidikan bidan berpeluang* mempunyai kinerja kurang baik 80,3 kali dibandingkan dengan perawat yang berpendidikan Dili Keperawatan. Selain itu faktor imbalan ( nilai p = 0,002, OR = 20,937), sumber daya (nilai p = 0,014, OR = 14, 578) dan disain pekerjaan (nilai p = 0,047, OR - 8,628) juga berhubungan dengan kinerja perawat diruang rawat inap RSU Raden Mattaher Jambi, dimana perawat yang menilai besarnya imbalan tidak sesuai dengan peran dan beban kerja mereka berpeluang mempunyai kinerja kurang baik 20,9 kali dibandingkan dengan perawat yang menilai besar imbalan sesuai dengan peran kerja. Begitu juga perawat yang menilai sumber daya kurang berpeluang mempunyai kinerja kurang baik 14,5 kali dibanding dengan perawat yang menilai cukup sumber daya. Demikian juga perawat yang menilai disain pekerjaan kurang baik berpeluang mempunyai kinerja kurang baik 8,6 kali dibanding dengan perawat yang menilai cukup baik disain pekerjaan.Mempertimbangkan hasil penelitian ini perlu bagi piliak Direksi dan Bidang Keperawatan R.S.U Raden Mattaher, untuk memperhatikan pegawai yang pendidikannya masih dibawah Dili Keperawatan agar dapat disekolahkan ke jenjang Dili Keperawatan dan bila menambah tenaga perawat pelaksana di ruang rawat inap agar tingkat pendidikannya minimum DIII Keperawatan.
The introduction of Non-Communicable Diseases as one of the targets inSustainable Development Goals (SDGs) 2030, suggests that PTM globally has gainedspecial attention which is a national priority. One of the ways in PTM control programis through Posbindu PTM. Public Health Center Setiabudi in running screening throughPosbindu PTM apply Permenkes No.43 in 2016 about minimum service standard ofhealth field that every citizen age 15-59 year get standard screening. This study is aimedat determining the factors associated with the utilization of Posbindu PTM in theworking area of Setiabudi Pubic Health Center in 2018. The design of study is crosssectional with quantitative approach. The population of this study is citizens age 15-59years with the samples are 145 people. The data analysis are Chi Square test and SimpleLogistic Regression test. Result of the study is the people who utilize active PosbinduPTM is 57,9%. Variables related to the utilization of Posbindu PTM that gender (P =0.010) OR = 2,382, knowledge (p = 0,010) OR = 2,553, access to Posbindu PTM (p =0,013) OR = 2,784, family support (P = 0,037) OR = 2,153, the support of healthworkers (p = 0,004) OR = 2,825, cadre support (p = 0,000) OR = 6,970, needs willPosbindu PTM (p = 0.035) OR = 2,397. The most dominant variable is cadre supportOR = 4,680 (95% CI 2,2-10,8). The conclusion is cadre support become the mostdominant factor in the utilization of Posbindu PTM.
To increase community affordability towards basic health services, several Public Health Center (PHC) in Indonesia have been upgraded to inpatient PHC, including in Bogor Regency. The number of inpatient visits during the last few years did not increase significantly, even during the last 2 years decreased. Even though during that period there were two new inpatient PHC unit. It is still unknown whether the low level of patient visits is related to the performance of that inpatient PHC unit. The purpose of this study was to determine the performance description and organizational factors related to the performance of inpatient PHC unit at the Bogor Regency in 2020 based on Malcolm Baldrige's criteria: leadership; strategic planning; patient focus; measurement, analysis and knowledge management; workforce focus, and process management. The design of this research is sequential explanatory by using mixed methods between quantitative and qualitative. The study involved 168 respondents from 13 inpatient PHC in Bogor Regency. Data analized with Chi Square Test and multiple logistic regression. In-depth interviews were conducted with 8 informants from selected PHC and 1 informant from Bogor Public Health Office. The results showed that the proportion of respondents who rated the performance of the inpatient PHC unit as good (54.2%) was greater than the proportion of respondents who rated the performance of the inpatient PHC unit as not good (48.2%). Based on Malcolm Baldrige's score, nine PHC are in the benchmark leader criteria while four other PHC are in the industry leader criteria. The results also show that there is a relationship between strategic planning (p-value=0.011), measurement analysis and knowledge management (p-value=0.003) and process management (p-value=0.011) with the results of the performance of inpatient services. The most dominant variable related to performance in this research is measurement, analysis and knowledge management (OR = 7.678). Recommendations for this study are the acceleration of BLUD legal protection making by the local government of Bogor Regency, increasing the frequency of scientific update activities and training for health workers and data management personnel at the PHC, better management of patient voices by the PHC, and a better reward system by the chief of PHC.
