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Customer satisfaction at RSUD dr. Soekardjo has decreased since the last 3 (three) years and has not yet reached the target set. Patient satisfaction is one of that affects the quality of hospital services. Patients as external consumers need to get health services as expected. patient satisfaction measure were taken through 4 dimensions of satisfaction. This study aims to determine the role of deliver Information and health Education in the Inpatient at RSUD dr. Soekardjo Tasikmalaya 2020. The research used quantitative approach with cross sectional study design. The sample in this study was 173 adult inpatients with a sampling technique using quota sampling. Data collected using a questionnaire with the interview method. Data were analyzed with chi square and multiple logistic regression. The results showed that the delivered of information and education was related to patient satisfaction at RSUD dr. Soekardjo, Tasikmalaya 2020, patients who were adequately informed and educated 4 times were more satisfied with hospital services compared to patients who did not get enough information and education. Suggestions are to conduct an overall evaluation of the implementation of deliver information and education, the availability of information and education media as well as the increased use of these media
Kata kunci: Komunikasi, Informasi dan Edukasi, Penggunaan Kontrasepsi Modern, Milenial
Millennial are the largest composition in Indonesia. The role of IEC is very strategic with more diverse media choices in campaigning for family planning programs. This study aims to analyze the relationship of communication, information and education with the use of modern contraception in millennial generation women in Indonesia. This study uses data from the Indonesian Demographic and Health Survey (IDHS) in 2002/2003 and 2017. The sample in this study is that women aged 22-37 years are married in the 2002/2003 IDHS as a nonmillennial generation group and women aged 22-37 years are married at the 2017 IDHS as a millennial generation group. This study uses logistic regression analysis. The results showed that millennial women who received family planning information through health workers had a 1.8 times greater chance (95% CI: 1.69-2.04) to use modern contraception than women who did not receive family planning information through health workers. And millennial women who have been exposed to family planning messages from television have a 1.1 times greater chance (95% CI: 1.07-1.24) to use modern contraception than women who have never been exposed to family planning messages from television.
Key words: Information , Education, Communication, Contraceptive use, Millennials
Masalah utama rendahnya pemberian ASI di Indonesia dikarenakan rendahnya pengetahuan dan perilaku ibu serta kurangnya dukungan dari suami dan keluarga. Pendidikan kesehatan dengan pendampingan suami pada ibu hamil diharapkan akan lebih dapat meningkatkan pengetahuan dan perilaku pemberian ASI. Tujuan penelitian ini adalah untuk mengetahui pengaruh kelas edukasi dengan pendampingan suami terhadap pengetahuan dan praktek pemberian ASI yang diadakan oleh Asosiasi Ibu Menyusui Indonesia Pusat di DKI Jakarta. Penelitian menggunakan quasy experimental dengan rancangan non-randomized control group pretest posttest design. Penelitian dilakukan terhadap ibu hamil yang mengikuti kelas edukasi, terbagi menjadi 33 ibu dengan pendampingan suami sebagai perlakuan dan 33 ibu tanpa pendampingan suami sebagai kontrol. Pengetahuan diukur dengan pretest dan segera setelah kelas edukasi (post test 1) sedangkan praktek diukur satu tahun setelah kelas edukasi (post test 2). Untuk mengetahui hubungan kelas edukasi dengan pengetahuan digunakan Uji McNemar. Untuk melihat hubungan kelas edukasi dengan praktek digunakan uji Chi-square. Analisis Multivariat menggunakan regresi logistik. Kelas edukasi berhubungan secara bermakna dengan pengetahuan baik pada kelompok perlakuan(p=0,006) maupun kontrol(p=0,045) Hubungan juga bermakna pada kelas edukasi dengan praktek pemberian ASI(p=0,000). Hasil dari analisis multivariat menunjukkan bahwa kelas edukasi dengan pendampingan suami merupakan faktor yang paling berpengaruh terhadap praktek pemberian ASI(p=0,000) dengan OR 3,8. Kelas Edukasi dengan pendampingan suami lebih meningkatkan pengetahuan dan praktek pemberian ASI dibandingkan kelas edukasi tanpa pendampingan suami.
The main problem lack of breastfeeding in Indonesia due to lack of knowledge and behavior of the mother as well as a lack of support from her husband and family. Health education, accompanied by husband in pregnant women are expected to be able to increase the knowledge and behavior of breastfeeding. The objective of this study is to determine the effect of education class accompanied by husband on knowledge and practice of breastfeeding in pregnant women organized by AIMI in DKI Jakarta. This study was a quasi experimental research using non-randomized control group pretest-posttest design. Research conducted on pregnant women who take class education, divided into 33 mothers with accompanied by husband as treatments and 33 mothers with no accompanied by husband as a control. Knowledge is measured by pretest and immediately after class education (post-test 1) while practices were measured one year after (post-test 2). To determine the relationship of education class with knowledge used McNemar test. Chi-square test was used to determine relationship betwen education class with practice. Multivariate analysis using logistic regression. Education class was significantly associated with better knowledge of the treatment group (p = 0.006) and controls (p = 0.045) were also significant in relationship education class with breastfeeding practices (p = 0.000). Results of multivariate analysis showed that education class accompanied by husband is the most influential ones on breastfeeding practices (p = 0.000) with OR 3.8. Education class with accompanied by husband further enhance the knowledge and practice of breastfeeding compared with no husband accompanied.
